This document summarizes a webinar on data privacy presented by Bob Siegel of Privacy Ref, Inc. and Olga Kurts of DocEx, Inc. hosted by AIIM. The webinar addressed how 53% of data breaches are caused by human error and system glitches due to negligence, bad practices, access control issues, and non-compliance. It discussed how to build an effective privacy program through policy, compliance, training, and operational privacy processes. It also provided recommendations on how organizations can address contributing factors like negligence, bad practices, access control issues, and non-compliance through approaches like effective policies, awareness programs, access reviews, and a centralized compliance program.
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