Mwc wip jam jabber sdk final
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The document discusses Cisco Jabber SDK which provides APIs to enable real-time collaboration through presence, instant messaging, web conferencing, and voice and video capabilities across applications, devices, and workspaces. It highlights how the SDK allows third parties to integrate Cisco's unified communications and collaboration technologies into their own applications and services. The SDK offers opportunities for co-marketing and building on Cisco's large installed base of unified communication customers.
Mwc wip jam jabber sdk final
- 1. Follow and Comment @ #ciscodev Cisco Jabber SDK Overview Mags Moran Product Manager, Clients and Mobility Business Unit March 2012 © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 1
- 2. Presence VM and Number one in Enterprise Call Control and IM UM Number one in Video Number one in Web Conferencing Email VoIP and IP PBX Number one in Audio Conferencing Number one in Unified Messaging Web and Video Audio and TP Conf. Sources: Synergy Research, Frost & Sullivan, Gartner, Intellicom Analytics, Cisco Q4 2009. Note: Enterprise Call Control excludes low-end KTS category. © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 2
- 3. INTEGRATED COLLABORATION EXPERIENCE Wide Variety of Collaboration Needs ANYWHERE ANY DEVICE ANY CONTENT Richest Experience Secure Intra- and Inter- in Any Location Company Communications Flexible Access Video Handled as from all Clients Easily as Voice Wide Variety of Collaboration Technologies © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 3
- 4. All-in-one UC Application Collaborate from Any Workspace • Presence & IM • PC, Mac, tablet, smartphone • Voice, Video, voice messaging • On-premises and Cloud • Desktop sharing, conferencing • Integration with Microsoft Office © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 4
- 5. Cisco Jabber Call Control Presence &IM Meetings Voice Messaging - SIP - - XMPP - Unified • Unified Presence • WebEx (SaaS) Unity Connection Communications • WebEx Connect • MeetingPlace Manager service (SaaS) © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 5
- 6. Client Choice Cisco 3rd Party Clients UC-enabled Web Applications XMPP Standards-based SIP/SIMP Interoperable & LE Extensible Dual Protocol Federations APIs Standards-based Flexibility - Deployment Options © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 6
- 7. Easily add collaboration to web Voice Video applications and business processes IM/Chat Presence Leverage web Voice mail technologies with a small browser plugin – Web no need for a Conferencing desktop client © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 7
- 8. • Easily and rapidly embed voice, presence, IM, Voicemail and WebEx into web applications • Exciting technology enabler • Opportunity to build products and services built on Cisco technology • Add incremental value to existing Cisco Products • Existing market of Cisco’s significant install base • Co-marketing opportunities and activities • Unique offering - No other enterprise UC provider has voice, video Web plug-in/SDK © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 8
- 9. • Example 1: Cisco UC enablement of online desktop and line of business applications • Example 2: Cisco UC enhancing collaboration applications • E.g. online mail providers, social media vendors • Example 3: Cisco UC enablement of custom web 2.0 portals and custom web applications • Example 4: Cisco UC enablement of online email application © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 9
- 10. Jabber SDK APIs: XMPP (CAXL), Web Phone (AJAX), Video* (PVE) • UC, Collaboration, Video capabilities everywhere • Example only – an ISV or IT Pro could do the project Presence enabled IM / Chat enabled Click 2 WebEx enabled Click 2 Call enabled Click 2 Video* enabled © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 10
- 11. Jabber SDK APIs: XMPP (CAXL) and Web Phone (AJAX) • Presence and UC capabilities throughout the application • Cisco on Cisco Integration Presence enabled IM / Chat enabled Click 2 WebEx enabled Click 2 Call enabled © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 11
- 12. • Cisco QUAD uses the Jabber SDK APIs! Real-time Collaboration Non-real-time blogs, posts, discussions • User Capabilities View presence Click 2 call Click 2 IM Click 2 Webex Click 2 Video* (1H2012) • User Interface Contact Name Card UC barlet UC function exposed Chat Call Webex in contact card and barlet QUAD Flash Demo: http://www.cisco.com/assets/prod/col/vid/quad-comm.mp4 © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 12
- 13. Jabber SDK APIs: XMPP (CAXL), Web Phone (AJAX), Video* (PVE) • Compelling search and connect : real-time collaboration within corporate directories • User Capabilities: Presence, Click 2 Call / IM / WebEx today, Click 2 Video* (1H2012) Presence enabled IM / Chat enabled Click 2 WebEx enabled Click 2 Call enabled Click 2 Video* enabled © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 13
- 14. • Cisco UC Enable Gmail and Google Apps for Business • Cisco Jabber APIs Web Softphone (AJAX) IM / Presence (CAXL) • User Capabilities View Presence Corporate Directory Presence and IM Click 2 IM gadget enabled. Click 2 Call • Deployment Requirement Corporate Corporate VPN active session Softphone Gadget enabled • Flash Demo: Completed Integration http://www.youtube.com/watch?v= pIGyEubjBrU © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 14
- 15. • Precision Video Engine is a software library designed to handle voice and video related tasks • This library is augmented by Cisco’s VTG group from intellectual property originally developed by Tandberg and currently used in the Movi product. • Replaces the softphone audio/video stack of the CSF architecture for UC clients • Business Benefits: HD Video of extraordinary quality on common corporate standard PCs & Macs (dual core) Robust resilience adaptation in wide variety of network conditions (e.g. ClearPath) More resolutions supported, so greater interoperability © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 15
- 16. http://developer.cisco.com/web/jabber-developer/uc-enabel-your- webpage-under-5-minutes-video © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 16
- 17. © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 17
- 18. • SDK, Samples, Instructional Videos, Community • http://developer.cisco.com/web/jabber-developer/jabber © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 18
- 19. “As an early adopter development partner “The market for cloud-based business using Cisco’s Jabber SDK, we found it to applications is growing rapidly. At Esnatech, be an easy interface to implement call we see tremendous demand to enhance control functionalities on enterprise, web- web applications, like Google Apps and based applications. A developer with basic Gmail, by integrating communications telephony knowledge can implement the directly into the user experience. The Cisco features using the SDK.” Nov. 2011 Jabber SDK removes all roadblocks and Pranjol Saikia, Head Products allows us to transform Google apps and the Parsec Telesystems Pvt. Ltd. Google framework into a live communication and collaboration for Cisco's enterprise customers.“ Nov. 2011 Davide Petramala, Vice President, Sales and Business Development, Esnatech Cisco Press Release Quote: Nov. 16, 2011 © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 19
- 20. Jabber SDK APIs: Unity Connection (REST), Provisioning (CUPI) • Unity Connection Visual Voicemail and User Provisioning API for Gmail • Elegantly brings disparate IPT vendor components into Gmail accounts User Provisioning Unified Messaging © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 20
- 21. Thank you. © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 21
Editor's Notes
- #3: Cisco Jabber is the new UC applications family name. Cisco Jabber client applications provide presence, instant messaging, voice and video, voice messaging, desktop sharing, and conferencing capabilitiesCisco Jabber clients are available for PC, Mac, tablet and smartphones and can be used with on-premise or cloud-based UC services. The Cisco Jabber family includes and builds upon Cisco Unified Personal Communicator, Cisco Mobile and WebEx Connect. New Cisco Jabber clients being announced and released in 1H 2011 include Cisco Jabber for Mac and Cisco Jabber for Android. With integrated presence information you can find the right person, see if and they are available and use contextual communications connect on the first try and get answers and make decisions faster. You get a consistent experience across platforms, devices and on-premises & cloud-based deployment alternatives so you can choose your preferred options without sacrificing user capabilitiesAccess user status information and click to communicate capabilities from Microsoft office applications. Cisco Jabber takes advantage of intelligence in Cisco networks and Cisco Unified Communications Manager call control. to delivers secure, clear and reliable communications. This results in a greater user acceptance and less risk. Also integrates with other Cisco Collaboration solutions, TelePresence video, launch WebEx Meetings, security AnyConnect secure mobile clients, etc.No need to rip out infrastructure, Cisco Jabber for Mac and the latest Windows experience work with UP 8.0.2 or later and CUCM 6.1.(4)
- #4: Cisco Jabber is the new UC applications family name. Cisco Jabber client applications provide presence, instant messaging, voice and video, voice messaging, desktop sharing, and conferencing capabilitiesCisco Jabber clients are available for PC, Mac, tablet and smartphones and can be used with on-premise or cloud-based UC services. The Cisco Jabber family includes and builds upon Cisco Unified Personal Communicator, Cisco Mobile and WebEx Connect. New Cisco Jabber clients being announced and released in 1H 2011 include Cisco Jabber for Mac and Cisco Jabber for Android. With integrated presence information you can find the right person, see if and they are available and use contextual communications connect on the first try and get answers and make decisions faster. You get a consistent experience across platforms, devices and on-premises & cloud-based deployment alternatives so you can choose your preferred options without sacrificing user capabilitiesAccess user status information and click to communicate capabilities from Microsoft office applications. Cisco Jabber takes advantage of intelligence in Cisco networks and Cisco Unified Communications Manager call control. to delivers secure, clear and reliable communications. This results in a greater user acceptance and less risk. Also integrates with other Cisco Collaboration solutions, TelePresence video, launch WebEx Meetings, security AnyConnect secure mobile clients, etc.No need to rip out infrastructure, Cisco Jabber for Mac and the latest Windows experience work with UP 8.0.2 or later and CUCM 6.1.(4)
- #5: Cisco Jabber is the new UC applications family name. Cisco Jabber client applications provide presence, instant messaging, voice and video, voice messaging, desktop sharing, and conferencing capabilitiesCisco Jabber clients are available for PC, Mac, tablet and smartphones and can be used with on-premise or cloud-based UC services. The Cisco Jabber family includes and builds upon Cisco Unified Personal Communicator, Cisco Mobile and WebEx Connect. New Cisco Jabber clients being announced and released in 1H 2011 include Cisco Jabber for Mac and Cisco Jabber for Android. With integrated presence information you can find the right person, see if and they are available and use contextual communications connect on the first try and get answers and make decisions faster. You get a consistent experience across platforms, devices and on-premises & cloud-based deployment alternatives so you can choose your preferred options without sacrificing user capabilitiesAccess user status information and click to communicate capabilities from Microsoft office applications. Cisco Jabber takes advantage of intelligence in Cisco networks and Cisco Unified Communications Manager call control. to delivers secure, clear and reliable communications. This results in a greater user acceptance and less risk. Also integrates with other Cisco Collaboration solutions, TelePresence video, launch WebEx Meetings, security AnyConnect secure mobile clients, etc.No need to rip out infrastructure, Cisco Jabber for Mac and the latest Windows experience work with UP 8.0.2 or later and CUCM 6.1.(4)
- #6: Jabber clients, existing (CUPC, Connect, Cisco Mobile) and new (Jabber for Mac, Jabber for Android, etc.) can all be used together with the same infrastructure. So you can add Jabber for Mac and Jabber for Android to Mac and Android users and share the same infrastructure you are using with CUPC and Cisco Mobile for iPhone, for example.
- #7: We leverage Jabber XMPP throughout our portfolio to deliver rich availability & real-time messaging services accessible by Cisco, 3rd party, & other line of business applications. Highlight the focus on providing customers & partners with the architectural flexibility to choose from end-points, interoperability options, deployment options , & applications to meet their current & evolving business needsDeliver a Unified Desktop Workspace that works seamlessly with customer applications and devices Choice End-to-end Cisco solutionsOn-premise and On-Demand optionsMarket leading integrations with Microsoft and IBMInteroperableSeamless Interoperability across Cisco Collaboration SolutionsStandards based (SIP, SIP/SIMPLE, XMPP)Web 2.0 centric Open Solutions and APIs Based On Industry Leading StandardIntegrate industry leading XMPP standard (Powered by Jabber) into Cisco’s Collaboration PortfolioProvide Ubiquitous AccessDelivered as a network based service accessible by Cisco, 3rd Party, & other business applicationsEnable Borderless CollaborationConnect presence islands to reach business contacts beyond your corporate networkFlexible ArchitectureInteroperates with SIP/SIMPLE & XMPPOpen APIsDeployment options Innovate Beyond IM
- #8: In our first release of the SDK we are taking the Cisco Web Communicator for Quad product that was released last year, and are exposing this functionality as an SDK for use by third partiesSolution Summary:3rd parties, customers and partners can rapidly and easily build voice, video, IM, presence, voice messaging, and conferencing capabilities into web applications to create a powerful unified communications experience, all from within the web based line of business applications in order to increase collaboration and productivity. It will enable us to improve the stickiness of Cisco UC and also, because this is a browser based product, our device reachThe SDK will enable partner and customer innovationSDK First Release Capabilities Include:Provides a VOIP SDK based on Cisco Web Communicator for QuadProvides a Web UC reference application that supports CAXL, VOIP, and WebEx working togetherIncludes a reference application (and source code) that demonstrates use and power of the Web UC SDK Adding video in 1H 2012Key to the success of the SDK:Simplicity and accessibilityWe strive to ensure that our SDK is easy to use and that there is a low barrier to entry, so the SDK is free to download from CDN.Supports web-based UC applications and integrationsSimplifies 3rd party developments and integrationsEnables common applications and services across multiple OS’s and Devices
- #9: Cisco Jabber is the new UC applications family name. Cisco Jabber client applications provide presence, instant messaging, voice and video, voice messaging, desktop sharing, and conferencing capabilitiesCisco Jabber clients are available for PC, Mac, tablet and smartphones and can be used with on-premise or cloud-based UC services. The Cisco Jabber family includes and builds upon Cisco Unified Personal Communicator, Cisco Mobile and WebEx Connect. New Cisco Jabber clients being announced and released in 1H 2011 include Cisco Jabber for Mac and Cisco Jabber for Android. With integrated presence information you can find the right person, see if and they are available and use contextual communications connect on the first try and get answers and make decisions faster. You get a consistent experience across platforms, devices and on-premises & cloud-based deployment alternatives so you can choose your preferred options without sacrificing user capabilitiesAccess user status information and click to communicate capabilities from Microsoft office applications. Cisco Jabber takes advantage of intelligence in Cisco networks and Cisco Unified Communications Manager call control. to delivers secure, clear and reliable communications. This results in a greater user acceptance and less risk. Also integrates with other Cisco Collaboration solutions, TelePresence video, launch WebEx Meetings, security AnyConnect secure mobile clients, etc.No need to rip out infrastructure, Cisco Jabber for Mac and the latest Windows experience work with UP 8.0.2 or later and CUCM 6.1.(4)
- #11: TalkingPoints:Jabber web plug-in and developer toolkit let you integrate communications with business applications to streamline processes.Here have SAP StreamWork, which lets you organize information by project or issue that incorporates people, processes and now communications.In this case we are looking at a project and filtering information by open action items and their owner, this is all from the SAP application, we have combined this information with presence status which we have used to help filter our list, we have also added click to communicate capabilities so we can see the action item owner, see if the owner is available and initiate a discussion with them, and resolve the issue, all from a web browser!Integrations: augmenting SAP APIs & Widgets
- #12: Find a person’s contact details.See their role within the business.Maybe identify org structure and who they report to.I wonder is that person free? I wish I could tell!Where are they right now?I’d like to contact them!
- #13: http://ecp-alpha.cisco.com/plugin/cwc/installPlugin.jsp ACE users need to install the plugin from here
- #14: Find a person’s contact details.See their role within the business.Maybe identify org structure and who they report to.I wonder is that person free? I wish I could tell!Where are they right now?I’d like to contact them!
- #15: Cisco Jabber SDK Gmail Integration Value Prop:Jabber SDK provides open APIs for the IT Pro or SI to integrate, test, deploy a basic or more extensive Gmail and Google Apps integrationsCisco has provided a basic proof of concept sidebar widget demonstrating this option
- #16: Cisco Jabber is the new UC applications family name. Cisco Jabber client applications provide presence, instant messaging, voice and video, voice messaging, desktop sharing, and conferencing capabilitiesCisco Jabber clients are available for PC, Mac, tablet and smartphones and can be used with on-premise or cloud-based UC services. The Cisco Jabber family includes and builds upon Cisco Unified Personal Communicator, Cisco Mobile and WebEx Connect. New Cisco Jabber clients being announced and released in 1H 2011 include Cisco Jabber for Mac and Cisco Jabber for Android. With integrated presence information you can find the right person, see if and they are available and use contextual communications connect on the first try and get answers and make decisions faster. You get a consistent experience across platforms, devices and on-premises & cloud-based deployment alternatives so you can choose your preferred options without sacrificing user capabilitiesAccess user status information and click to communicate capabilities from Microsoft office applications. Cisco Jabber takes advantage of intelligence in Cisco networks and Cisco Unified Communications Manager call control. to delivers secure, clear and reliable communications. This results in a greater user acceptance and less risk. Also integrates with other Cisco Collaboration solutions, TelePresence video, launch WebEx Meetings, security AnyConnect secure mobile clients, etc.No need to rip out infrastructure, Cisco Jabber for Mac and the latest Windows experience work with UP 8.0.2 or later and CUCM 6.1.(4)
- #17: Cisco Jabber is the new UC applications family name. Cisco Jabber client applications provide presence, instant messaging, voice and video, voice messaging, desktop sharing, and conferencing capabilitiesCisco Jabber clients are available for PC, Mac, tablet and smartphones and can be used with on-premise or cloud-based UC services. The Cisco Jabber family includes and builds upon Cisco Unified Personal Communicator, Cisco Mobile and WebEx Connect. New Cisco Jabber clients being announced and released in 1H 2011 include Cisco Jabber for Mac and Cisco Jabber for Android. With integrated presence information you can find the right person, see if and they are available and use contextual communications connect on the first try and get answers and make decisions faster. You get a consistent experience across platforms, devices and on-premises & cloud-based deployment alternatives so you can choose your preferred options without sacrificing user capabilitiesAccess user status information and click to communicate capabilities from Microsoft office applications. Cisco Jabber takes advantage of intelligence in Cisco networks and Cisco Unified Communications Manager call control. to delivers secure, clear and reliable communications. This results in a greater user acceptance and less risk. Also integrates with other Cisco Collaboration solutions, TelePresence video, launch WebEx Meetings, security AnyConnect secure mobile clients, etc.No need to rip out infrastructure, Cisco Jabber for Mac and the latest Windows experience work with UP 8.0.2 or later and CUCM 6.1.(4)
- #18: Cisco Jabber is the new UC applications family name. Cisco Jabber client applications provide presence, instant messaging, voice and video, voice messaging, desktop sharing, and conferencing capabilitiesCisco Jabber clients are available for PC, Mac, tablet and smartphones and can be used with on-premise or cloud-based UC services. The Cisco Jabber family includes and builds upon Cisco Unified Personal Communicator, Cisco Mobile and WebEx Connect. New Cisco Jabber clients being announced and released in 1H 2011 include Cisco Jabber for Mac and Cisco Jabber for Android. With integrated presence information you can find the right person, see if and they are available and use contextual communications connect on the first try and get answers and make decisions faster. You get a consistent experience across platforms, devices and on-premises & cloud-based deployment alternatives so you can choose your preferred options without sacrificing user capabilitiesAccess user status information and click to communicate capabilities from Microsoft office applications. Cisco Jabber takes advantage of intelligence in Cisco networks and Cisco Unified Communications Manager call control. to delivers secure, clear and reliable communications. This results in a greater user acceptance and less risk. Also integrates with other Cisco Collaboration solutions, TelePresence video, launch WebEx Meetings, security AnyConnect secure mobile clients, etc.No need to rip out infrastructure, Cisco Jabber for Mac and the latest Windows experience work with UP 8.0.2 or later and CUCM 6.1.(4)
- #20: Esnatech Quote in Cisco Press Release: November 16, 2011 Cisco Unveils New Ways to Collaborate in the Post-PC Era, Transforming the Workspace Across Platforms, Devices and Now Web Browsershttp://newsroom.cisco.com/uk/press-release-content?articleId=546512&type=webcontent
- #21: Esnatech’s Gmail Integration Value Prop:Value Added Middleware solution offers rich expertise integrating enterprise IPT into Gmail and Google AppsElegantly enables customers to bring together disparate IPT vendor components into a Gmail account with a seamless user experienceEsnatech uses overlays where ever possible keeping you in the application rather than just having a sidebar widget or desktop application for a richer user experienceOffers rich contextual content overlays into Gmail by dipping into the content (documents, messages) for click to dial and enhanced servicesVoicemail into Gmail – overlay buttons for outdial, reply, forwardEsnatech leverages the Unity Connection Voice Mail API and User Provisioning API to make integrating a Connection server to an Office-Linx server fully automated. The Office-Linx server pulls all relevant user data and makes any needed changes to subscriber settings via the CUPI API fully provisioning itself, creating the Unified Messaging Gmail integration