The document discusses user experience (UX), defining it as encompassing all user interactions with a company, service, or product, while usability is its quality attribute. It explores the evolution of UX from the past, characterized by simpler interactions before the internet, to the present, which emphasizes optimal user experience across various devices. The future of UX is projected to involve more segmentation and the need for humane design principles that prioritize user-paced interactions.
Related topics: