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Dreamforce 2010:Website OptimizationTipsMike VolpeVP Marketing at HubSpotTwitter.com / mvolpemvolpe@hubspot.com
Website Optimization Tips - Dreamforce 2010 - Salesforce.com
Don’t make me do marketing!Just up our AdWords limit...
Website Optimization Tips - Dreamforce 2010 - Salesforce.com
Website Optimization Tips - Dreamforce 2010 - Salesforce.com
Website Optimization Tips - Dreamforce 2010 - Salesforce.com
Website Tips Based on Real DataLessons from 3,074,020 websiteswww.WebsiteGrader.com
Tip #1:Buyer Persona Drives Content
Title: “Director/VP of Marketing”Company has 50-500 employeesExpert at “outbound marketing”, 15+ years experienceWorries about “brand presence” (colors, logo, fonts)Website built for $25K with firm, uses Salesforce.comUses the web for:Photo sharing of kids with friends (Shutterfly, NOT Flickr)Email (Outlook for work, web based for home)Research / news (web, email subscriptions, NOT RSS)LinkedIn (~100 connections, a couple groups), Facebook (personal only)Personal:42 years old, married, 2 kids (10 and 6)A little scared of “technology”Enjoys travel, drives an SUV, likes her iPod Nano (300 songs)Worried kids are meeting bad people on MySpace and in chat roomsWears “appropriate business casual” from Banana Republic and Ann TaylorHubSpot:Wants to learn “inbound marketing”, needs easy to use tools, need integrated tools, needs reports to show CEO, wants life to be easier, doesn’t like to tinkerMeet “Marketing Mary”
Have You Met Your Personas?Kadientphoto by: David Meerman Scott
Tips for Buyer PersonasUse data, but don’t be a slave to itGet personal and specificThe perfect is the enemy of the goodSocialize it company wide
Tip #2:Publish,Don’tAdvertise
Publish vs. AdvertisePeople ignore ads.0.2% Click Through RateBe the content, not theads around the content.
Publish EverythingBlogPodcastVideosPhotosPresentationseBooksNews Releases
Blogging Attracts More Visitors
79% morefollowers for companiesthat also have a blogSource: Data from over 2,000 businesses - http://bit.ly/a6SrWh
Tips for Publishing (Blogging)Title should be keyword richImage in every articleUse both email and RSS subscriptionCTA in every article
Tips for Publishing (Blogging)Want more comments?Ask a questionBe controversialLeave part of the issue untouchedNeed article ideas?Check email sent itemsCustomer service inquiriesFAQs salespeople receiveAsk your readers
Tips for Publishing (Blogging)Engage the whole companyContests and public praiseSupport from executivesBuild into employee goalsGet everyone addicted
Tip #3:Make Google Happy
SEO from 2000 to 2011Ranking Algorithm:f(n): Context + Authority
Keyword Selection“Cosmetic Dentist”vs “Prosthodontist”https://adwords.google.com/select/KeywordToolExternal
On-Page SEO Essentials Page Title
 Clean URL
 Headers & Content
 DescriptionAttractive to Humans and Crawlerswww.seo-browser.com
Authority is Determined by Links
97% more links(for better rankings)for companiesthat have a blogSource: Data from over 1,500 small businesses - http://hub.tm/BlogROI
A Few Links Go a Long Way85% of web pages have less than 7 inbound linksSource: SEOMoz.org
Where is Search Going?
Coming to SEO: Likes = Links=         =
Tips for SEOUse keywords and language your buyer persona usesFocus on great content more than technical tweaksTrain all content creators on SEO
Advice for the road ahead…
Stop thinking like amarketer or advertiser.
Start thinking like apublisher and socializer.

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Website Optimization Tips - Dreamforce 2010 - Salesforce.com

Editor's Notes

  • #3: Google AdWords and other paid advertising is a drug for marketers. It is expensive, makes you feel good, but then the feeling goes away and you need to pay again to feel good (get more leads).
  • #4: This leads to LMS – Lazy Marketing Syndrome, where you don’t focus on building long term assets for your company and instead just keep raising the limit on your credit card.
  • #5: Renting leads from other people (buying advertising) is not a long term strategy for lead generation. Renting is OK for experiments, and for transitions, and for testing. But it should not be the centerpiece of your long term strategy.
  • #6: Instead, think about building a long term asset, just like the machinery in a factory. Build tools that will attract leads at a low cost while you sleep, and without additional cost per lead.
  • #7: Examples of outbound marketing, or rented marketing are all different forms of advertising that do not help you build an asset that your company owns and controls. Inbound marketing helps you build assets that attract leads to your company at a low cost over time.