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Week 13 
Problem solving 
and 
Transfer of learning
Problem solving 
• It involves finding an appropriate way to 
attain a goal 
• For example, writing an assignment for 
Educational Psychology class (a task) that 
requires students to find ways (solutions) to 
complete the assignment 
– Ways could be; 1) Find references, 2) Divide 
task into subtasks for each group members 
etc.
Steps in Problem Solving 
1. Find and frame problems 
2. Develop good problem-solving strategies 
3. Evaluate solutions 
4. Rethink and redefine problems and 
solutions over time
1) Find and frame problems 
• Recognize or identify problem (s) 
• Explore and refine problem (s)
2) Develop good problem-solving 
strategies 
• Strategies relate to using specific approach to 
solve problem (s) 
• Some of the strategies: 
– Subgoaling 
– Algorithms 
– Heuristics 
• Mean-end analysis (Difference reduction)
• Subgoaling 
– Involves setting intermediate goals to help individuals to reach 
final goal or solution 
– For example, you goal is to get the highest mark in 
educational psychology class. Subgoals are to get the 
highest mark in mid term, assignments etc. 
• Algorithms 
– Strategies that guarantee a solution to a problem. Such as 
using formulas, following instructions etc. 
• Heuristics 
– end analysis or called as difference reduction 
• Identifies problems 
• Assess current situation 
• Evaluates what need to be done
3) Evaluate solutions 
• Have a clear criterion in mind for the 
effectiveness of solution 
• For example, it is good to know how your 
lecturer evaluate your assignment in terms of 
the criterion or things he or she emphasizes 
in marking your assignment
4) Rethink and redefine problems 
• It involves continuous rethinking and 
redefining problems and solutions over time 
• For example, if you get a good mark based 
on using certain strategies, will you use the 
same strategies for other subjects too?
Obstacles to solving problems 
Fixation 
• It involves using a prior strategy and 
failing to look at a problem from a new 
perspective 
• Types of fixation: 
– Functional fixedness 
– Mental set
• Functional fixedness 
– A type of fixation in which an individual fails to 
solve a problem because he or she views the 
elements involved solely in terms of their 
usual functions 
– For example, to hammer a thumb tack, Ali 
tries to find a hammer (a specific tool). If he 
does not able to find one, he will try later on.
• Mental set 
– A type of fixation in which an individual tries to 
solve a problem in a particular way that has 
worked in the past 
– For example, a teacher keep on using OHP 
slides instead of power point slides to teach 
even though he is provided with a lap top
Lack of motivation & 
persistence 
• Students should be internally motivated and 
persist at finding a solution 
• Great problem-solving abilities do not matter 
much if students are not motivated to use 
them (Pintrich, 2000)
Inadequate emotional control 
• Emotion can restrict or facilitate problem-solving 
(Santrock, 2006) 
• Good problem solvers are often able to 
control their emotions and concentrate on a 
solution to a problem (Baron & Harackiewics, 
2001)
Suggestions for teachers 
• Give students opportunities to solve real-life 
problems 
• Monitor students’ effective and ineffective problem-solving 
strategies 
• Involve parents in children’s problem solving 
• Use technology effectively
Transfer of learning 
• Transfer occurs when a person applies 
previous experience and knowledge to 
learning or problem solving in a new situation 
(Gentile, 2000) 
• In short, it relates to making connection 
between what you learn in school and how it 
applies beyond school
Transfer 
Situational Effort 
Near Far Low-road High-road
Near transfer 
• It occurs when the situations are similar 
• For example, a math teacher instructs 
students in how to prove a trigonometric 
formula, and then gives the students a 
problem to be solved using the same formula
Far transfer 
• It occurs when the application situation is 
different from the one in which the actual 
learning took place 
• For example, a student applies what he has 
learned in trigonometry class while doing a 
practicum in an architect’s firm
Low-road 
• It occurs when previous learning 
automatically, often unconsciously transfers 
to another situation 
• For example, when a competent reader 
encounters new sentences in their native 
language, they read them automatically
High-road 
• It occurs when individuals consciously establish 
connections between what they have learned in a 
previous situation and the new situation 
• For example, you have learned about classical 
conditioning in class. When you want to condition a 
desirable behavior on your students, you follow the 
steps involve in classical conditioning to shape the 
behavior
Division of high-road transfer 
• Forward-reaching transfer 
– It occurs when students think about how they can 
apply what they have learned in a new situation 
• Backward-reaching transfer 
– It occurs when students look back to a previous 
situation for information that will help them to solve 
problem in a new contact

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Week 13 Problem Solving

  • 1. Week 13 Problem solving and Transfer of learning
  • 2. Problem solving • It involves finding an appropriate way to attain a goal • For example, writing an assignment for Educational Psychology class (a task) that requires students to find ways (solutions) to complete the assignment – Ways could be; 1) Find references, 2) Divide task into subtasks for each group members etc.
  • 3. Steps in Problem Solving 1. Find and frame problems 2. Develop good problem-solving strategies 3. Evaluate solutions 4. Rethink and redefine problems and solutions over time
  • 4. 1) Find and frame problems • Recognize or identify problem (s) • Explore and refine problem (s)
  • 5. 2) Develop good problem-solving strategies • Strategies relate to using specific approach to solve problem (s) • Some of the strategies: – Subgoaling – Algorithms – Heuristics • Mean-end analysis (Difference reduction)
  • 6. • Subgoaling – Involves setting intermediate goals to help individuals to reach final goal or solution – For example, you goal is to get the highest mark in educational psychology class. Subgoals are to get the highest mark in mid term, assignments etc. • Algorithms – Strategies that guarantee a solution to a problem. Such as using formulas, following instructions etc. • Heuristics – end analysis or called as difference reduction • Identifies problems • Assess current situation • Evaluates what need to be done
  • 7. 3) Evaluate solutions • Have a clear criterion in mind for the effectiveness of solution • For example, it is good to know how your lecturer evaluate your assignment in terms of the criterion or things he or she emphasizes in marking your assignment
  • 8. 4) Rethink and redefine problems • It involves continuous rethinking and redefining problems and solutions over time • For example, if you get a good mark based on using certain strategies, will you use the same strategies for other subjects too?
  • 9. Obstacles to solving problems Fixation • It involves using a prior strategy and failing to look at a problem from a new perspective • Types of fixation: – Functional fixedness – Mental set
  • 10. • Functional fixedness – A type of fixation in which an individual fails to solve a problem because he or she views the elements involved solely in terms of their usual functions – For example, to hammer a thumb tack, Ali tries to find a hammer (a specific tool). If he does not able to find one, he will try later on.
  • 11. • Mental set – A type of fixation in which an individual tries to solve a problem in a particular way that has worked in the past – For example, a teacher keep on using OHP slides instead of power point slides to teach even though he is provided with a lap top
  • 12. Lack of motivation & persistence • Students should be internally motivated and persist at finding a solution • Great problem-solving abilities do not matter much if students are not motivated to use them (Pintrich, 2000)
  • 13. Inadequate emotional control • Emotion can restrict or facilitate problem-solving (Santrock, 2006) • Good problem solvers are often able to control their emotions and concentrate on a solution to a problem (Baron & Harackiewics, 2001)
  • 14. Suggestions for teachers • Give students opportunities to solve real-life problems • Monitor students’ effective and ineffective problem-solving strategies • Involve parents in children’s problem solving • Use technology effectively
  • 15. Transfer of learning • Transfer occurs when a person applies previous experience and knowledge to learning or problem solving in a new situation (Gentile, 2000) • In short, it relates to making connection between what you learn in school and how it applies beyond school
  • 16. Transfer Situational Effort Near Far Low-road High-road
  • 17. Near transfer • It occurs when the situations are similar • For example, a math teacher instructs students in how to prove a trigonometric formula, and then gives the students a problem to be solved using the same formula
  • 18. Far transfer • It occurs when the application situation is different from the one in which the actual learning took place • For example, a student applies what he has learned in trigonometry class while doing a practicum in an architect’s firm
  • 19. Low-road • It occurs when previous learning automatically, often unconsciously transfers to another situation • For example, when a competent reader encounters new sentences in their native language, they read them automatically
  • 20. High-road • It occurs when individuals consciously establish connections between what they have learned in a previous situation and the new situation • For example, you have learned about classical conditioning in class. When you want to condition a desirable behavior on your students, you follow the steps involve in classical conditioning to shape the behavior
  • 21. Division of high-road transfer • Forward-reaching transfer – It occurs when students think about how they can apply what they have learned in a new situation • Backward-reaching transfer – It occurs when students look back to a previous situation for information that will help them to solve problem in a new contact