Lotusphere 2012 - What's new in IBM Connections
1 like531 views
The document discusses upcoming changes and enhancements to IBM Connections. Key points include: - IBM Connections will continue to evolve the social platform with new services and deeper integration. - Enhanced communities will provide richer collaboration experiences for teams. - There will be a focus on building social customer communities to increase loyalty and revenue. - Social Everywhere remains a key strategy to accelerate value by enabling collaboration anywhere.
Lotusphere 2012 - What's new in IBM Connections
- 1. What's New with IBM Connections Mona Håkansson © 2012 IBM Corporation
- 2. Agenda ■ Quick Recap of IBM Connections 3.0.1 ■ What's Planned for IBM Connections Next ■ Demonstration Shipped April 2011 | © 2012 IBM Corporation
- 3. Shipped Q3 Social Everywhere 2011 ■ Access all of your Connections data from mobile browsers or free native apps ■ New Capabilities ─ Media Gallery – upload photos/videos from your phone ─ Access Ideation Blogs ─ Hyperlinks in Status Updates ─ Improved Home screen navigation style ─ Saved login information in native app ■ Download native app from major app stores: iTunes®, Android Market, Blackberry App Worlds™ | © 2012 IBM Corporation
- 4. Social Everywhere Enhanced integration with Customer Experience Suite Shipped Q3 2011 ■ Socialize your portal ■ Bring Communities to your Web Experience. ■ New capabilities include: ─ Community Page Portlets – Blogs, Profiles ─ Configuration Enhancements ─ Support Portal 7 & Portal 8 Beta https://www14.software.ibm.com/iwm/web/cc/earlyprograms/lotus/portalopenbeta/download.shtml | © 2012 IBM Corporation
- 5. IBM Connections Communities ■ Enterprise Content Management Systems ■ Quickr ■ Widget for Connections Communities ─ Access Microsoft SharePoint files ─ Open and add files to Microsoft SharePoint from within a Connections Community ■ Easily add documents form SharePoint Sites to your Communities ■ Add the new widget for Community owners to setup and customize ■ From Solutions Catalog 5 | © 2012 IBM Corporation
- 6. Compliance for IBM Connections 3.0.1 Shipped ■ All Connections posts, comments, blogs, etc Q3 will be logged instantly and made available for 2011 eDiscovery ■ Actiance Vantage™ for IBM Connections helps organizations to manage compliance across all IBM Connections apps ■ Real time integration captures all actions instantly: ─ Real-time content monitoring ─ Support keyword blacklist ─ Granular policies to map compliance requirements by user type ─ eDiscovery via full web UI ─ Send alerts via email, e.g. when user posts content with blacklisted phrases | © 2012 IBM Corporation
- 7. Social Everywhere New iPad® Native App to Access Data Anywhere / Anytime Shipped ■ New Capabilities Q4 2011 ─ Full iPad Support ─ Media Gallery – upload photos/videos from your device (iPad 2 or later) ─ Access Ideation Blogs ─ Hyperlinks in Status Updates ─ Improved Home screen navigation style ─ Saved login information in native app ■ Download native app from iTunes App Store | © 2012 IBM Corporation
- 8. IBM Connections “Next” © 2012 IBM Corporation
- 9. IBM Social Software “Next” Themes Social Platform Evolution Enhanced Communities for Business to Consumer Teams Support Exceptional Experiences Add new functions to communities to Creation and management of with new services and deeper meet team use cases for sharing compelling customer communities integration across the portfolio and collaboration ● Need to share and collaborate ● Need to build social customer ● Need to streamline work across a group of people communities to increase loyalty and revenue ● Need anytime, anywhere access ● Need to support different groups with different social and ● Need to understand what is ● Need to prioritize what's important working and gain insight from and avoid distractions collaboration requirements trends ● Need consistent, integrated ● Need to develop and manage shared documents across teams ● Need to support openness and collaboration experience choice Social Everywhere Deliver new or expanded value in the context of other applications 9 | © 2012 IBM Corporation
- 10. Social Platform Evolution Support Exceptional Experiences with new services & deeper cross portfolio integration ■ Integrate 3rd party content more easily via open standards ─ Content aggregator combines business apps with social collaboration – Post and retrieve information to/from the news feed aggregator using open standards. ─ Extensible UI for additional 3rd party integration via OpenSocial Gadgets ■ Take action on content directly from your Activity Stream without switching contexts ■ Consistent user experiences for navigating ─ Share and personalize Status Updates and Files using the share button ─ Repost interesting content from your network in one click Designs subject to change 10 | © 2012 IBM Corporation
- 11. Social Platform Evolution Microblogging Enhancements ■ Easily share files & images in your status updates and images can easily preview as thumbnails. ■ Provide feedback in status updates by using a single click to indicate 'Like'. See and find others in the organization who liked the entry. ■ Search across all status updates to leverage intellectual capital created in these micro conversations. ■ Follow conversations via hashtags. ■ Expanded Social Analytics, highlight top contributors on search terms and show tag cloud of status updates. Designs subject to change 11 | © 2012 IBM Corporation
- 12. Designs subject to change 12 | © 2012 IBM Corporation
- 13. Designs subject to change 13 | © 2012 IBM Corporation
- 14. Designs subject to change 14 | © 2012 IBM Corporation
- 15. Designs subject to change 15 | © 2012 IBM Corporation
- 16. Social Platform Evolution Administrator Leverage Metrics To Community Vitality ■ Reports / dashboard to monitor adoption and community vitality ─ Comprehensive set of metrics of all Connections services and page views ─ Targeted Users – Business Owner / IT Owner – Community Owner. ─ Supports extensibility – Flexible drill down and data slicing – Create custom reports or modify existing ones. Designs subject to change 16 | © 2012 IBM Corporation
- 17. Social Platform Evolution Metrics Overview Page Designs subject to change 17 | © 2012 IBM Corporation
- 18. Enhanced Communities for Teams New functions to meet team use cases for sharing and collaboration ■ New activity stream allows visitors to visualize what members are doing ■ Calendar provides a central place to plan and coordinate team events ─ Accessible from IBM Lotus Notes® & Microsoft Outlook® ─ Events appear in activity stream ─ Social commenting ■ Continue the conversation by Emailing into the Discussion Forum ■ Lock a file to prevent further editing while updates are being made & Upload and Download Multiple Files ■ Map directory group to communities and leverage existing groups (e.g. in Active Directory or Domino) to manage community membership Designs subject to change 18 | © 2012 IBM Corporation
- 19. Designs subject to change 19 | © 2012 IBM Corporation
- 20. Designs subject to change 20 | © 2012 IBM Corporation
- 21. Enhanced Communities for Teams Consolidated list of places and communities for sharing and collaboration ■ Single place to find all the places & communities where you participate ■ Unified location to easily view pending community invitations ■ Drop-down filter, new sorting options & search help collaboration happen faster | © 2012 IBM Corporation Designs subject to change
- 22. Business to Consumer Engage social customer communities to increase loyalty and revenue ■ Bridge internal/external collaboration to provide the correct answers in a timely manner ■ Monitor linked communities from a single place ■ Support targeted collaboration between suppliers, customers, and employees | © 2012 IBM Corporation
- 23. Designs subject to change | © 2012 IBM Corporation
- 24. | © 2012 IBM Corporation Designs subject to change
- 25. Business to Consumer Understand the needs of your consumers | © 2012 IBM Corporation Designs subject to change
- 26. Community Pages – Advanced Portal Integration ■ Social Business in Context ─ Benefits B2E, B2C, & B2B Exceptional Web Experience ─ Search Engine Optimization for improved external search ─ New Community support lets you more readily scope and place IBM Connections portlets in the right Portal and WCM context ─ A consistent tagging and rating experience between WebSphere Portal, Web Content Manager (WCM), and IBM Connections 26 | © 2012 IBM Corporation Designs subject to change
- 27. Social Everywhere Break down barriers by enabling collaboration anywhere/anytime ■ Native Features ─ Activity Stream ─ Location – Optional Check-In Feature ─ Photo Uploading to Blogs ─ Offline Support ─ Profiles Integrations ■ Micro-browser ─ Rich Text Editor support/solution ─ Community Calendar ─ Social Analytics ■ And more... | © 2012 IBM Corporation Designs subject to change
- 28. Social Everywhere Share Any File in the Context of your Work Right Click any File and Share! 28 | © 2012 IBM Corporation Designs subject to change
- 29. kudos @ kudos badg es .com Want a demo www.kudos badg es .com at Lotus phere? twitter @ kudos badg es
- 31. for IBM Connections ■ Combines Bunchball’s industry-leading Nitro gamification platform with IBM Connections to drive adoption, engagement, and utilization. ■ The first application – “Level Up” trains users on Connections functionality through the use of motivational techniques from games. | © 2012 IBM Corporation
- 32. for IBM Connections ■ Users are given 28 missions across 4 different levels. Goal- setting, leveling up, unlocks, badges, competition, and real-time feedback keep them engaged and progressing toward completion. ■ Users adopt and utilize the software, feel mastery, and directly experience the benefits of using Connections. Booth #813 connections @bunchball.com | © 2012 IBM Corporation
- 33. It's About... It’s about social and business transformation It’s about creating It’s about a culture for trusted innovation relationships It’s about creating a social business. http://www.ibm.com/socialcollaboration | © 2012 IBM Corporation
- 34. Summary ■ IBM Connections continues to grow and lead the market and receive accolades from analysts and customers ■ Connections Next introduces significant changes as part to evolve the social platform ■ Enhanced Communities provide a richer collaboration experience for teams ■ Focus on B2C to socialize and engage customers to provide an exceptional customer experience ■ IBM's Social Everywhere is a key strategy that accelerates time to value ■ Continued mobile enhancements to bring the social experience to the end-user | © 2012 IBM Corporation
- 35. IBM Connections Plug-ins for Microsoft Outlook ● View and interact with ─ IBM Connections Profiles and Activities ● Show the Connections Business Card for colleagues that send you email ● Add an email message to a Connections Activity as an email or as a to-do. ● Populate the TO, CC & BCC in an email, from Connections Profiles ● Use the Outlook Social Connector ─ To federate your social network contacts into Outlook – IBM Connections – Facebook® – LinkedIn® – Others ─ To view your contacts' IBM Connections recent contributions in Outlook | © 2012 IBM Corporation
- 36. IBM Connections and Microsoft Outlook Social Connector ■ Look up people data from IBM Connections Profiles ■ Access content available through activity feed ■ Automatically syncs Social Network directory data to Outlook Contacts 36 | © 2012 IBM Corporation
- 37. IBM Connections Activities integration with Windows Explorer ■ Upload files to Activities ─ Provide detailed descriptions and tags ─ Create new Activities as needed Fill out dialog - select activity and add tags Right click to access IBM Connections menu | © 2012 IBM Corporation
- 38. Windows Explorer extension for Files Personal Files ■ Share Any File in the Context of your Work ─ Reflect personal files web experience in Windows Explorer ─ Facilitate ease of sharing of any file on the desktop ■ Round trip editing available in context of Windows Explorer Planned for a future release Community Files and Media Gallery ■ Communities that have a files component can be added to the Windows Explorer view ■ “My Communities” are discovered by search and via a picker. ■ Public Communities are discovered by search with type ahead ■ Media Gallery files will be shown mixed in with the Community files view ─ Previews can be shown only for those media files that are in the media gallery ─ Will use the fact that a preview file is attached to the document to indicate that the file is in the media gallery. ■ Round trip editing available in context of Windows Explorer | © 2012 IBM Corporation Designs are for illustrative purposes only
- 39. Where To Get Additional Information IBM Social Business http://www.ibm.com/social IBM Connections http://www.ibm.com/lotus/connections IBM Connections Team Blog http://ibmsocialsoftware.com Social Business Community http://ibm.co/adoptsocial Solutions Catalog http://catalog.lotus.com | © 2012 IBM Corporation
- 40. Where To Get Additional Information ■ Whitepapers ─ Measuring the impact of Social Collaboration • http://bit.ly/cS2rgx ─ Total Economic Impact Study: IBM Social Collaboration • http://bit.ly/EconomicImpact ─ IDC™ Whitepaper – Becoming a Social Business – the IBM Story • http://bit.ly/TheIBMStory ■ Videos on YouTube™ ─ Connections 3.0.1 demo • http://bit.ly/Connections301Demo ─ Social Software has real business value • http://bit.ly/BizValueConnections | © 2012 IBM Corporation
- 41. Legal disclaimer © IBM Corporation 2012. All Rights Reserved. The information contained in this publication is provided for informational purposes only. While efforts were made to verify the completeness and accuracy of the information contained in this publication, it is provided AS IS without warranty of any kind, express or implied. In addition, this information is based on IBM’s current product plans and strategy, which are subject to change by IBM without notice. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, this publication or any other materials. Nothing contained in this publication is intended to, nor shall have the effect of, creating any warranties or representations from IBM or its suppliers or licensors, or altering the terms and conditions of the applicable license agreement governing the use of IBM software. References in this presentation to IBM products, programs, or services do not imply that they will be available in all countries in which IBM operates. Product release dates and/or capabilities referenced in this presentation may change at any time at IBM’s sole discretion based on market opportunities or other factors, and are not intended to be a commitment to future product or feature availability in any way. Nothing contained in these materials is intended to, nor shall have the effect of, stating or implying that any activities undertaken by you will result in any specific sales, revenue growth or other results. IBM, the IBM logo, Lotus, Lotus Notes, Notes, Domino, Quickr, Sametime, WebSphere, UC2, PartnerWorld and Lotusphere are trademarks of International Business Machines Corporation in the United States, other countries, or both. Unyte is a trademark of WebDialogs, Inc., in the United States, other countries, or both. Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both. All references to Greenwell or Renovations refer to a fictitious company and are used for illustration purposes only. 41 | © 2012 IBM Corporation