Voicenet Solutions Applications
- 1. Voicenet Solutions Applications Hosted IP Telephony Feature Rich Applications
- 2. Hosted IP Telephony User License Application Name Hosted VoIP Seat. Description Industry leading feature rich business grade telephony user application. Features & Benefits Full range of business grade features, remote working, online and remote phone management, directory features. 03/03/11 www.voicenet-solutions.com
- 3. Browser based Personal Phone Manager Application Name Personal Phone Manager (PPM) Description Online phone management application that provides browser based access and management capabilities to individual phone settings Features & Benefits Online browser application, unique login for each number / user, remote working, business mobility 03/03/11 www.voicenet-solutions.com
- 4. VNiMobile - Fixed Mobile Convergence Application Name VNiMobile Description Fixed Mobile Convergence application that integrates your mobile phone usage with the business features and functionality of your solution Features & Benefits Single bills, reduced call costs, enhanced employee connectivity 03/03/11 www.voicenet-solutions.com
- 5. Hosted Call Recording Application Name Hosted Call Recording Description FSA compliant hosted call recording application that records all calls made from assigned numbers. A secure online interface is provided to view, manage and download recorded audio files Features & Benefits Always-on inbound and outbound call recording with secure remote management access. 03/03/11 www.voicenet-solutions.com
- 6. Hosted Call Reporting Application Name Hosted Call Reporting Description Advanced call administration tool providing detailed reporting data on allocated numbers call activities Features & Benefits Always-on online web interface access providing instant access to call intelligence, aiding financial planning and business management. 03/03/11 www.voicenet-solutions.com
- 7. Console Assistant Application Name Console Assistant Description Console Assistant is an application that is used to manage incoming calls to a main telephone number at a particular site Features & Benefits Console Assistant application allows for central call control of the hosted solution across sites regardless of geographies 03/03/11 www.voicenet-solutions.com
- 8. VNcontact – Hosted Contact Centre Application Name VNcontact Description VNcontact is a multi-faceted, flexible and cost-effective Contact solution for small and medium businesses and is ideal for any business that needs to quickly respond to and successfully manage customer enquiries. Features & Benefits Responds to customers effectively and handles enquiries through email, chat and phone calls with all quality assurance, flexibility and scalability of Voicenet Solutions hosted IP telephony solution. 03/03/11 www.voicenet-solutions.com
- 9. VNiStream – QoS Broadband Application Name VNiStream Description VNiStream is a revolutionary broadband service designed specifically for the delivery of high quality voice data on an IP Telephony service. Features & Benefits Provides assurances on the amount of voice channels per broadband connection and comes with Enhanced Care which gives priority resolution time. 03/03/11 www.voicenet-solutions.com
- 10. VNiClass – Corporate QoS Broadband Application Name VNiClass Description VNiClass is a corporate bespoke grade connectivity product designed to meet the quality and stability requirements of medium to larger businesses. Features & Benefits VNiClass products can deliver MPLS traffic separation, which ensures the VPN is secure and your data remains confidential. 03/03/11 www.voicenet-solutions.com
- 11. www.voicenet-solutions.com Hosted IP Telephony Feature Rich Applications