This document discusses connecting WordPress with other business tools like ERP and CRM systems. It describes two case studies where WordPress was integrated with Salesforce and Exact Online to allow 9,000 users to access profiles, events and other data, reducing the need for full-time support staff. A second case discusses connecting three WooCommerce online stores to a single Exact Online instance for ordering, inventory and other functions. The document advocates for connecting different business tools to streamline processes, capitalize on shared data and reduce costs.