What To Do When Watson Fails
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The document discusses some challenges with IBM's Watson project. It notes that Watson missed deadlines and did not deliver as expected. Customers spent money on Watson but have not deployed it for any real uses. The document then provides tips that could indicate a failing Watson implementation, such as long timelines before seeing value and high consulting fees. It argues an alternative integrated cognitive platform may provide faster time to value at a lower cost than Watson.
What To Do When Watson Fails
- 1. ©2017 Attivio | Proprietary and Confidential The (Watson) project was apparently seen as one that missed deadlines and didn’t deliver. FORBES.COM, FEB 2017
- 2. ©2017 Attivio | Proprietary and Confidential Customers who have spent serious money on Watson generally haven’t yet deployed it for any production purpose.* *Most of that money, by the way, went for IBM consulting services. ROBERT CRINGELY, SEPTEMBER 2016
- 3. ©2017 Attivio | Proprietary and Confidential Don’t be embarrassed by your failures, learn from them and start again. SIR RICHARD BRANSON
- 4. ©2017 Attivio | Proprietary and Confidential There is a better way for everything. THOMAS EDISON
- 5. ©2017 Attivio | Proprietary and Confidential 5 Top 10 Signs your Watson Implementation is Failing
- 6. ©2017 Attivio | Proprietary and Confidential The solution sale price is deeply discounted and is offered as a draw down against existing services balance You’ve been asked to pay for a software evaluation before you even get started Your evaluation is scheduled to last 3-6 months before you are to see any value Total ROI is not projected until year 2 or 3 You need to onboard 5-10 engineers for system setup and “configuration”
- 7. ©2017 Attivio | Proprietary and Confidential You need to sit down for a lengthy interview process with business and technical stakeholders to help train the system Security considerations have been scoped out of the evaluation You’re 2 months into the evaluation and you only see a handful of data sources available in a rudimentary UI The evaluation time period is about to run out and yet only 5- 10% of the use cases have been delivered Your gut tells you there’s absolutely no possible way the solution is going to be self- financing within your natural lifetime
- 8. ©2017 Attivio | Proprietary and Confidential ROI 1 DAY 1 WEEK 1 MONTH 3 MONTHS 6 MONTHS 9 MONTHS 1 YEAR Platform Installed Data Ingested & Initial UI Delivery Process Go Live! User Adoption & Feature Enhancements Begin Second Project Purchase IN PRODUCTION SELF FUNDING On board 10 consultants Interview Process Data Ingestion First UI Screens Unexpected results leads to rework Reimplemenation IBM
- 9. ©2017 Attivio | Proprietary and Confidential #SherlockNotWatson Integrated Cognitive Platform Proven Delivery Methodology Faster Time to Value In Production Across Fortune 1000 Fraction of the Cost of Watson