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By Jeri Quinn, Driving Improved Results 4/5/2017
EVALUATING MY
OPTIONS FOR
REVENUE GROWTH
2Proprietary and Confidential, ITAC
INTRO
JERI QUINN
•	 Serial Entrepreneur
•	 Currently a business/executive coach/consultant
with a practice based in neuroscience
•	 President of Driving Improved Results
•	 Co-Founder of the Business Divorce Institute
•	 Author of the Customer Loyalty Playbook, 12
Game Strategies to Drive Improved Results in Your
Business
•	 Facilitator of entrepreneurial programs for the city
of New York
3Proprietary and Confidential, ITAC
SECTION 1:
PRODUCT OR SERVICE /
MARKET MATRIX
3
4Proprietary and Confidential, ITAC
SECTION 1: PRODUCT OR SERVICE/MARKET MATRIX
Products / Services
Existing New
Markets
New A B
Existing C D
5Proprietary and Confidential, ITAC
EXISTING PRODUCTS/SERVICES TO EXISTING MARKETS
C
6Proprietary and Confidential, ITAC
EXISTING PRODUCTS/SERVICES TO NEW MARKETS
A
7Proprietary and Confidential, ITAC
NEW PRODUCTS/SERVICES TO EXISTING MARKETS
D
8Proprietary and Confidential, ITAC
NEW PRODUCTS/SERVICES TO NEW MARKETS
TINY HOME BUILDERS
B
9Proprietary and Confidential, ITAC
SECTION 2:
CUSTOMER EXPERIENCE
9
10Proprietary and Confidential, ITAC
SECTION 2: CUSTOMER EXPERIENCE
11Proprietary and Confidential, ITAC
CREATING A DELIGHTFUL CUSTOMER EXPERIENCE
Strategic Planning &
Strategic Alliances
Sales Marketing
The work of the business
Admin
12Proprietary and Confidential, ITAC
SECTION 3:
CREATING ALLIANCES
12
13Proprietary and Confidential, ITAC
SECTION 3: CREATING ALLIANCES
•	 Who is Your Target Market?
•	 Who else addresses the same target market?
•	 These are your Strategic Alliance Partners
14Proprietary and Confidential, ITAC
SECTION 3: CREATING ALLIANCES
•	 What are the qualities of a good candidate?
•	 Who don’t you want as an alliance partner?
•	 What could your alliance look like?
15Proprietary and Confidential, ITAC
SECTION 3: CREATING ALLIANCES
•	 Starbucks and Barnes & Noble
•	 Apple with Sony, Motorola, AT&T
•	 Lilly partners with the Belgium-based company
Galapagos to develop treatments for osteoporosis
•	 Snapchat & Square’s Snapcash
16Proprietary and Confidential, ITAC
SECTION 4:
WHAT IS A BLUE
OCEAN STRATEGY?
16
17Proprietary and Confidential, ITAC
SECTION 4: WHAT IS A BLUE OCEAN STRATEGY?
•	 Cirque de Soleil
•	 Barnes & Nobles
•	 Starbucks
•	 Yellow Tail Wine
18Proprietary and Confidential, ITAC
HOW CAN YOU BE A DISRUPTER AND MAKE YOUR COMPETITION IRRELEVANT?
•	 Value your customer wants
•	 Value your customer doesn’t want
•	 Mixing two things taking the best aspects of each
•	 Do your research
19Proprietary and Confidential, ITAC
SECTION 5:
SALES DISTRIBUTION
INCLUDING FRANCHISING
AND LICENSING
19
20Proprietary and Confidential, ITAC
SECTION 5: SALES DISTRIBUTION INCLUDING FRANCHISING
AND LICENSING
•	 Franchising
•	 Licensing
•	 Sales Distribution
21Proprietary and Confidential, ITAC
MAKING CHOICES
•	 Short term things to try?
•	 Long Term strategy?
•	 What did you see work in a different industry?
•	 When will you start?
22Proprietary and Confidential, ITAC
OUR NEXT SPEAKERS
Paul Storch (Summit Appliance)Paula Rimer (Crepini)

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