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Unlocking
the Science
of Teamwork
with BELBIN
Meet Max Isaac
CEO of
Belbin Expert
30+ years of consulting with
business leaders worldwide
Co-author of:
 Close the Interaction Gap
 The Third Circle –
Interactions That Drive Results
 Setting Teams Up for Success
 A Guide to Belbin Team Roles
Unlocking the Science of Teamwork with Belbin
used in more than 
30 countries
Unlocking the Science of Teamwork with Belbin
A tendency to
behave, contribute,
and interrelate with
others in a particular
way when working
in a team
Team Roles are based on contributions and behavior, not personality.
Individual strengths come in clusters
that Belbin called Team Roles
BELBIN TEAM ROLE POLL:
What contribution is shared by
these three individuals?
A) Planning
B) Evaluating
C) Creativity
D) Implementation
E) Collaborating
Thomas Edison
Lady Gaga
Steve Jobs
In total, he identified nine types of
contributions… nine TEAM ROLES
Belbin’s Model
Unlocking the Science of Teamwork with Belbin
Allowable Weakness
Preoccupied.
Overly critical. Slow moving.
Narrow focus.
Offends people's feelings.
Possibly inflexible.
Reluctant to delegate.
Avoids confrontation.
Over-optimistic.
Can be manipulative.
Has drive to overcome obstacles.
Turns ideas into actions and organizes tasks.
Finds errors. Polishes and perfects.
Listens and averts friction.
Explores opportunities, develops contacts.
Clarifies goals. Delegates effectively.
Team Role Contribution
Generates ideas & solves hard problems.
Sees all options and judges accurately.
Provides rare knowledge and skills.
Action
Shaper
Implementer
Completer Finisher
People
Team Worker
Resource Investigator
Coordinator
Thinking
Plant
Monitor Evaluator
Specialist
The Nine Team Roles
Each individual likely has about three:
Belbin Team Role Model
Natural or Preferred roles
What I like to do
Manageable roles
What I can do if needed
Least Preferred roles
What I wish someone else would do
The Nine Team Roles
Allowable Weakness
Preoccupied.
Overly critical. Slow moving.
Narrow focus.
Offends people's feelings.
Possibly inflexible.
Reluctant to delegate.
Avoids confrontation.
Over-optimistic.
Can be manipulative.
Has drive to overcome obstacles.
Turns ideas into actions and organizes tasks.
Finds errors. Polishes and perfects.
Listens and averts friction.
Explores opportunities, develops contacts.
Clarifies goals. Delegates effectively.
Team Role Contribution
Generates ideas & solves hard problems.
Sees all options and judges accurately.
Provides rare knowledge and skills.
Action
Shaper
Implementer
Completer Finisher
People
Team Worker
Resource Investigator
Coordinator
Thinking
Plant
Monitor Evaluator
Specialist
NATURALNATURAL
MANAGEABLEMANAGEABLE
LEAST PREFERREDLEAST PREFERRED
70% of people
don’t see themselves accurately
Excerpt from Belbin Team Role Report
Natural Manageable
Least
Preferred
CEO of national realty
company increases revenues
by using Belbin
New CEO
joins
division
Learned
about Belbin
Teams need a mix of ALL NINE roles 
to be most successful
Belbin Team Role Model
Does NOT mean you 
need nine people on 
the team!  
Unlocking the Science of Teamwork with Belbin
Unlocking the Science of Teamwork with Belbin
• The Globe & Mail is the 
Canadian newspaper of 
record
• Newspaper industry is highly 
challenged
• Dynamic Editor in Chief who 
wanted to tap into the 
organizations creativity
• Need to be able to innovate 
and respond quickly to 
market shifts
CASE STUDY
TEAM MAPPING APPLIED
CASE STUDY
• Used the Belbin Model and 
Team Maps to create teams 
that could be both creative 
and action‐oriented
• Formed 20 high performance 
teams Revamped physical 
layout and offices
• Company is in much stronger 
position now. New leaders 
were discovered.
Reimagination Project
TEAM MAPPING APPLIED
Decisions made
based on who
talks the loudest
Decisions made
based on who
talks the loudest
Unconstructive
conflict
Unconstructive
conflict
Lots of ideas and
discussion, but
few decisions
Lots of ideas and
discussion, but
few decisions
© 2016  3Circle Partners LLC
Nice atmosphere,
no results
Nice atmosphere,
no results
Agreement on plans,
but poor follow up
Agreement on plans,
but poor follow up
When Team Roles are missing… mismanaged…
overabundant… misunderstood…
POLL: 
Which of these problems does your team(s) encounter the most?
4) Unconstructive conflict4) Unconstructive conflict
2) Lots of ideas and discussion, but few decisions2) Lots of ideas and discussion, but few decisions
1) Nice atmosphere, no results1) Nice atmosphere, no results
3) Agreement on plans, but poor follow up3) Agreement on plans, but poor follow up
5) Decisions made based on who talks the loudest5) Decisions made based on who talks the loudest
© 2016  3Circle Partners LLC
Nice Atmosphere, No Results
How Team Roles can 
contribute…
• Overabundance of the 
PEOPLE roles 
• Lack of ACTION role 
strengths (or those roles 
played ineffectively)
How to address this
• Greater understanding of 
need for Action roles
• Look to anyone who is 
“natural” or “manageable” 
in the Action roles
• Make someone accountable 
for moving team forward
© 2016  3Circle Partners LLC
Lots of ideas and discussion, but few decisions
How Team Roles can 
contribute…
• Lots of THINKING going on 
• No one wants to make the call 
and move forward
How to address this
• Give someone “natural” or 
“manageable” in an Action 
role (esp Shaper) permission 
to “call time” on discussion
• Use Coordinator strength to 
push for a decision
© 2016  3Circle Partners LLC
Agreement on Plans, Poor Follow Up
How Team Roles can 
contribute…
• Good planning (with 
Implementer role)
• Lack of follow through and 
coordinating skills (or those 
roles played ineffectively)
How to address this
• Look to anyone who is 
“natural” or “manageable” 
in the Completer‐Finisher 
and Implementer roles
• Have them work closely with 
strong Coordinator skills
© 2016  3Circle Partners LLC
Unconstructive Conflict
How Team Roles can 
contribute…
• Can result from the tension 
between…
• Roles that have a  tendency to 
strongly advocate for ideas, 
opinions
• Roles that have a tendency for 
introspection
How to address this
• Use People skills (Team 
Worker and Coordinator) for 
strong facilitation
• Reinforce the need for 
different strengths & 
perceptions for the team to 
get the best result
© 2016  3Circle Partners LLC
Decisions Made on Who Talks the Loudest
How Team Roles can 
contribute…
How to address this
• Can be due to a lack of some 
roles being filled effectively 
(for example, Actions roles 
overriding People roles) 
• Needs strong Coordinator 
and Team Worker roles in 
operation
 Development of 
innovative copier
 A year late to 
launch
 Lots of friction 
between key 
teams
PROBLEMS
 Reduced conflict
 Improved 
collaboration
 Acceleration of 
new product 
launch
 Significantly fewer 
post‐launch 
problems
RESULTS
Unlocking the Science of Teamwork with Belbin
Individual Action 
Plan
Resources Online
PERSONAL
DEVELOPMENT
2‐Day Belbin 
Accreditation
BECOME A
CERTIFIED
EXPERT
Individual Belbin 
Reports
Team Mapping
Resources Online
TEAM
DEVELOPMENT
WHAT’S NEXT?
• Contact us by March 3 and
receive a 40% discount on
up to 10 Belbin Reports.
• Receive a 1-hour personal
coaching session with 25%
discount until March 3.
SPECIAL OFFERS
Two Free eBooks on Amazon
2 days only – February 22 & 23
34
Any questions on High 
Performance Teams 
and Belbin Team Roles?
Please email me: 
Max
info@3circlepartners.com
© Copyright 2016 3Circle Partners LLC
These materials, procedures and systems herein contained or depicted are the sole and exclusive property of 3Circle Partners, LLC (“3Circle Partners”).
The contents hereof contain proprietary trade secrets that are the private and confidential property of 3Circle Partners. Unauthorized use, disclosure, or 
reproduction of any kind of any material contained in this presentation is expressly prohibited. 
The following terms are registered trademarks of 3Circle Partners: Team Accelerator; Improving Teams; Team Acceleration. 
Any unauthorized or illegal use shall subject the user to all remedies, both legal and equitable, available to 3Circle Partners. This material may be altered, 
amended or supplemented by 3Circle Partners from time to time. In the event of any inconsistency or conflict between a provision in this material and any 
federal, provincial, state or local statute, regulation, order or other law, such law will supersede the conflicting or inconsistent provision(s) of this material in all 
properties subject to that law.
© 2016 by 3Circle Partners, LLC. Portions of this material are © Belbin & Associates. Used here with permission. All Rights Reserved.
Discover, harness, and accelerate the collaborative
potential of your leaders, teams, and organization

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Unlocking the Science of Teamwork with Belbin

  • 2. Meet Max Isaac CEO of Belbin Expert 30+ years of consulting with business leaders worldwide Co-author of:  Close the Interaction Gap  The Third Circle – Interactions That Drive Results  Setting Teams Up for Success  A Guide to Belbin Team Roles
  • 6. A tendency to behave, contribute, and interrelate with others in a particular way when working in a team Team Roles are based on contributions and behavior, not personality. Individual strengths come in clusters that Belbin called Team Roles
  • 7. BELBIN TEAM ROLE POLL: What contribution is shared by these three individuals? A) Planning B) Evaluating C) Creativity D) Implementation E) Collaborating Thomas Edison Lady Gaga Steve Jobs
  • 8. In total, he identified nine types of contributions… nine TEAM ROLES Belbin’s Model
  • 10. Allowable Weakness Preoccupied. Overly critical. Slow moving. Narrow focus. Offends people's feelings. Possibly inflexible. Reluctant to delegate. Avoids confrontation. Over-optimistic. Can be manipulative. Has drive to overcome obstacles. Turns ideas into actions and organizes tasks. Finds errors. Polishes and perfects. Listens and averts friction. Explores opportunities, develops contacts. Clarifies goals. Delegates effectively. Team Role Contribution Generates ideas & solves hard problems. Sees all options and judges accurately. Provides rare knowledge and skills. Action Shaper Implementer Completer Finisher People Team Worker Resource Investigator Coordinator Thinking Plant Monitor Evaluator Specialist The Nine Team Roles
  • 11. Each individual likely has about three: Belbin Team Role Model Natural or Preferred roles What I like to do Manageable roles What I can do if needed Least Preferred roles What I wish someone else would do
  • 12. The Nine Team Roles Allowable Weakness Preoccupied. Overly critical. Slow moving. Narrow focus. Offends people's feelings. Possibly inflexible. Reluctant to delegate. Avoids confrontation. Over-optimistic. Can be manipulative. Has drive to overcome obstacles. Turns ideas into actions and organizes tasks. Finds errors. Polishes and perfects. Listens and averts friction. Explores opportunities, develops contacts. Clarifies goals. Delegates effectively. Team Role Contribution Generates ideas & solves hard problems. Sees all options and judges accurately. Provides rare knowledge and skills. Action Shaper Implementer Completer Finisher People Team Worker Resource Investigator Coordinator Thinking Plant Monitor Evaluator Specialist NATURALNATURAL MANAGEABLEMANAGEABLE LEAST PREFERREDLEAST PREFERRED
  • 13. 70% of people don’t see themselves accurately
  • 14. Excerpt from Belbin Team Role Report Natural Manageable Least Preferred
  • 15. CEO of national realty company increases revenues by using Belbin New CEO joins division Learned about Belbin
  • 16. Teams need a mix of ALL NINE roles  to be most successful Belbin Team Role Model Does NOT mean you  need nine people on  the team!  
  • 19. • The Globe & Mail is the  Canadian newspaper of  record • Newspaper industry is highly  challenged • Dynamic Editor in Chief who  wanted to tap into the  organizations creativity • Need to be able to innovate  and respond quickly to  market shifts CASE STUDY TEAM MAPPING APPLIED
  • 20. CASE STUDY • Used the Belbin Model and  Team Maps to create teams  that could be both creative  and action‐oriented • Formed 20 high performance  teams Revamped physical  layout and offices • Company is in much stronger  position now. New leaders  were discovered. Reimagination Project TEAM MAPPING APPLIED
  • 21. Decisions made based on who talks the loudest Decisions made based on who talks the loudest Unconstructive conflict Unconstructive conflict Lots of ideas and discussion, but few decisions Lots of ideas and discussion, but few decisions © 2016  3Circle Partners LLC Nice atmosphere, no results Nice atmosphere, no results Agreement on plans, but poor follow up Agreement on plans, but poor follow up When Team Roles are missing… mismanaged… overabundant… misunderstood…
  • 22. POLL:  Which of these problems does your team(s) encounter the most? 4) Unconstructive conflict4) Unconstructive conflict 2) Lots of ideas and discussion, but few decisions2) Lots of ideas and discussion, but few decisions 1) Nice atmosphere, no results1) Nice atmosphere, no results 3) Agreement on plans, but poor follow up3) Agreement on plans, but poor follow up 5) Decisions made based on who talks the loudest5) Decisions made based on who talks the loudest
  • 23. © 2016  3Circle Partners LLC Nice Atmosphere, No Results How Team Roles can  contribute… • Overabundance of the  PEOPLE roles  • Lack of ACTION role  strengths (or those roles  played ineffectively) How to address this • Greater understanding of  need for Action roles • Look to anyone who is  “natural” or “manageable”  in the Action roles • Make someone accountable  for moving team forward
  • 24. © 2016  3Circle Partners LLC Lots of ideas and discussion, but few decisions How Team Roles can  contribute… • Lots of THINKING going on  • No one wants to make the call  and move forward How to address this • Give someone “natural” or  “manageable” in an Action  role (esp Shaper) permission  to “call time” on discussion • Use Coordinator strength to  push for a decision
  • 25. © 2016  3Circle Partners LLC Agreement on Plans, Poor Follow Up How Team Roles can  contribute… • Good planning (with  Implementer role) • Lack of follow through and  coordinating skills (or those  roles played ineffectively) How to address this • Look to anyone who is  “natural” or “manageable”  in the Completer‐Finisher  and Implementer roles • Have them work closely with  strong Coordinator skills
  • 26. © 2016  3Circle Partners LLC Unconstructive Conflict How Team Roles can  contribute… • Can result from the tension  between… • Roles that have a  tendency to  strongly advocate for ideas,  opinions • Roles that have a tendency for  introspection How to address this • Use People skills (Team  Worker and Coordinator) for  strong facilitation • Reinforce the need for  different strengths &  perceptions for the team to  get the best result
  • 27. © 2016  3Circle Partners LLC Decisions Made on Who Talks the Loudest How Team Roles can  contribute… How to address this • Can be due to a lack of some  roles being filled effectively  (for example, Actions roles  overriding People roles)  • Needs strong Coordinator  and Team Worker roles in  operation
  • 28.  Development of  innovative copier  A year late to  launch  Lots of friction  between key  teams PROBLEMS
  • 29.  Reduced conflict  Improved  collaboration  Acceleration of  new product  launch  Significantly fewer  post‐launch  problems RESULTS
  • 32. • Contact us by March 3 and receive a 40% discount on up to 10 Belbin Reports. • Receive a 1-hour personal coaching session with 25% discount until March 3. SPECIAL OFFERS
  • 33. Two Free eBooks on Amazon 2 days only – February 22 & 23
  • 35. © Copyright 2016 3Circle Partners LLC These materials, procedures and systems herein contained or depicted are the sole and exclusive property of 3Circle Partners, LLC (“3Circle Partners”). The contents hereof contain proprietary trade secrets that are the private and confidential property of 3Circle Partners. Unauthorized use, disclosure, or  reproduction of any kind of any material contained in this presentation is expressly prohibited.  The following terms are registered trademarks of 3Circle Partners: Team Accelerator; Improving Teams; Team Acceleration.  Any unauthorized or illegal use shall subject the user to all remedies, both legal and equitable, available to 3Circle Partners. This material may be altered,  amended or supplemented by 3Circle Partners from time to time. In the event of any inconsistency or conflict between a provision in this material and any  federal, provincial, state or local statute, regulation, order or other law, such law will supersede the conflicting or inconsistent provision(s) of this material in all  properties subject to that law. © 2016 by 3Circle Partners, LLC. Portions of this material are © Belbin & Associates. Used here with permission. All Rights Reserved. Discover, harness, and accelerate the collaborative potential of your leaders, teams, and organization