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HR Analytics
Unit - 2
Prof. Vijay K S Bapuji B-Schools, Davangere
HRA – Framework
Prof. Vijay K S Bapuji B-Schools, Davangere
HR Measurements
HR Measures are allowing organization to better understand
why it is happening?
and
provide input into predicting what could happen?
Prof. Vijay K S Bapuji B-Schools, Davangere
Primary Characteristics of HR Measure
- Ability to explain what is happening within organization and why?
- Creating link between people information and business performance
- Assessing issues while driving continuous improvement
Prof. Vijay K S Bapuji B-Schools, Davangere
Bottom – Up
Top Down
Created a Gap
Operational report with
existing data: HR
measure’s the available
data
HR Measure will help to
provide insight into
strategic business
objectives
“Measure that matters”Prof. Vijay K S Bapuji B-Schools, Davangere
Current Approaches measuring HR
- HR Reporting
- HR Dashboards
- HR Scorecard
Prof. Vijay K S Bapuji B-Schools, Davangere
Current Approaches measuring HR
- HR Reporting
- Least Matured and focus only on transactions
- It consist of a formatted and organised presentation of data relating to
the performance of daily operations.
- Utilize standard data extracts to provide a detailed analysis about a
particular aspect of the organization.
- Enable more immediate, short term decision on specific operation
being measured
- Examples – Cost per hire, time to fill, training cost, Ratio of HR staff to total employees
Prof. Vijay K S Bapuji B-Schools, Davangere
Current Approaches measuring HR
- Human Capital Benchmarks, Human Capital Index (HR Indexes)
- HR Practices are associated with familiar financial outcomes
- Data from many organizations lends credibility
- Suggest there may be practices or combinations that generally raise
profits or sales
Prof. Vijay K S Bapuji B-Schools, Davangere
Current Approaches measuring HR
- HR Dashboards
- Advanced way to assess metrics and KPI’s
- Presentation of information is more interactive and user
focused fashion
- They are dynamic and visual – Charts and Graphs – gives
insights and filtering of information according to the needs.
- Helps to “manage the business” – support the broader
leadership and organizational objectives.
Prof. Vijay K S Bapuji B-Schools, Davangere
Current Approaches measuring HR
- HR Scorecards
- More mature and innovative method
- Helps to direct the business
- Gives a snapshot of overall HR performance against strategic goals
- Enable leaders to monitor and manage the results of HR’s key
objective
- These should be updated based on the timeline of an
organization’s strategic goals
Prof. Vijay K S Bapuji B-Schools, Davangere
Current Approaches measuring HR
- Casual Chain
- Models link employee attitudes to service behaviour to customer
responses to profit
- Useful logic linking employee variables to financial outcomes
- Valuable for organizing and analysing diverse data elements
Prof. Vijay K S Bapuji B-Schools, Davangere
HR Metrics Verses Benchmarking
Prof. Vijay K S Bapuji B-Schools, Davangere
Current Approaches measuring HR
- Casual Chain
- Models link employee attitudes to service behaviour to customer
responses to profit
- Useful logic linking employee variables to financial outcomes
- Valuable for organizing and analysing diverse data elements
Prof. Vijay K S Bapuji B-Schools, Davangere
“Measure that matters”
Prof. Vijay K S Bapuji B-Schools, Davangere
HR Scorecards &
Workforce Scorecards
Prof. Vijay K S Bapuji B-Schools, Davangere
Balanced Score Card
1. Operational Success
2. Financial Success
3. Customer Success
Workforce Scorecard
1. Workforce success
2. Competencies
3. Behaviour
4. Mind-set and Culture
HR Scorecard
1. HR Practices
2. HR System
3. HR Staff Competencies
Strategy for the Business Strategy for the Workforce Strategy for the HR Function
Prof. Vijay K S Bapuji B-Schools, Davangere
Workforce Scorecards
- Workforce has to understand the business from the outside or the
customer perspective
- Constantly thinking about the business, what customers are
thinking, and gathering market data.
- Understand the expected capability and adding new ones, so that
can have competitive advantage
- Skills and Competencies
- Making them accountable for their behaviour
- Rewards
Prof. Vijay K S Bapuji B-Schools, Davangere
Workforce Scorecards
- Summary
- Workforce Mind set and culture
- Workforce Competencies
- Leadership and workforce behaviour
- Workforce success
Prof. Vijay K S Bapuji B-Schools, Davangere
HR Scorecards
- HR Need to communicate workforce philosophy and business
strategy
- Develop performance standards
- Design A, B and C Tracking system – Differentiating the workforce
- Help managers to take workforce decisions
- Survey the firm’s mind set and culture
- Helps to grow new competencies
Prof. Vijay K S Bapuji B-Schools, Davangere
HR Analytics
Frameworks
Prof. Vijay K S Bapuji B-Schools, Davangere
The LAMP Framework
Prof. Vijay K S Bapuji B-Schools, Davangere
The LAMP Framework
- Designed by Boudreau Ramstand(2004)
- LAMP represents four critical components of HR Measurement
- L – Logic
- A – Analytics
- M – Measures
- P – Process
- Logic – is about analysis of impact, effectiveness and efficiency
- Analytics – Finding answer in the data and are primarily drawn on
statistics and research design
- Measures are the process of counting, it could be scorecords,
dashboards and so on.
- Process – Actionable insights and helps to develop required
strategies for effective decision makingProf. Vijay K S Bapuji B-Schools, Davangere
HCM: 21 Model
Prof. Vijay K S Bapuji B-Schools, Davangere
HCM: 21 Model
- It is defined as a framework of logic, meant to gather, organize
and interpret data so that it can predict the probability of
upcoming events.
- The HCM: 21 model consists in four phases
Prof. Vijay K S Bapuji B-Schools, Davangere
HCM: 21 Model
Scan
Human
Structural
Relational
Produce
Optimise
Integrate
Synchronize
Predict
Strategic,
Operating,
Leading
Indicators
Plan
Capabilities
Engagement
Development
Algorithms
Prof. Vijay K S Bapuji B-Schools, Davangere
HCM: 21 Model
1. Scanning – the assessment of all the internal factors that might
have an influence on human, structural and relational capital;
2. Planning – the creation of a system that provides an alternative to
the structured system by relying on sustainable human capability
rather than on just filling positions;
3. Producing – HR are view as processes with inputs and outputs and
statistical analysis is used in order to reveal the most suitable
combination of inputs that drive the desired outputs;
4. Predicting – the system consists in analysing strategic, operational
and leading indicators.
Prof. Vijay K S Bapuji B-Schools, Davangere
Thank you
Prof. Vijay K S Bapuji B-Schools, Davangere

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Unit 2 hr analytics

  • 1. HR Analytics Unit - 2 Prof. Vijay K S Bapuji B-Schools, Davangere
  • 2. HRA – Framework Prof. Vijay K S Bapuji B-Schools, Davangere
  • 3. HR Measurements HR Measures are allowing organization to better understand why it is happening? and provide input into predicting what could happen? Prof. Vijay K S Bapuji B-Schools, Davangere
  • 4. Primary Characteristics of HR Measure - Ability to explain what is happening within organization and why? - Creating link between people information and business performance - Assessing issues while driving continuous improvement Prof. Vijay K S Bapuji B-Schools, Davangere
  • 5. Bottom – Up Top Down Created a Gap Operational report with existing data: HR measure’s the available data HR Measure will help to provide insight into strategic business objectives “Measure that matters”Prof. Vijay K S Bapuji B-Schools, Davangere
  • 6. Current Approaches measuring HR - HR Reporting - HR Dashboards - HR Scorecard Prof. Vijay K S Bapuji B-Schools, Davangere
  • 7. Current Approaches measuring HR - HR Reporting - Least Matured and focus only on transactions - It consist of a formatted and organised presentation of data relating to the performance of daily operations. - Utilize standard data extracts to provide a detailed analysis about a particular aspect of the organization. - Enable more immediate, short term decision on specific operation being measured - Examples – Cost per hire, time to fill, training cost, Ratio of HR staff to total employees Prof. Vijay K S Bapuji B-Schools, Davangere
  • 8. Current Approaches measuring HR - Human Capital Benchmarks, Human Capital Index (HR Indexes) - HR Practices are associated with familiar financial outcomes - Data from many organizations lends credibility - Suggest there may be practices or combinations that generally raise profits or sales Prof. Vijay K S Bapuji B-Schools, Davangere
  • 9. Current Approaches measuring HR - HR Dashboards - Advanced way to assess metrics and KPI’s - Presentation of information is more interactive and user focused fashion - They are dynamic and visual – Charts and Graphs – gives insights and filtering of information according to the needs. - Helps to “manage the business” – support the broader leadership and organizational objectives. Prof. Vijay K S Bapuji B-Schools, Davangere
  • 10. Current Approaches measuring HR - HR Scorecards - More mature and innovative method - Helps to direct the business - Gives a snapshot of overall HR performance against strategic goals - Enable leaders to monitor and manage the results of HR’s key objective - These should be updated based on the timeline of an organization’s strategic goals Prof. Vijay K S Bapuji B-Schools, Davangere
  • 11. Current Approaches measuring HR - Casual Chain - Models link employee attitudes to service behaviour to customer responses to profit - Useful logic linking employee variables to financial outcomes - Valuable for organizing and analysing diverse data elements Prof. Vijay K S Bapuji B-Schools, Davangere
  • 12. HR Metrics Verses Benchmarking Prof. Vijay K S Bapuji B-Schools, Davangere
  • 13. Current Approaches measuring HR - Casual Chain - Models link employee attitudes to service behaviour to customer responses to profit - Useful logic linking employee variables to financial outcomes - Valuable for organizing and analysing diverse data elements Prof. Vijay K S Bapuji B-Schools, Davangere
  • 14. “Measure that matters” Prof. Vijay K S Bapuji B-Schools, Davangere
  • 15. HR Scorecards & Workforce Scorecards Prof. Vijay K S Bapuji B-Schools, Davangere
  • 16. Balanced Score Card 1. Operational Success 2. Financial Success 3. Customer Success Workforce Scorecard 1. Workforce success 2. Competencies 3. Behaviour 4. Mind-set and Culture HR Scorecard 1. HR Practices 2. HR System 3. HR Staff Competencies Strategy for the Business Strategy for the Workforce Strategy for the HR Function Prof. Vijay K S Bapuji B-Schools, Davangere
  • 17. Workforce Scorecards - Workforce has to understand the business from the outside or the customer perspective - Constantly thinking about the business, what customers are thinking, and gathering market data. - Understand the expected capability and adding new ones, so that can have competitive advantage - Skills and Competencies - Making them accountable for their behaviour - Rewards Prof. Vijay K S Bapuji B-Schools, Davangere
  • 18. Workforce Scorecards - Summary - Workforce Mind set and culture - Workforce Competencies - Leadership and workforce behaviour - Workforce success Prof. Vijay K S Bapuji B-Schools, Davangere
  • 19. HR Scorecards - HR Need to communicate workforce philosophy and business strategy - Develop performance standards - Design A, B and C Tracking system – Differentiating the workforce - Help managers to take workforce decisions - Survey the firm’s mind set and culture - Helps to grow new competencies Prof. Vijay K S Bapuji B-Schools, Davangere
  • 20. HR Analytics Frameworks Prof. Vijay K S Bapuji B-Schools, Davangere
  • 21. The LAMP Framework Prof. Vijay K S Bapuji B-Schools, Davangere
  • 22. The LAMP Framework - Designed by Boudreau Ramstand(2004) - LAMP represents four critical components of HR Measurement - L – Logic - A – Analytics - M – Measures - P – Process - Logic – is about analysis of impact, effectiveness and efficiency - Analytics – Finding answer in the data and are primarily drawn on statistics and research design - Measures are the process of counting, it could be scorecords, dashboards and so on. - Process – Actionable insights and helps to develop required strategies for effective decision makingProf. Vijay K S Bapuji B-Schools, Davangere
  • 23. HCM: 21 Model Prof. Vijay K S Bapuji B-Schools, Davangere
  • 24. HCM: 21 Model - It is defined as a framework of logic, meant to gather, organize and interpret data so that it can predict the probability of upcoming events. - The HCM: 21 model consists in four phases Prof. Vijay K S Bapuji B-Schools, Davangere
  • 26. HCM: 21 Model 1. Scanning – the assessment of all the internal factors that might have an influence on human, structural and relational capital; 2. Planning – the creation of a system that provides an alternative to the structured system by relying on sustainable human capability rather than on just filling positions; 3. Producing – HR are view as processes with inputs and outputs and statistical analysis is used in order to reveal the most suitable combination of inputs that drive the desired outputs; 4. Predicting – the system consists in analysing strategic, operational and leading indicators. Prof. Vijay K S Bapuji B-Schools, Davangere
  • 27. Thank you Prof. Vijay K S Bapuji B-Schools, Davangere