Walter Shewhart was an American physicist, engineer, and statistician who made significant contributions to quality management and process control. He developed control charts and the Plan-Do-Check-Act (PDCA) cycle while working at Bell Labs in the 1920s. Control charts allow processes to be monitored for unusual variations, while the PDCA cycle provides a framework for continuous improvement. Shewhart emphasized reducing process variation to improve quality and introduced the concepts of common and special cause variation. His statistical methods formed the basis for modern quality control techniques like Statistical Process Control (SPC) and the Six Sigma methodology.