Web 2.0 refers to new ways of using World Wide Web technology and web design to facilitate information sharing and collaboration among users. It involves websites that aggregate and repackage user-generated content, with the site owner providing the framework and users providing most of the content. Key Web 2.0 tools include blogs, wikis, social networking, video/audio podcasting, and search engine optimization. Web 2.0 is growing rapidly and will significantly impact all aspects of business strategy, as it affects every form of communication and is unstoppable.