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[...] technique does not aim to a
                   purpose, does not open salvation
              scenarios, does not reveal the truth,
                                 technique ‘works’.
                                                             Umberto Galimberti




RETHINKING TECHNOLOGY EDGE
Web and mobile emergency networks to real-time information and geodata management

DI LOLLI - LANFRANCO - LOMBARDO - RAPISARDI
VVF TAS Torino | Università di Torino | NatRisk | Open Resilience

ValGeo 2011 Ispra 17/10/2011
Exercise
Missing Person
  Why   Managing crowdsourcing [citizens engagement] and
        collaborative mapping in real time within the framework of
        procedures applied by Fire Department and Civil Protection
  Where Protec, Lingotto Fiere, Turin July 2011
  Who Fire Department: TAS [Topography Applied to Relief] Turin &
        Aosta, Search & Rescue teams
        Centro Intercomunale di Protezione Civile Bassa Val di Cecina
        University of Turin
        Open Resilience Network
        Prisma Engineering
        Il Giornale della Protezione Civile [media observer]
        Conference Attendees
Nucleo VVF TAS Torino
The TAS mission


  Geodata sharing and collaboration between different bodies
  and institutions

  Real time geodata updating and sharing
Exercise > HOW                                                                 SHARED MAP
                                                                               Operating Room » VVF - UCL




                                                                               REPORTS VALIDATION
          Missing Person                                Operating Room         Operating Room


                                                                               CITIZENS AS SENSORS
        Attendees & Media                        UCL Unità di Comando Locale   geolocated alerts and reports
                                                                               from the population




                                                                               INFORMING THE PUBLIC
NETWORKS                              DATA FORMAT & PLATFORMS                  Real time information from
                                                                               Operating room
GSM/UMTS telecoms cellular            GIS data formats (shp, KML, wpt, GPX,
network                               PLT)
Lingotto Fiere internal Wi-Fi (plus   Platforms GIS or web-gis (OziExplorer,
an outdoor ad-hoc exercise            ArcPad, Google-maps, Ushahidi, Global
network)                              Mapper)
Fire Department WiMAX
Fire Department radio network
Prisma Engineering - LSUnet
Lessons
Learned
Civil Protection 2.0 «Community»


  Institutions           Communications          Volunteers




                                      Ma
                        ss
                      ne



                                      na
                   red




                                        gem
                    pa
                             RISKS




                                           ent
                 Pre




                             Relief




    Media                                         Citizens
Public/Citizens/VTCs
                       The WEB 2.0 is GEO




Emergencies Bodies
Overview


Networks

Data Formats

Map Sharing

Crowdreports & Validation
1 Crowdmapping Focus

    Geolocation                                    Mapping
 Several free tools allow the location of   The challenge in using social media as a
   people during an emergency. These        crisis map layer is that the data is huge,
  tools are normaly used to connect to      chaotic, free, and collectively good, but
    friends and for social networking.               individually unreliable.




   Foursquare type check-in, or even            To improve the social media data
     better, an automatic check-in            inclusion on crisis maps, we need to
 technology, could be included in many       focus on quality and relevance and on
              cell phones.                        social proactive commitment
2 Emergency Bodies Focus

    Geolocation                                  Mapping
                                            The challenge is collaboration and a
  The geolocation in relief operation is
                                            massive use of web/mobile solutions.
      perceived as a crucial need.
                                           Processes and procedures should take
 There is a lack of: common standards,
                                               advantage from web/mobile.
      common policies and skills.




  Training programme to improve the          Technology as enabler of a wider
   capability to manage geolocated          collaboration between the different
  information from different sources.         players. Interoperability of data.
     Define validation procedures.            Abilities to interact with data, see
                                                  patterns, take decisions.
A tech issue?
Web changes communications
                  http://www.flickr.com/photos/photodavid/
Testo




Web changes emergency
Testo




What about people?
The wealth of networks:
how social production
transforms markets and
freedom.
                  Yochai Benkler.




The post-Gutemberg
revolution is «The end of
institutionalised mediation
models».
                   Richard Stacy




                                    The Web 2.0 World
Web 2.0 Key Words

  #share
  #collaborate
  #communicate
  #cooperate
  #support
  #include - e.g. #diversity
«with advances in
technology, the gap between
professionals and amateurs
has narrowed, paving the
way for companies to take
advantage of the talent of the
public.»
               Darren Gilbert




                                 <p>The Crowd</p>
SWOT: Web 2.0 and Risks
                           Strength                              Weakness
                                                         «Web Divide»
                 Local Social Ties
Opportunities



                                                                 Common Approach
                            Global Social Networks       Crowdsourcing
                                                               Reliability & Validation
                   Tech Innovation
                                                      SKA & Organizational Change
                      Volunteers Commitment                   Resistence to Change
                                                        Low Budget
                                Web 2.0 Community
                                                                Free web 2.0 platforms

                Institutionalized information model         Low Web litteracy
                 Citizens driven information model                Past Dependencies
Threads




                                                            Low Collaboration
                Privacy and Security Issues
                                                                 Slow pace of change
                      Privacy and Security Issues

                  Cultural Approach                   Low Budget
                               Tech dependencies        Lack of Continuance
Richard Stacy | www.richardstacy.com
The assets of a post-Gutemberg world
                                       100% controlled by stakeholders/customers


                                                                                  Community

                                                             Conversation

                                                 Content




                                       100% controlled by you/institution/organization/....
Richard Stacy | www.richardstacy.com
The assets of a post-Gutemberg world
                                       100% controlled by stakeholders/customers


                                                                                  Community

                                                             Conversation

                                                 Content




                                       100% controlled by you/institution/organization/....
Focusing on
                Community




#preparedness
#resilience
Community Ecology
   from: relief & recovery
   to: «social & economic continuity»
   cc: resilience, preparedness
The Step Forward
              23
2.0 Data & Information

                      Communications

 geolocalization                                      crowdsourcing


                            ss


                                          Ma
                          ne



                                          na
                         d
                     are




                                           emg
                     ep

                                 Risk




                                               en
                   Pr




                                                  t
                                 Relief




tag & taxonomy                                         data format
Rethinking the Framework


 Institutions                            Volunteers
                Organizational Models
                Processes & Procedures
                   SKA & Job Roles




   Media                                  Citizens
Still a tech issue?
«We are stuck with technology when what we
       really want is just stuff that works.»
 Douglas Adams, The Salmon of Doubt (2002)




                              ELENA RAPISARDI
                              e.rapisardi@gmail.com

                          MASSIMO LANFRANCO
                          massimo.lanfranco@unito.it

                               ANDREA DI LOLLI
                             DAVIDE LOMBARDO
                                  tas.torino@vvf.to.it

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Valgeo2011 rethinking tech edge

  • 1. [...] technique does not aim to a purpose, does not open salvation scenarios, does not reveal the truth, technique ‘works’. Umberto Galimberti RETHINKING TECHNOLOGY EDGE Web and mobile emergency networks to real-time information and geodata management DI LOLLI - LANFRANCO - LOMBARDO - RAPISARDI VVF TAS Torino | Università di Torino | NatRisk | Open Resilience ValGeo 2011 Ispra 17/10/2011
  • 2. Exercise Missing Person Why Managing crowdsourcing [citizens engagement] and collaborative mapping in real time within the framework of procedures applied by Fire Department and Civil Protection Where Protec, Lingotto Fiere, Turin July 2011 Who Fire Department: TAS [Topography Applied to Relief] Turin & Aosta, Search & Rescue teams Centro Intercomunale di Protezione Civile Bassa Val di Cecina University of Turin Open Resilience Network Prisma Engineering Il Giornale della Protezione Civile [media observer] Conference Attendees
  • 3. Nucleo VVF TAS Torino The TAS mission Geodata sharing and collaboration between different bodies and institutions Real time geodata updating and sharing
  • 4. Exercise > HOW SHARED MAP Operating Room » VVF - UCL REPORTS VALIDATION Missing Person Operating Room Operating Room CITIZENS AS SENSORS Attendees & Media UCL Unità di Comando Locale geolocated alerts and reports from the population INFORMING THE PUBLIC NETWORKS DATA FORMAT & PLATFORMS Real time information from Operating room GSM/UMTS telecoms cellular GIS data formats (shp, KML, wpt, GPX, network PLT) Lingotto Fiere internal Wi-Fi (plus Platforms GIS or web-gis (OziExplorer, an outdoor ad-hoc exercise ArcPad, Google-maps, Ushahidi, Global network) Mapper) Fire Department WiMAX Fire Department radio network Prisma Engineering - LSUnet
  • 6. Civil Protection 2.0 «Community» Institutions Communications Volunteers Ma ss ne na red gem pa RISKS ent Pre Relief Media Citizens
  • 7. Public/Citizens/VTCs The WEB 2.0 is GEO Emergencies Bodies
  • 9. 1 Crowdmapping Focus Geolocation Mapping Several free tools allow the location of The challenge in using social media as a people during an emergency. These crisis map layer is that the data is huge, tools are normaly used to connect to chaotic, free, and collectively good, but friends and for social networking. individually unreliable. Foursquare type check-in, or even To improve the social media data better, an automatic check-in inclusion on crisis maps, we need to technology, could be included in many focus on quality and relevance and on cell phones. social proactive commitment
  • 10. 2 Emergency Bodies Focus Geolocation Mapping The challenge is collaboration and a The geolocation in relief operation is massive use of web/mobile solutions. perceived as a crucial need. Processes and procedures should take There is a lack of: common standards, advantage from web/mobile. common policies and skills. Training programme to improve the Technology as enabler of a wider capability to manage geolocated collaboration between the different information from different sources. players. Interoperability of data. Define validation procedures. Abilities to interact with data, see patterns, take decisions.
  • 12. Web changes communications http://www.flickr.com/photos/photodavid/
  • 15. The wealth of networks: how social production transforms markets and freedom. Yochai Benkler. The post-Gutemberg revolution is «The end of institutionalised mediation models». Richard Stacy The Web 2.0 World
  • 16. Web 2.0 Key Words #share #collaborate #communicate #cooperate #support #include - e.g. #diversity
  • 17. «with advances in technology, the gap between professionals and amateurs has narrowed, paving the way for companies to take advantage of the talent of the public.» Darren Gilbert <p>The Crowd</p>
  • 18. SWOT: Web 2.0 and Risks Strength Weakness «Web Divide» Local Social Ties Opportunities Common Approach Global Social Networks Crowdsourcing Reliability & Validation Tech Innovation SKA & Organizational Change Volunteers Commitment Resistence to Change Low Budget Web 2.0 Community Free web 2.0 platforms Institutionalized information model Low Web litteracy Citizens driven information model Past Dependencies Threads Low Collaboration Privacy and Security Issues Slow pace of change Privacy and Security Issues Cultural Approach Low Budget Tech dependencies Lack of Continuance
  • 19. Richard Stacy | www.richardstacy.com The assets of a post-Gutemberg world 100% controlled by stakeholders/customers Community Conversation Content 100% controlled by you/institution/organization/....
  • 20. Richard Stacy | www.richardstacy.com The assets of a post-Gutemberg world 100% controlled by stakeholders/customers Community Conversation Content 100% controlled by you/institution/organization/....
  • 21. Focusing on Community #preparedness #resilience
  • 22. Community Ecology from: relief & recovery to: «social & economic continuity» cc: resilience, preparedness
  • 24. 2.0 Data & Information Communications geolocalization crowdsourcing ss Ma ne na d are emg ep Risk en Pr t Relief tag & taxonomy data format
  • 25. Rethinking the Framework Institutions Volunteers Organizational Models Processes & Procedures SKA & Job Roles Media Citizens
  • 26. Still a tech issue?
  • 27. «We are stuck with technology when what we really want is just stuff that works.» Douglas Adams, The Salmon of Doubt (2002) ELENA RAPISARDI e.rapisardi@gmail.com MASSIMO LANFRANCO massimo.lanfranco@unito.it ANDREA DI LOLLI DAVIDE LOMBARDO tas.torino@vvf.to.it