Unit 6.pom
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Controlling involves measuring current performance against predetermined standards to ensure progress towards objectives. It establishes reasonable standards, measures performance, and compares it to standards. When performance does not meet standards, corrective actions like improving performance, changing policies, or revising standards can be taken. Controlling uses feedback, concurrent, and feedforward methods by monitoring inputs, processes, and outputs to anticipate and prevent issues while learning from past results.
Unit 6.pom
- 2. It is the checking current performance against pre-determined standards contained in the plans, with a view to ensure adequate progress and satisfactory performance. (EFL Breach) It is the measurement and correction of performance in order to make sure that company objectives and the plans devised to attain them are accomplished. (Harold Koontz)
- 3. 1. Establishing Standards Set high but achievable standards. Can determine reasonable standards by studying the job, using past experience, gathering industry information, and asking for input from experienced workers.
- 4. 2. Measuring and Comparing Performance Standards become the basis for determining effective performance. Gather information on all parts of business operations for which they are responsible. Compare that information against the standards to determine if performance is meeting the standards.
- 5. 3. Taking Corrective Action When managers find out that performance is not meeting standards, they can take three (3) possible actions: Take steps to improve. performance Change policies and procedures. Revise the standard.
- 6. Feed Forward Control • Monitoring inputs • Anticipating and preventing problems Concurrent Control • Monitoring processes • Adjusting ongoing activities Feedback Control • Monitoring products • Learning from past mistakes INPUTS PRODUCTIVE PROCESSES AND ACTIVITIES OUTPUTS