Web Ex - How To & More
- 2. Today’s TopicsWebEx SchedulingWebEx Start MeetingConference Calling OptionsBlackberries Connection Tips
- 4. Outlook Public Folder Calendar for WebExCheck the Public Folder Calendar to make sure there is not two other meetings at your desired timeIf not, add your meeting hereWe only have two available conference rooms
- 7. Schedule Your MeetingMake sure your timeslot is available
- 8. Schedule Your Meeting (cont.)Click on Schedule a Meeting under Host a Meeting on the left side of your screen.
- 9. Fill in the blanksMeeting TopicPasswordThe password must have at least 8 characters, 1 number and one mixed caseDate & TimeDurationAttendees your email address here
- 10. ConfirmationOnce your meeting has been scheduled you will see this screen where you can edit or add to your calendar:
- 11. Confirmation (cont.)You will receive a confirmation email that you should edit and forward to your attendees
- 14. Start MeetingClick on Start
- 15. Audio ConferenceChoose “I will call in” option under Use Phone
- 16. Audio ConferenceCall in to the meeting International caller will chose “All global call-in numbers” link to find there toll-free call-in numberEnter the access codeEnter your Attendee ID: It is important that you enter this ID. This links your phone to your internet login. If you don’t and mute all your account get muted also.Once you call-in this box will disappear and your meeting will start.
- 17. Assign roles to other users & Mute CallersRight click on user and choose the role Presenter – runs presentationHost – controls meeting optionsMuting by right clicking on user and choosing:mute, unmute, mute all or unmute all
- 18. Sharing DesktopShare Desktop by clicking on share my desktopshares all programs including your email (closeOutlook when sharing desktop to prevent attendeesfrom seeing your message pops)
- 19. Sharing Option for Programs onlyYou can choose to share specific programs by clicking on the arrow next to Share My Desktop or click on the Share option on the menu
- 20. Mute or Unmute AllClick on Participant and choose Mute or Unmute All
- 21. Lost Audio ConferenceClick on the Audio option and the call-in option will appear
- 22. Record MeetingClick on the Meeting and Start Recording option on the menu
- 24. Who is speakingWhen Desktop or application is being shared you will see this popup:During startup and closing you will see the speaker displayed at the top of the screen:
- 25. End MeetingClick on End Meeting or Close window
- 26. Teleconferencing
- 27. IDTDial the phone number: 866-CONFER8/866-266-3378 (toll-free)1-718-732-6924 (toll)International Dial-In Number – go to http://www.idtconnect.net/rates.asp to get the most current numberEnter the Conference ID (i.e. 513-999-0299)
- 28. IDT (cont.)Participant Enter participant passcode Record name Enter conference room (music hold if moderator required and host not present). Host Enter administrator (host) passcodeThe host has the option to enter the conference room by pressing “1”or configuring the conference room using the administrator (host) menu below.
- 29. IDT (cont.)Known Issues:Intermittent sound quality issues Not compatible with some international mobile phone or landline providers (test prior to call) AdvantagesLowest cost per minute ratesAll trials and departments have unique conference IDs
- 30. PGi (Premier Global Services)Dial the phone number: 866-244-8528 (toll-free)1-719-547-0816 (toll)International Dial-In Number – go to https://mtginfo.pgi.com/callmanagement.asp?bwebid=9820041&cid=da6ce6bed7ea5a14d775fcec4d49&confid=da6ee6bdd7eb5a16d77afce84d41&brandid=1 to get the most current number
- 31. PGi (Premier Global Services) cont.Participant Enter participant passcode (see IT for this number)Record name Enter conference room (music hold if moderator required and host not present).Host Enter administrator passcode (see IT for this number)Record name Enter conference room
- 32. PGi (Premier Global Services) cont.Known Issues:NoneAdvantages & DisadvantagesCost less than AT&T, but more than IDT
- 33. AT&TDial the phone number: 877-384-2311 (toll-free)1-480-629-1629 (toll)International Dial-In Number see IT for call-in numbers
- 34. AT&T (cont.)Participant Enter participant passcode (see IT for this number)Record name Enter conference room (music hold if moderator required and host not present).Host Enter administrator passcode (see IT for this number)Enter the Docket NumberRecord name Enter conference room
- 35. AT&T (cont.)Known Issues:Not compatible with some international mobile phone or landline providers (test prior to call)AdvantagesHigher quality and less call-in issues than that IDT
- 36. Blackberry
- 37. BlackberryNo Emails or CallsIf signal is turned “OFF” in the top right cornerGo to Menu then Manage ConnectionsMake sure Mobile Network is checkedThere is no need to save just press the end call button3G is on but still no email or callsRemove and replace batteryDial *228 from the phone screen from your home city (i.e. Cincinnati, Philadelphia)
- 38. Blackberry (cont.)ContactsNot showing upMake sure the contacts are in your personal contacts in OutlookIf they are contact IT for further assistanceGlobal phone numbers or email address are workingRe-download contacts from Public Folders
- 39. Blackberry (cont.)Delay in receiving emailsMake sure 3G is displayed in the top right corner of your phone, if not see how to turn of signal in the previous slidesRemove and replace batteryDial *228 from the phone screen from your home city (i.e. Cincinnati, Philadelphia)Contact IT
- 40. Questions