Simplicity. Agility. Analytics. – Introducing Fusebill 2014
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Fusebill 2014 introduces extensive changes based on customer feedback, focusing on three key themes: simplicity, agility, and analytics. Key enhancements include easier integration, flexible billing options, ad hoc reporting, and new workflow capabilities aimed at improving the customer experience. Future developments will encompass hierarchical billing, new pricing models, and multi-language support, with updates scheduled for rollout in the first half of the year.
Simplicity. Agility. Analytics. – Introducing Fusebill 2014
- 2. What is Fusebill 2014? • Extensive changes responding to customer and market feedback • Three Themes 1. 2. 3. Simplicity Agility Analytics • Results: – – – – More Flexibility Easier integration Advanced Analytics Vast range of „small‟ improvements 2
- 3. Today‟s Roadmap • Highlights of Key Changes • Live Demonstration • What‟s next – Timelines – Future roadmap – Next steps 3
- 4. Key Changes • We‟ve heard three key messages: – Make Fusebill simpler – and more flexible – Be more adaptable – fit more models – Help us understand our business better 4
- 5. Simplicity • Easier to do simple things – Group components together • Easier to do complex pricing: – Bundle products together – Mandatory and optional products • Automatically pro-rate and align charges • Card on file collections 5
- 6. Agility – cope with changes • Payment Schedules with collection reminders • Scheduling – Schedule subscriptions: effective dates, billing dates • Review Invoices before posting 6
- 7. Analytics - Customer Insights • Ad hoc reporting of metrics – Subscription metrics like churn, MRR, lifetime value – Financial metrics – Customer acquisition metrics • “Slice and Dice” – along any dimension • Customizable dashboards, schedule and email reports • Plus – integrate non Fusebill data sources 7
- 8. Easier integration • Integration Tools – REST API – Expanded Webhooks • New Integrations – Bi-directional Salesforce integration – Avalara Tax Lookup 8
- 9. Workflow Versatility Invoice •Generate drafts showing all charges •Not committed Post •Locks invoice •Updates ledgers •Audit trail for any changes Collect •Processing controlled by terms •Card-onfile invoice payments •Pay in advance • Automate each step for “lights out” operation • Customer specific controls – new accounts, large client reviews • Control: Terms, billing dates, auto-posting, auto-collecting 9
- 10. Multi-currency and Multi-Gateway • Activate currencies • Plans and products have currency specific pricing • Segregated reporting • Gateway routing: currency, geography etc. 10
- 12. What Else is Coming? • Fusebill plans include: – – – – – Hierarchical billing (aka parent-child billing) New pricing models for tracking user licenses Tracking and reporting GL codes Reseller and channel tracking, access and delegation Multi-language support • Rollout through monthly releases in Q1-Q2 12