Workforce Insight - A Case Study (cfactor and DeVry)
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The document discusses a case study on DeVry Inc. and cfactor, focusing on their approach to redefining workforce analytics. DeVry, a major educational services provider, faced challenges due to multiple disconnected systems and manual processes, prompting them to unify and standardize their workflows to derive actionable insights. The implementation of dynamic HR dashboards and interactive data tools has improved decision-making and employee engagement, resulting in significant increases in report usage and inquiries.
Workforce Insight - A Case Study (cfactor and DeVry)
- 1. Workforce Insight: A Case Study DeVry Inc. & cfactor
- 2. Redefining Workforce Analytics @ DeVry Deb Maher Senior Director, HRIS & Shared Services DeVry Inc. Cary Schuler CEO, cfactor
- 3. Se/ng the Stage: The Current State
- 4. About DeVry Inc. DeVry Inc. is a global provider of educaBonal services and one of the largest publicly held educaBon companies in the world. 2009, PlaBnum 400 List of America’s June 8, 2009, DeVry Inc. joined the Best Big Companies S&P 500 Index
- 5. Serving 119,000 Students Multinational (over 100 locations) Numerous Institutions $2.2B in Revenues 17,000+ Employees
- 6. With Growth Came... MulBple Technology PlaTorms Systems Not Connected Inconsistent & Manual Processes Data Entry in MulBple Places Inability to Gather Timely, Cross-‐ FuncBonal InformaBon “Best Guess” Decision Making
- 7. Audience Poll What are your top challenges: q MulBple Technology PlaTorms q Systems Not Connected q Inconsistent & Manual Processes q Data Entry in MulBple Places q Inability to Gather Timely, Cross-‐FuncBonal InformaBon www.cfactorworks.com
- 8. The Plan. Step 1: Unify Step 2: Standardize Step 3: Evolve
- 9. Employee Count: 17,000+ Environment: § TransnaBonal § Unifying 10+ Different Systems § Process AutomaBon, CommunicaBons, CommuniBes & “One Place” to drive: § Efficiency / ProducBvity § Employee Engagement § Workforce Insight / Metrics
- 10. Phase II: Workforce Insight Put Bmely, acBonable, accurate data in the hands of decision makers
- 11. DeVry’s Approach § Enterprise-‐wide Visibility Don’t disrupt what is working. § Dynamic HR Dashboards Enhance it. § Trending and Insights § Flexibility to Explore www.cfactorworks.com
- 12. Enterprise-wide Visibility Where is data? Everywhere. § HRMS and other systems § Personal Profiles § Virtual Directories www.cfactorworks.com
- 13. Enterprise-wide Visibility § Dashboards for managers § Trending capabiliBes § Flexibility to explore www.cfactorworks.com
- 14. Dynamic HR Dashboards § On-‐demand data regarding workforce, talent & performance, compensaBon § Secure access to informaBon based on role www.cfactorworks.com
- 15. Trending & Insights § Trend compensaBon, turnover, headcount and staffing § Meaningful data (not anecdotal) www.cfactorworks.com
- 16. Trending & Insights § Mini LMS § Supports onboarding and development § Provides visibility into employee progress www.cfactorworks.com
- 17. Flexibility to Explore § Ability to mine workforce / talent § Deeper view into posiBons, departments, jobs § Drill into employee snapshots and demographics www.cfactorworks.com
- 18. The Returns By the Numbers… Through Workforce Insight § On-‐demand reporBng for Dashboards alone, Managers +1,500 reports / mo. are delivered § More informed decision-‐making Other reports receive over § Deeper understanding, gehng to + 21,000 inquiries / mo. the root cause § Data is unlocked and usable in +3,000 many ways Total Rewards Statements viewed every month. * on average www.cfactorworks.com
- 19. Seeing Things in a New Light: Making Data Visual and InteracBve
- 20. Visual & Interactive Data § The latest enabling tools are powerful § Engaging beyond staBc charts and numbers § Provide the most value, meaningful soluBons for common issues § Strong adopBon – these are the tools managers want, and will use www.cfactorworks.com
- 21. Visual & Interactive Data See the Data. Use the Data. § Example: Org Charts § Snapshot of talent data viewed in the org structure § InteracBve and funcBonal www.cfactorworks.com
- 22. Visual & Interactive Data See the Data. Use the Data. § Ex: Total Rewards Statements § Embeds current data, on-‐demand § Employees can explore on their own www.cfactorworks.com
- 23. Where to Start: Tips for Success
- 24. Take-Aways § Unify, unify, unify! § Unlock data – get it into the hands that need it § Make it meaningful – visual, concise, comparable and explorable § Take advantage of enabling technologies § Start small and evolve – correlate and overlay data for deeper insights www.cfactorworks.com
- 25. Q&A Deb Maher Cary Schuler DeVry Inc. cfactor Works Inc. dmaher@devry.edu cschuler@cfactorworks.com 630.353.3797 877.655.5798 ext. 101 cfactor Works Inc. For over a decade cfactor Works Inc. has delivered collaboraBon, engagement and producBvity tools for hundreds of thousands of employees. We do this by deploying HR management, communicaBon and social technology. Keep exisBng systems that are working in place and layer in cfactor to cost-‐effecBvely achieve best in class experiences using all, or only some, of our many modules.