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Design, Build and Sell the World’s Best Vehicles
Enterprise Mobile Development: What kind?

 App architecture balances cost, capability and usability:
      − Prefer mobile web (HTML5)
      − Native when necessary
      − Avoiding hybrid and MEAPs for now
 Most apps access enterprise data
 Focus is on apps for employees, but branching out into apps
  for consumers
 Innovation: creatively leverage the Mobile Context
      −   Always on and always on person
      −   Multiple radios & wireless networks (e.g. Wi-Fi, 3G/4G, Bluetooth, NFC)
      −   Location & positioning (i.e. GPS)
      −   Rich input & output (audio, voice, images, video, motion)
      −   Multiple modes of communication: Voice, Push, SMS, Email, IM, …

 Information
 Technology                                                                         Slide2
Selling to the Enterprise: Why?

 Target a problem, build a solution
      − In Detroit, everyone has an idea how the auto companies can work better
      − Looking for not only enterprise-connected apps, but best-in-class utility and
        general productivity apps too
      − Cheaper ways of accomplishing functionality offered by BigSoftware Co.’s
      − More secure versions of cool things offered to the general public
 Not the App Store Lottery, but you can charge > $0.99
      − Avoid artificial pricing for “Enterprise Edition”
               • Charge for the complexity and extra features
      − Upgrades and Tech Support can be extra, but must be offered
               • Understand what this means to a global company (e.g. time zones)
      − May place your app in our internal app store rather than buy directly
               • No contracts, no support required; offer an employee discount



 Information
 Technology                                                                             Slide3
Selling to the Enterprise: Basic Requirements

 Design for security
      − Assume encryption is required in-transit and at-rest
      − Mix of public and private networks, personal and company devices
 Support more than one platform
      − If mobile web, offer premise and cloud options
      − Blackberry, iOS and Android
 Support authenticating proxy servers and SSL reverse proxies
      − Don’t assume direct connectivity (i.e. VPN)
 Support some kind of enterprise authentication
      − AD, OSSO, SAML 2.0




 Information
 Technology                                                                Slide4
Selling to the Enterprise: Basic Requirements

 Internationalize
      − Language, currency, time and date format, address and phone
        number formats
      − English (US/UK), German, French, Spanish, Portuguese, Chinese,
        Korean
 Appropriate licensing
      − Avoid cute language or pet restrictions in license agreement
      − Enterprise still finds open source scary, but willing to try
 Let us help you beta test – we’re good at breaking software
 Be willing to modify your product




 Information
 Technology                                                              Slide5
Selling to the Enterprise: How to Engage

 Make contacts where enterprise people go
      − LinkedIn, conferences, trade shows, user groups
 Make announcements where enterprise people read
      − CIO Magazine, InformationWeek, ComputerWorld, Network
        Computing
 Contact research services
      − Gartner, Burton, Forrester, IDC
 Work for us
      − Make contacts and see what it’s like on the inside with a contract gig
      − Now hiring mobile developers (see careers.gm.com)




 Information
 Technology                                                                  Slide6
Questions?




              Matt Hovey
              matt.hovey@gm.com
              @matthovey




Information
Technology                 Slide7

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WIPJam @ MMM - Presentation by Matt Hovey, GM

  • 1. Design, Build and Sell the World’s Best Vehicles
  • 2. Enterprise Mobile Development: What kind?  App architecture balances cost, capability and usability: − Prefer mobile web (HTML5) − Native when necessary − Avoiding hybrid and MEAPs for now  Most apps access enterprise data  Focus is on apps for employees, but branching out into apps for consumers  Innovation: creatively leverage the Mobile Context − Always on and always on person − Multiple radios & wireless networks (e.g. Wi-Fi, 3G/4G, Bluetooth, NFC) − Location & positioning (i.e. GPS) − Rich input & output (audio, voice, images, video, motion) − Multiple modes of communication: Voice, Push, SMS, Email, IM, … Information Technology Slide2
  • 3. Selling to the Enterprise: Why?  Target a problem, build a solution − In Detroit, everyone has an idea how the auto companies can work better − Looking for not only enterprise-connected apps, but best-in-class utility and general productivity apps too − Cheaper ways of accomplishing functionality offered by BigSoftware Co.’s − More secure versions of cool things offered to the general public  Not the App Store Lottery, but you can charge > $0.99 − Avoid artificial pricing for “Enterprise Edition” • Charge for the complexity and extra features − Upgrades and Tech Support can be extra, but must be offered • Understand what this means to a global company (e.g. time zones) − May place your app in our internal app store rather than buy directly • No contracts, no support required; offer an employee discount Information Technology Slide3
  • 4. Selling to the Enterprise: Basic Requirements  Design for security − Assume encryption is required in-transit and at-rest − Mix of public and private networks, personal and company devices  Support more than one platform − If mobile web, offer premise and cloud options − Blackberry, iOS and Android  Support authenticating proxy servers and SSL reverse proxies − Don’t assume direct connectivity (i.e. VPN)  Support some kind of enterprise authentication − AD, OSSO, SAML 2.0 Information Technology Slide4
  • 5. Selling to the Enterprise: Basic Requirements  Internationalize − Language, currency, time and date format, address and phone number formats − English (US/UK), German, French, Spanish, Portuguese, Chinese, Korean  Appropriate licensing − Avoid cute language or pet restrictions in license agreement − Enterprise still finds open source scary, but willing to try  Let us help you beta test – we’re good at breaking software  Be willing to modify your product Information Technology Slide5
  • 6. Selling to the Enterprise: How to Engage  Make contacts where enterprise people go − LinkedIn, conferences, trade shows, user groups  Make announcements where enterprise people read − CIO Magazine, InformationWeek, ComputerWorld, Network Computing  Contact research services − Gartner, Burton, Forrester, IDC  Work for us − Make contacts and see what it’s like on the inside with a contract gig − Now hiring mobile developers (see careers.gm.com) Information Technology Slide6
  • 7. Questions? Matt Hovey matt.hovey@gm.com @matthovey Information Technology Slide7