The document defines emotional intelligence quotient (EQ) as the ability to perceive, understand, and manage one's own emotions and the emotions of others. It discusses that EQ comes from three types of thinking - intrinsic, extrinsic, and systemic. The document also outlines the four areas of EQ: self awareness, social awareness, self management, and relationship management. It provides a 10 question EQ test to help assess one's EQ.