What capabilities alliance gamification software has
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There are different motivators for kids and workers. Kids are motivated by recreation like games on mobile phones rather than traditional work. The secret is providing a motive or purpose for action that works for all ages. Gamification techniques from recreation can motivate behavior at work by appealing to autonomy, mastery, purpose, and feedback in a way money cannot. An effective gamification strategy requires understanding the problem, users, desired behaviors, metrics, and goals.
What capabilities alliance gamification software has
- 1. Alliance Infotech Pvt. Ltd
- 2. "Kids won't work & don't have same work ethic as we do." Working harder while playing like in malls or mobile games than while working.
- 3. There is nothing wrong with kids today. The secret to motivation is providing a motive for action , and it works for all ages.
- 5. There are different motivators that are found in recreation but they are not often part of traditional work place.
- 6. The motivation of recreation drives behaviour that we can't pay people to do.
- 7. You can't get better future results unless you are willing to change current behaviour.
- 8. B E H AV I O U R C H A N G E M E T H O D O L O G Y. BehaviourMotivation Big data Volume. Velocity Variety. Autonomy Mastery Purpose Progress Outsmart. Social Acceptability Recreation Frequency of feedback. Goal setting. Indv. Benchmarki ng.
- 10. As you saw above, if reports are thermometer our Gamification for call centre is your thermostat.
- 11. "One size fits all" is not always right in the space of gamification. Difference in people,management & process requires different approach.
- 12. 5 steps to define gamification strategy. Identify the problem. ( what is the business outcome we want). Who are our users? (Audience). What do we want them to do? ( desired behaviour). How will you measure? (KPI). What is the goal? (Mission statement).
- 13. What does your call. Center gamification looks like?
- 14. After we talk to you, we will be able to share a prototype on those lines.