Venkateshwaran 2015
- 1. CONTINUED … V E N K A T E S H W A R A N D #14 “Anakha”, 5th Cross, P&T Colony , Horamavu Main Road Bangalore 560043 +91-9886751721 venkateshwaran_d1976@yahoo.co.in EXECUTIVE SUMMARY INTEGRITY | EXCELLENCE | LEADERSHIP A proactive, creative & innovative professional with over 13 years of experience in Human Resources including 9 yrs of Overall Payroll Processing, Training, People & Excellent Client Management. Highly motivated and goal-oriented effective leader, with demonstrated professionalism, and Proven track record of achieving and exceeding business targets across the career span. Exceptional talent for problem solving through reasoned thought Processes and the ability to handle multiple simultaneous tasks under high pressure. Skill and ability to lead in a fast-paced, operations environment with the ability to coordinate activities among various operating groups throughout the organization. Knowledgeable of Industry regulations & able to clearly communicate performance requirements and promote employee development. AREAS OF EXPERTISE Strategic Planning Service Delivery People Management Payroll Operations Management Escalation Management Knowledge Management HR Project Management Process Improvement Client &Vendor Relationship Management PROFESSIONAL EXPERIENCE TEAM LEASE STAFFING SOLUTIONS LIMITED (Feb 2008 – current ) UNIT MANAGER, PAYROLLOPERATIONS & TRAINING Responsible to plan, direct, monitor and control all aspects of Payroll Operations, maintaining adequate staff to meet operational requirements and ensuring highest standards are maintained in areas of Customer Service and Service Delivery. • Successfully Leading the HR Pay Roll Operations and Training team to deliver excellent client and stakeholder value • The training team is responsible to train new hires on Pay Rollprocesses and ensure they deliver to the company's standards • Operationsteam is Single handedly accountable for Delivery, Evaluating their Knowledge and ensuring excellent performance • In partnership with operationsto innovate and drive continuous improvements across the board. • Handling Escalations, Reporting and executive level summaries as and when required. • Strive for continuous improvement by innovating and raising the bar. • In scope are Major Clients summing up to more than 2300 associates ( IndianPayroll - Coromandel Fertilizers (Karnataka & AndhraPradesh, American Power Conversion Ltd. John Deere India Ltd. and etc.,) • Rolling out the New Joiners’ Offer Letters and Coordinate the processing of assigned off-cycle payrollsincluding receipt and processing of interface files, coordination of error validation activities among business owners and reconciliation of processed data.
- 2. VENKATESHWARAN D • Run and validate assigned payroll queries to ensure payroll data is accurate prior to payroll processing. • Monitor payroll cycle statistics to determine process improvements. • Participate in pay cycle meetings to identify issues and provide solutions. • Statutory filled applications receivable and processing for ESIC code and ID card with the regulatory team coordination • Compensation and Benefit Process as per clients’ HR policies • Attendance input receivable from clients and Validating data • Feeding Inputs into Team Lease ownsoftware system and validating output with received input data • Exit process if any – Exit Interview and Full and Final Settlement process • Rolling out Relieving and Experience Letters for associates. • Reimbursement processed and released as per Clients HR policies. • MIS sharing with clientsand Team Lease Management Team to report successand define actions. ACHIEVEMENTS: Built a World Class Payroll Team, ensuring maximum client satisfaction across ~2500 Client IDs An Integral part of handling critical issues from high priority clients and ensure closure without impact to the business Designed and Implemented new QA Processes to bring down client escalations to a minimum. Developed a comprehensive manual tool for forecasting and staffing on historic volume trends similar to Erlang C model to ensure we have the right people at the right time. This ensured maximum staff utilization and Occupancy. Effective people management to ensure high quality of delivery and minimum attrition Adecco Flexione / ePeople HR Solutions Ltd. ( 2005 - 2008) TEAM LEADER& ASSOCIATE Coordinate processing of assigned off-cycle payrolls including receipt and processing of interface files, coordination of error validation activities among business owners and reconciliation of processed data. Run and validate assigned payroll queries to ensure payroll data is accurate prior to payroll processing. Monitor payroll cycle statistics to determine process improvements. Participate in pay cycle meetings to identify issues and provide solutions. Handling Employees Helpdesk queries which is related to Payroll processed and Income Tax Calculations for one of our Major Clients HSBC. Obtaining ESIC Codes and Sub-codes for our Clients from the ESIC Dept. Filing Half Yearly ESIC Returns and obtaining the ESIC code for Associates whose salary is less than 10000/-. Paying Professional Tax (Karnataka) Challans to prescribed Bank and filing the Monthly Returns on or before 20th of Every Month to the PT Dept. Advising Employees on Tax Savings and Benefits. EDUCATION MASTER OF COMMERCE D.G. Vaishnav College Arumbakkam, Chennai