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Laura Solomon
                   Library Services Manager
Writing for                          OPLIN
                             laura@oplin.org
  the Web
    (A.K.A.
 “Trying to get
people to give a
     darn”)
You can:
• Keep their attention
• Not turn them off
• Write more convincingly
From Aaron Schmidt, walkingpaper.org
L E N GT H
Writing for the Web
On average, web
users read almost
 100% of a page’s
content only if it is
 25 words or less.
Krug’s Third Law of Usability
Writing for the Web
Writing for the Web
http://mrs.oshimbo.com/2010/10/10thingsidontlike.html
Writing for the Web
“…bullets are like flashing Christmas
                lights”
Writing for the Web
LESS NOISE
MORE
PROMINENCE
Less
Page
Length
http://www.yourlibrary.org/node/11452?
ddbox00=429&ddbox01=464&x=73&y=13

 http://www.yourlibrary.org/reference
QUALITY
PLEASE
   STOP
SCREAMING
  AT ME.



Please?
Harry Potter
 Party at the
Main Library
 Thursday,
July 14, at 3
  p.m.!!!!!!!!
Click
here
Click here to access your account



      Access your account
http://www.scribendi.com/advice/the_correct_use_of_acronyms.en.html
Don’t bury the lead
• “Mitt Romney, the presumptive Republican
  presidential nominee, wouldn’t say Sunday
  whether he’d repeal President Barack Obama’s
  decision to stop deporting certain young illegal
  immigrants. “
• “In an interview, Romney would say only that his
  administration would seek longer-term solutions
  to the problem of illegal immigration, and that
  Obama’s new directive, announced Friday, was
  temporary fix. “
• 84% are more
  likely to trust
  you
• 60% + are more
  likely to be
  interested in
  what you are
  selling/saying
Writing for the Web
Content       Write in the
 should not        active
be written by      voice.
  passive-
 voiced staff
  members.
Selling
 your
content
Writing for the Web
Writing for the Web
HOW or WHY
and BENEFIT

=WIN                *




* ($how||$why)+$benefit=$win
Learn more about
   the library’s
     research
    databases
How to make
your research
faster & more
  productive
Feature

   Benefit

Experience
• Feature: New database
• Benefit: Higher quality information
• Experience: Blow away your
 teachers or professors. Credible,
 professional sources add information
 to your research not available via
 Google and make you look like a
 more committed student .
WHY?
Where’s your CTA?
Four kinds of CTAs

• Place an order;
• Enroll, subscribe, enter;
• Get a quote;
• Learn more.
Make ‘em
stronger!
“The goal of the copy is to
  connect with the reader,
  and guide them towards
        an action. “

  Peep Laja, owner of Markitekt.com
Making headlines
Headlines do 3 things
1. Communicate importance
2. Succinctly convey story essence

         MAN
      BITES DOG,
    DOG THREATENS
       LAWSUIT
3. Grab attention
Write the headline FIRST
Include location

Branch gets new checkout
         machine
          versus
Belpre branch library gets
  new checkout machine
Think keywords
Local man wins summer reading contest
                  versus
   Belpre man wins stuffed monkey in
  library’s 2012 summer reading contest
Why do list posts work?

 “If there’s one thing that turns
     online readers off, it is the
   17-line, multi-idea, complex
             paragraph”
   Chris Lake, eConsultancy, Digital Marketers United
Practice
Rewrite this!

A patron must have a library card in good
standing to use the public computers
managed by the Library’s reservation
software.
(Absolutely shameless plug)
http://www.twitter.com/laurasolomon

    http://www.facebook.com/laurasolomon

    http://www.linkedin.com/in/laurasolomon

    laura@oplin.org

    http://www.meanlaura.com

    http://www.slideshare.net/laurasolomon



Thank you!

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Writing for the Web

Editor's Notes

  • #8: “ Get rid of half the words on each page, then get rid of half of what's left."
  • #17: Less scrolling
  • #20: No all-caps
  • #21: No exclamation points
  • #22: No “click here”
  • #27: Keep it conversational
  • #28: Write in the active voice