This document discusses why small businesses need a mobile experience. It notes that mobile usage is growing rapidly, with over 500 million Android phones and 300 million iPhones activated. Customers are using mobile to search for businesses, and not having a mobile experience can lose business. The majority of searches for chain restaurants on Valentine's Day were on mobile devices. Customers prefer apps over mobile websites. The mobile business app industry is projected to be worth $50 billion by 2017. Having a mobile presence allows businesses to connect with customers anywhere and drive customers to stores. Going mobile can help businesses avoid losing customers and gain recommendations.