The document discusses the integration of D-Tools with Zoho CRM, emphasizing its role in enhancing project management, team collaboration, and data synchronization for AV, HVAC, and security companies. Key features include automatic project creation, real-time inventory synchronization, and document access between platforms, which lead to improved efficiency and reduced project delays. Case studies highlight tangible benefits experienced by companies using this integration, demonstrating its impact on project success and client satisfaction.