Web Content Management with IBM Connections
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The document discusses integrating web content management capabilities into IBM Connections. It proposes a custom homepage and web content management extension that would allow managed content to be created and approved within Connections. This would provide a truly integrated intranet experience without needing an external web content management system. Screenshots show examples of how the custom homepage could include things like content navigation, news widgets, events calendars and other common web content elements while leveraging the collaboration features of Connections.
Web Content Management with IBM Connections
- 1. Web Content Management and IBM Connections felix.binsack@timetoact.de, phone: +49 221 97343 0 Im Mediapark 2, 50670 Cologne, Germany www.timetoact.de
- 2. User Generated Content & Social Software Outpace Managed Content & Web CMS Managed Content / Web CMS User Generated Content / Social Software 100% 75% Information in Corporate Intranets 50% 25% 0% 1997 2002 2007 2012 2
- 3. Social Software outpaces Managed Content in Web CMS, however… ! there will always be a need for a classic Intranet homepage with Management / Communications driven content ! Social Software will never be able to replace/substitute a classic Intranet homepage because… 3
- 4. Web Content Management and Social Software are very different creatures! Web Content Management Social Software ! Top Down / 1:n Communication ! Bottom Up / n:n Communication ! Approved Content / Directives ! Unofficial Content ! Communication of (Management) ! Formation of Ideas and Opinions Ideas and Opinions ! Important Information stays on Top ! Popular Information stays on Top ! Pixel Perfect Layout ! Form Follows Function ! Dedicated Authors / Webmasters ! Everyone is an Author with with Intense Training no / little Training ! Set as default Homepage ! Set as default Homepage by Policy by Employee ! "Management’s Intranet" ! "Employee’s Intranet" 4
- 5. CMS Vendor Approach: Add some Feedback Features Web Content Management STOP No User Generated Content ! Social Software 5
- 6. IBM Connections 4.X Approach Social Software STOP Web Content Management not integrated ! Document Management Custom Apps (iWidget / Open Social Gaget) 6
- 7. IBM Portal Approach… Portal Requires Budget ! Social Software Web Content Management Document Management Custom Apps (JSR 168 / 286 & more) 7
- 8. Introducing Custom Homepage & Web Content Management Extension for IBM Connections 8
- 9. TIMETOACT Custom Homepage & Web Content Management for IBM Connections Social Software Truly Integrated User Experience ! NEW Web Content Management Document Management Custom Apps (iWidget / Open Social Gadget) 9
- 10. IBM Connections TIMETOACT Custom Homepage & Web Content Management News- Top- Event- Links Navi- Clipp- … over- News over- gation ings views views Utilize IBM Connections Access Management, Approval, etc. Comments, Discussion, Recommendations, etc. Content Storage, Search, etc. Blogs WiKis Events Files Media Book- … marks 10
- 11. TIMETOACT Custom Homepage & Web Content Management Extension ! Integrates Web Content Management into IBM Connections ! Creates a truly integrated Intranet User Experience ! Utilizes IBM Connections for Web Content Management ! Eliminates the need for an external Web CMS not for all, but for many companies ! Makes Web Content Management as simple as using IBM Connections (i.e. management compatible) ! Can be customized by IT or Internal Communications ! Can be maintained by Internal Communications or Management directly 11
- 12. Sample Custom Homepage & Web Content Management Screenshots (Beta, Release 02.2013) 12
- 13. Sample Custom Page Screenshots ! Adds a new Homepage / many new Pages to IBM Connections ! Looks like a classic Web Content Management based Homepage ! Contains Content Navigation, Widgets and Gadgets 13
- 14. Sample Custom Page Upper half of the screenshot 14
- 15. Sample Custom Page Lower half of the screenshot 15
- 16. Sample Custom Homepage Integration Original IBM Connections Menu: NEW IBM Connections Menu: 1. Insert new menu item for classic Intranet Homepage 2. Rename the Connections Homepage to whatever you call Connections 3. Give your integrated internally Intranet a name that 16
- 17. Sample Custom Homepage Widgets (Beta, Release 02.2013) 17
- 18. Content Navigation ! Makes important content always easily available ! Multi Level Content Navigation ! Draws Content from Community WiKi 18
- 19. Corporate News Widget ! 1 – 4 News Channels ! n News per Channel ! News draw Content from Community Blogs ! Reuses first Picture in Blog Entry 19
- 20. Top News Widget ! 1 Top News ! Large Picture ! Top News draws Content from Community Blog 20
- 21. Content displayed as a Layer ! Displays Content in Layer as Embedded Experience (User stays on Custom Page, no need to switch back & forth) 21
- 22. Events Widget ! Events draw Content from Community Events ! List View / Calendar View Toggle 22
- 23. Quicklinks Widget ! 1 – 4 Link Lists ! n Links per List ! Quicklinks draw Content from Community Bookmarks ! Sorts Links alphabetically 23
- 24. Google Gadgets ! Thousands of Google Gadgets are available 24
- 25. Clipping / iFrame Widget ! iFrame draws Content from external Website ! Foreign content can be reformatted with own CSS (planned for Q2 2013) 25
- 26. Static Content Widget ! Display any content at a prominent position in the custom page ! Draws Content from Community WiKi 26
- 27. Multiple Custom Pages ! Install multiple custom pages for different ! Divisions ! Languages ! Purposes ! etc. 27
- 28. Integrate any 3rd Party Widgets / Gadgets ! Group Calendars ! ProjExec Project Management ! JIRA+ Enterprise Activity ! Confluence WiKi, SocialText ! Attendance Widget ! Vantage Policy Control ! …. ! Gamification / User Recognition ! … ! IBM Collaboration Solution Catalog ! OpenNTF 28
- 29. Customization the Custom Page ! Add new Gadgets with a click ! Move Gadgets with Drag & Drop ! Modify Gadget in top right corner 29
- 30. Future Ideas & Plans ! Personalization ! Personalize Custom Page Content according to Profile Properties ! Location specific news / events ! Business Unit specific news / events ! Custom Page for Mobile Apps (iOS, Android) ! Custom Page for Communities The internal development name of the custom page is XCC, which stands for “Any Custom Content Extension”. Integrating any custom content is our medium term vision. E.g. we want to integrate search results from external search engines like TRex Seite 30 30
- 31. Custom Page / Web CMS Extension Architecture ! Runs as an application on the Connections server ! Is easy to install ! Layout can be customized with HTML/CSS upload Seite 31 31
- 32. Key Findings: IBM Connections & Web Content Management ! Many Customers have basic Web Content Management requirements ! No requirement for pixel perfect layout ! No dedicated internal Communication Department ! Many Customers love IBM Connections and would like to use it as their Intranet Page ! Have a truly integrated Intranet that combines social with manged ! Use rich collaboration features to (selectively) engage employees in discussions 32
- 33. TIMETOACT Custom Page & Web CMS Extension… allows customers to ! use IBM Connections as their default intranet homepage ! use IBM Connections as their Intranet CMS ! increases the benefit and value of their IBM Connections investment utilizes IBM Connections for ! simple content creation and storage thru blogs, bookmarks, events, WiKis ! Access management, content approval ! comments, discussion, recommendations etc. does not require ! Training for authors, content masters etc. 33
- 34. Content Management & Custom Page ! Typical CMS requirements from internal communications departments ! Default homepage for all users ! Conventional multi level navigation thru content hierarchies ! News must stay on top - as long as internal communications pleases (i.e. news may not moved down as in the activity stream thru other posts) ! News overviews should be illustrated with pictures from the news ! Position any content according to its importance ! Publish Link lists prominently ! Simple Content creation, simple customization ! All typical requirements call be fulfilled with a IBM Connections and the TIMETOACT Custom Page & Web CMS extension 34
- 35. IBM Connections 4.X Functionality ! Content Management Portal ! Approval Cycle ! Check In / Out ! Version Management ! Navigation ! Portal Content ! Gadgets Collaboration Management ! Widgets ! SSO / OAuth ! Portlets (JSR168, 286) ! Collaboration (90%) ! Social Software (100%) Social Software 35
- 36. IBM Connections 4.X Functionality with Custom Page / Web CMS Extentions ! Classic Intranet Portal homepage with custom design and managed / controlled content, including Content ! Multilevel Content Collaboration Navigation Management ! News Overviews ! Top News ! Static Content Social ! Syndicated Content Software ! Link Lists ! … 36
- 37. IBM Connections 4.X Functionality with Custom Page & EPHOX EditLive! ! EPHOX EditLive! Portal improves Rich Text editing in IBM Connections, including templates & much more.. Content Collaboration Management Social Software 37
- 38. About TIMETOACT GROUP 38
- 39. TIMETOACT provides many Asstes & Success with IBM Connections Services for IBM Connections 39
- 40. TIMETOACT GROUP Services ! Analysis Content Portal ! Consulting Management (Content Portal, Integration ! Information Architecture (Document Portal) Management, ! Product Selection Web Content Management) ! Branding & Skinning ! User Centered & Visual Design ! Development Collaboration Social (Team Enablement) Software ! Mobile Apps (Web 2.0) ! Assests & Best Practices ! Support Search & Web Analysis 40
- 41. TIMETOACT has long Experience with Web Content Management ! Maintains its own Domino based Web Content Management System ‘TIMETOWEB’ ! Hundreds of Intranet projects, working with internal communications ! Hundreds of Internet projects, working with marketing department ! Lots of Extranet projects working with line of business an IT 41
- 42. Thank you more information: http://timetoact.de/xcc Connect 2013 Pedestal #C37 Felix Binsack, Felix.Binsack@TIMETOACT.DE, Tel.: +49 221 97343 10 TIMETOACT GROUP, Im Mediapark 2, 50670 Cologne, Germany, WWW.TIMETOACT.DE 42