Unlocking Access and Developing a Web 2.0 Usage Policy
- 1. Unblocking Access Developing a web 2.0 usage policy
- 2. About Me (Carl Haggerty) • Local Government background • DCC for 13 years, last 6 involved around web, IT and (new)social media • Instrumental in driving forward social media / social networking in DCC (Phil Norrey (CEO) Officer Champion for Social Networking/Social Media) @carlhaggerty http://carlhaggerty.wordpress.com
- 3. My focus
- 4. • getting people engaged • developing support and buy-in • Usage policy (what’s missing?)
- 7. Either way develop a policy
- 9. “keen” service Head of HR areas CEO Head of Finance Head of Driver Comms “You”? AUDIT Head of ICT getting the right people involved
- 10. …what are their fears and concerns?
- 11. Common responses “We should ban access to such sites” “What value does it offer the business” “It is just a waste of my time” “Excessive use, distracts from ‘proper’ work” “It’s just a ‘social’ thing”
- 12. “Social networking is arguably as old as humanity, not something that has been invented for so-called digital natives” Julia Lin – Gartner
- 13. Building your case… • Modern public service delivery • The trend of consumerisation of technology • Could support mobile/flexible working • It isn’t just about facebook, twitter and youtube…. • If you Ban – do you stop it – homeworking, mobile phones etc • It is a management issue and NOT a technology issue
- 14. My experience Time between first conversation to draft policy = ? 4 months Plus consultation and review Total time = 10 months
- 15. raising awareness in your organisation
- 16. Rinse and repeat …repeat, repeat, repeat.
- 17. Don’t be afraid to talk to your Chief Executive.
- 18. Developing a Policy • Any challenges? • Any concerns? • What’s missing (for you)