Succeeding in a World Gone Mobile (Part II) - Mobility
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Michael Sterl from SimpleSignal discussed how voice, mobility, and collaboration technologies are transforming business communications. Voice services are becoming just another application on mobile devices. Managed services are growing as businesses move to "an office in the cloud" allowing workers to be located anywhere. Collaboration technologies like video and messaging will be ubiquitous. SimpleSignal offers unified communications applications that extend PBX features to mobile devices, enable messaging from business phone numbers, and provide an integrated user experience across devices.
Succeeding in a World Gone Mobile (Part II) - Mobility
- 1. “Succeeding as a Partner in a World Gone Mobile” Presenter: Michael Sterl, Exec Vice President michael@simplesignal 303-242-8614 Voice, Video, SMS
- 2. A Look Into the Future • Voice is just an app...However it’s the killer app • Managed services is hot and getting hotter • Services will be bundled to produce an "office in a cloud" • The location of the worker is anywhere • Collaboration will be everywhere
- 3. We Live in a Hosted World
- 5. From Personal Productivity to Business Productivity 2B videos viewed on 3.5B pieces of YouTube content shared each every day week on Facebook 70% of employees want better social media tracking tools 1.3M Tweets sent every hour
- 6. Statistics, Trends and Predictions VoIP • 120 million subscribers in 2011 • Estimated 288 million VoIP users by 2013 • The mobile VoIP market is predicted to grow more than 50% annually through 2014 Mobility • 5.9 billion mobile subscribers globally (that’s 87% of the world population) • 8 trillion SMS messages were sent in 2011. Data • Cellular broadband subscribers increased 60% from 2010 to 2011 surpassing wireline subscribers by 58 million • Estimated 2 billion cellular broadband subscribers by 2015 • Estimated 119 commercial LTE networks in more than 50 countries by the end of 2012
- 7. Three Platforms Voice Desktop Mobile
- 8. What if… You had the ability to deliver UC services to your customers? Audio and Video Conferencing Web Collaboration Mobility Full UC IM & Presence Group and User Services Enterprise Trunking/ Bursting Business Continuity (User/Trunk) You own the connection – now CONNECTIVITY ADD THE VALUE!
- 9. The Platform – The Apps – The End User Experience Extend the PBX Business UC for Business Line To Mobiles Mobile Devices Text Messaging PBX Business Interoperability Continuity Multi-side Support Hybrid Hosted Bursting & Redundancy &Trunking
- 10. UC Application: Extend PBX to Mobiles OFFER Extend the business number (extension), directory Separates billing for Service personal and business calls Provider Enables your enterprise to manage employees trend to “BYOD” Mobile phone can replace the desk phone *iOS, Android, Blackberry Smartphone Client or SS7 mobile network integration
- 11. Business Case: Meet Peter Peter at Work Peter at Play Peter the Sales Engineer Tech Start Up Company BYOD Environment •Easy to install “app” •Turns personal mobile into a business device •Searchable corporate directory, click to call •“PBX” features on the mobile Separate Secure Profiles for Work and Personal Life
- 12. UC Application: Everywhere Productivity Communicator App OFFER Own the service and the end user experience VOICE CONTACTS PBX down? Business Service continues VIDEO Provider PRESENCE Voice, video, SMS - any MESSAGING device all on One Number *iOS, Android, Blackberry Smartphone Client or SS7 mobile network integration
- 13. UC Application: Text Messaging (Fixed Line SMS) OFFER SMS from you desktop browser, tablet and smart phone - all with One Number Give enterprises the ability to SMS to/from their business phone numbers Offer appointments, reservations, menus via SMS
- 14. SMS Use Case: Meet Jimmy Jimmy General Contractor Jimmy’s Remodeling Small Company Mobile Field Employees 222 333 4444 222 333 4444 Workers Customers Business Line Texting from personal or corporate- issued mobile phone
- 16. UC Capabilities Any Device Salesforce Sugar Netsuite ACT! Docs & Files Satellite, 4G, Cable, Outlook Calendaring DSL, T-1, MPLS, Ethernet Email CRM Integration Bring Your Own Network Google Apps & Hosted Exchange Call Recording Backup & Storage SMS & Messaging Voicemail to Email Voicemail to Text Fax Texting Simple Meetup Web Conferencing Unity Toolbar Desktop Collaboration & Google Apps Video Conferencing Presence & Status Team Collaboration Instant Messaging HD Audio Video Conferencing Conferencing Mobility Voice & Visual Communication
- 17. “Succeeding as a Partner in a World Gone Mobile” Thank You! Any Questions? sherpa@simplesignal.com