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Brian Keith Seitz
Intellectual Arbitrage Group
     Managing Director
Overview
                Throughout this tutorial
Process Steps   you will see one of the
                following Icons in the
Methods         upper right hand corner.
Tools
                These Icons are a key to
Exercises       the type of information
                contained on the page.
References
Tips & Hints
Review
What is a Value Proposition

Statement of business strategy: a statement of the way a business
proposes to use its resources to deliver superior value to its customers

               What is the Benefit of a Value Proposition

A Value Proposition provides an anchor point to the market from which all of the
business design and marketing actions are aligned.

Defining and using a Value Proposition helps to ensure that the Business’s
efforts match the market’s wants and needs.
Benefit of a Value Proposition

    The general market positioning statement is as follows :

    For (which )target customers who need (which) products that deliver (which
    )benefits, our products have (these) as primary differentiation, unlikely (which )
    primary competitive alternatives by competitors



For (target customers) :

Who (needs) :

The (product name) :

Is a (category) :

That provides (key benefit) :
Unlike (primary competitive
alternative) :
Our product (primary
differentiation) :
1.Identify target market/customer; enter into worksheet
      2.Define offering name; enter into worksheet
      3.Define offering category; enter into worksheet
      4.Identify/define key benefit and differentiation from market, customer, offering,
      and competitive analysis.
      5.Edit basic value proposition (template) into final form of value statement
                                                      Segment Name   1
Target Customer                     1


Target customers’ needs             1

Model                               2                  Final Value
                                                       Proposition   5
                                                       Statement
Offering Category                   3

Benefits derived from offering      4

Competitor’s alternative offering   4

Differentiation                     4

Value Proposition                   5
Writing a value proposition using the value proposition
Packaging

                                                              Visual evaluation /
                  Availability                                    Bundling
                                                                                                            Performance
        Customers complete buying
                                                       Customer $APPEALS                                   What functionality &
     experience - including the channels
                                                                                                       performance characteristics
           through which they buy
                                                                   Packaging                                  are wanted?
                                                                     wt: .094


                                              Availability
                                                                                   Performance                    Ease of Use
                                                 wt: .031
                                                                                     wt: .252
                                                                                                             What constitutes ease of
          $ Price                                                                                               use, installation,
                                            $Price                                       Ease of Use          administration, etc. ?
How much do customers expect                wt: .172                                       wt: .079
to pay for the value they seek?

                                           Social acceptance                       Assurances
                                                                                     wt: .289
                                               wt: .053
                                                                                                           Assurances
                                                                Life Cycle Costs
                                                                    wt: .030                           Provided by the whole
         Social                                                                                           product/ service
         acceptance
      What "image" will facilitate
      a purchase decision and                                Life Cycle Costs
      how do customers acquire                     What lifecycle cost considerations
          this information?                        influence the purchase decision?
Target Customer                     Affluent, North American, Home Owners with 4 or
                                    more family members
                                    Storage of perishable food items, convenient
Target customers’ needs
                                    access to commonly used items

Model                               Samsung RS2623SL 26" cu. ft. Side by Side Refrigerator

Offering Category                   Household Appliances

Benefits derived from offering
                                    Storage of perishable food items, convenient
                                    access to commonly used items
Competitor’s alternative offering   Sub-Zero Model 661/P
                                    Modern Styling
                                    Provides more storage of perishable food items (26cu ft vs 21.3 cu ft)
Differentiation                     More convenient access to commonly used items through large
                                    through door access and better shelf organization
                                     More cost effective to operate through advance temperature sensing

Value Proposition                   More convenient storage for large families for less
[ Segment Value Proposition Worksheet ]



Segment Name   Affluent North American Appliance Market




               The Samsung RS2623SL provides a stylish
 Final Value   alternative to the Sub-Zero 661/P stainless
 Proposition   steel box, while providing more and more
 Statement     convenient storage at less overall cost.
   McDonald, Malcom, Marketing Plans How to
    prepare them, how to use them, ISBN 0-7506-
    5625-5
   Kotler, Philip, Marketing Management, ISBN
    0-13-012217-3
   Hiam, Alexander, The Vest-Pocket CEO, ISBN
    0-13-948209-1
   Marks, Pete, Customer$APPEALS --Design
    Insight Corp. San Jose Ca.

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Writing a value proposition using the value proposition

  • 1. Brian Keith Seitz Intellectual Arbitrage Group Managing Director
  • 2. Overview Throughout this tutorial Process Steps you will see one of the following Icons in the Methods upper right hand corner. Tools These Icons are a key to Exercises the type of information contained on the page. References Tips & Hints Review
  • 3. What is a Value Proposition Statement of business strategy: a statement of the way a business proposes to use its resources to deliver superior value to its customers What is the Benefit of a Value Proposition A Value Proposition provides an anchor point to the market from which all of the business design and marketing actions are aligned. Defining and using a Value Proposition helps to ensure that the Business’s efforts match the market’s wants and needs.
  • 4. Benefit of a Value Proposition The general market positioning statement is as follows : For (which )target customers who need (which) products that deliver (which )benefits, our products have (these) as primary differentiation, unlikely (which ) primary competitive alternatives by competitors For (target customers) : Who (needs) : The (product name) : Is a (category) : That provides (key benefit) : Unlike (primary competitive alternative) : Our product (primary differentiation) :
  • 5. 1.Identify target market/customer; enter into worksheet 2.Define offering name; enter into worksheet 3.Define offering category; enter into worksheet 4.Identify/define key benefit and differentiation from market, customer, offering, and competitive analysis. 5.Edit basic value proposition (template) into final form of value statement Segment Name 1 Target Customer 1 Target customers’ needs 1 Model 2 Final Value Proposition 5 Statement Offering Category 3 Benefits derived from offering 4 Competitor’s alternative offering 4 Differentiation 4 Value Proposition 5
  • 7. Packaging Visual evaluation / Availability Bundling Performance Customers complete buying Customer $APPEALS What functionality & experience - including the channels performance characteristics through which they buy Packaging are wanted? wt: .094 Availability Performance Ease of Use wt: .031 wt: .252 What constitutes ease of $ Price use, installation, $Price Ease of Use administration, etc. ? How much do customers expect wt: .172 wt: .079 to pay for the value they seek? Social acceptance Assurances wt: .289 wt: .053 Assurances Life Cycle Costs wt: .030 Provided by the whole Social product/ service acceptance What "image" will facilitate a purchase decision and Life Cycle Costs how do customers acquire What lifecycle cost considerations this information? influence the purchase decision?
  • 8. Target Customer Affluent, North American, Home Owners with 4 or more family members Storage of perishable food items, convenient Target customers’ needs access to commonly used items Model Samsung RS2623SL 26" cu. ft. Side by Side Refrigerator Offering Category Household Appliances Benefits derived from offering Storage of perishable food items, convenient access to commonly used items Competitor’s alternative offering Sub-Zero Model 661/P Modern Styling Provides more storage of perishable food items (26cu ft vs 21.3 cu ft) Differentiation More convenient access to commonly used items through large through door access and better shelf organization  More cost effective to operate through advance temperature sensing Value Proposition More convenient storage for large families for less
  • 9. [ Segment Value Proposition Worksheet ] Segment Name Affluent North American Appliance Market The Samsung RS2623SL provides a stylish Final Value alternative to the Sub-Zero 661/P stainless Proposition steel box, while providing more and more Statement convenient storage at less overall cost.
  • 10. McDonald, Malcom, Marketing Plans How to prepare them, how to use them, ISBN 0-7506- 5625-5  Kotler, Philip, Marketing Management, ISBN 0-13-012217-3  Hiam, Alexander, The Vest-Pocket CEO, ISBN 0-13-948209-1  Marks, Pete, Customer$APPEALS --Design Insight Corp. San Jose Ca.