Yes, Your Salesforce Community Can Do That
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The document discusses Salesforce community templates, outlining their types, flexibility, and functionality. It includes demonstrations, a customer case study of a B2B community implementation, and highlights the templates' favorite features, such as self-registration and audience targeting. Key limitations of the templates are also noted, including compatibility issues and missing functionalities.
Yes, Your Salesforce Community Can Do That
- 1. Yes, Your Salesforce Community Can Do That Tuesday, May 15, 2018
- 2. Agenda ・ Types of Communities ・ Flexibility of Community Templates Functionality ・ Demonstration ・ Flexibility of Community Management ・ Demonstration ・ Review Customer Case Study ・ Key Limitations of Community Templates ・ Favorite Features of Community Templates
- 3. Customer Community Partner Community Employee Community Types of Communities
- 4. What Makes Community Templates So Great? ・ Clicks, not Code! ・ Updates 3 Times Per Year ・ Mobile-First Design ・ Create Object Record Pages in Seconds ・ Community Workspaces!
- 5. How versatile are the community templates from a functionality standpoint?
- 6. How flexible are the community templates from a visual standpoint?
- 8. Customer Case Study ・ Replace Existing Visualforce Community with a Template ・ B2B with a B2C Feel ・ Modeled on Samsung’s Support Site ・ Needs Were More Complicated than Out of the Box Features ・ Custom Code on Every Page So why even use the template? Review of Project Goals, Technical Challenges, etc.
- 9. Extending the Templates ・ Components from the AppExchange ・ Advanced Communities: great free apps ・ Developers create components not pages ・ Reusable, on other pages and in other communities
- 10. Key Limitations Things that make you go, “Hmmmm…” ・ No “Create New” in Lookup Fields ・ Not Friendly with IE10 or Earlier ・ Partner Community Doesn’t Support Knowledge ・ List Views ・ iframes ・ Salesforce Platform Limitations
- 11. Favorite Features ・ Self Registration ・ Language Picker ・ Use Any Language Enabled for the Org ・ Audience targeting ・ Specific Pages for Profiles, Roles, Locations