VMware aims to enable IT as a service through cloud computing by simplifying complexity, lowering costs, and increasing business agility. The company provides virtualization solutions that optimize resource utilization and automation to reduce capital and operational costs by 50-60% and 25% respectively, while shifting 33% of human energy from routine tasks to higher value work. VMware's solutions also allow flexible, on-demand provisioning for greater business responsiveness. The company follows a pragmatic, multi-phase approach to help customers transform IT operations and deliver IT as an automated service.