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Working as a Remote Manager
        Personal experience at
         Strategic Programs

        January 2009




                                 ©2009 Strategic Programs, Inc.
Company Perspective

 Retention
 Customer access
 Talent management
 Engagement
 Recruitment
 Role model best practices
 Business expansion
 Regional networking
 Green benefits

                              ©2009 Strategic Programs, Inc.
Individual Perspective


 Commitment
 Personal and professional goals
 Career development
 Fits individual needs




                                    ©2009 Strategic Programs, Inc.
Successes


 Availability to direct reports
 Work-life balance
 Flexibility
 Efficiency
 Customer focus




                                   ©2009 Strategic Programs, Inc.
Practical Strategies for Managing


 Set expectations
 Regularly scheduled meetings
 Drive bys
 Email
 Over communicate
 Regular recognition
 Maximize face-to face opportunities


                                        ©2009 Strategic Programs, Inc.
Monitoring Work


 Hours worked
 Deliverables on schedule
 Asking the right questions
 Provides status reports
 Responsiveness




                               ©2009 Strategic Programs, Inc.
Challenges


 Organizational adjustment
 Face-to-face meetings
 Large scale change initiatives
 Facilitating task forces
 Interpersonal relationship building
 Influencing



                                        ©2009 Strategic Programs, Inc.
Cost and Tools Needed
               Organization
 VOIP phone
 Occasional office visit
 VPN connection

                 Employee
 Internet access
 VOIP port
 Computer


                              ©2009 Strategic Programs, Inc.
Observations

 Contributes to employee retention
 Supports personal and professional goals
 Key contributors to success
      Clear instructions
      Room to operate
      Be available for help
      Agreed upon check in
 Individual and organizational benefits



                                       ©2009 Strategic Programs, Inc.
Recommendations

 Know the employee
 Set expectations
 Check in
 Modify to the person/role
 Create mutually beneficial plan




                                    ©2009 Strategic Programs, Inc.

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Working as a remote manager

  • 1. Working as a Remote Manager Personal experience at Strategic Programs January 2009 ©2009 Strategic Programs, Inc.
  • 2. Company Perspective  Retention  Customer access  Talent management  Engagement  Recruitment  Role model best practices  Business expansion  Regional networking  Green benefits ©2009 Strategic Programs, Inc.
  • 3. Individual Perspective  Commitment  Personal and professional goals  Career development  Fits individual needs ©2009 Strategic Programs, Inc.
  • 4. Successes  Availability to direct reports  Work-life balance  Flexibility  Efficiency  Customer focus ©2009 Strategic Programs, Inc.
  • 5. Practical Strategies for Managing  Set expectations  Regularly scheduled meetings  Drive bys  Email  Over communicate  Regular recognition  Maximize face-to face opportunities ©2009 Strategic Programs, Inc.
  • 6. Monitoring Work  Hours worked  Deliverables on schedule  Asking the right questions  Provides status reports  Responsiveness ©2009 Strategic Programs, Inc.
  • 7. Challenges  Organizational adjustment  Face-to-face meetings  Large scale change initiatives  Facilitating task forces  Interpersonal relationship building  Influencing ©2009 Strategic Programs, Inc.
  • 8. Cost and Tools Needed Organization  VOIP phone  Occasional office visit  VPN connection Employee  Internet access  VOIP port  Computer ©2009 Strategic Programs, Inc.
  • 9. Observations  Contributes to employee retention  Supports personal and professional goals  Key contributors to success  Clear instructions  Room to operate  Be available for help  Agreed upon check in  Individual and organizational benefits ©2009 Strategic Programs, Inc.
  • 10. Recommendations  Know the employee  Set expectations  Check in  Modify to the person/role  Create mutually beneficial plan ©2009 Strategic Programs, Inc.