Presentation collaboration in the cloud

BRKCOL-1704
Collaboration In the Cloud

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Collaboration in the Cloud
 Overview of Cisco WebEx Cloud Services
 Cloud Applications:
Meetings Meeting Center
IM/Presence—Webex Connect
eMail—Webex Mail
Search/Expertise—Cisco Pulse
 Details, Details:
Traffic Planning
Administrative Control
Security
Backup/Archiving
Agenda

3© 2010 Cisco and/or its affiliates. All rights reserved. Cisco ConfidentialBRKCOL-1704_c1
5
“...putting productivity and collaboration software in a
cloud-based model has clear benefits—it’s potentially
much less expensive, easier to manage a single source
of the truth, and is available anywhere, at any time.”
Rob Koplowitz
Forrester Research

Collaboration in the Cloud
 Low cost
 Easy, agile to deploy and scale
 Global, cross platform reach
 Resilient
Why the Cloud?

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco ConfidentialBRKCOL-1704_c1
WebEx Collaboration Cloud

Email
Collaboration on WebE x
Web
Conferencing
IM and
Presence
Voice and
Video
Widgets and
Third-Party
Apps
Web 2.0 Application Platform
Cisco WebEx Collaboration Cloud
Team
Spaces

Cis co WebE x Collaboration Cloud
Recording
Web Zone
Meeting Zone
S ervers
Collaboration
B ridge
Multimedia
Platform
S e s s ion I n itia tion
Me e tin g T r a ffic
V oI P / V ide o
WebE x Client
Connecting to the Cloud
Client reques ts meeting information.
WebE x Web Zone returns multiple s ets
of candidate nodes .
Quickes t res ponding node is connected.
Client learns where to connect for
Collaboration and Multimedia s ervices .

Hub
Cis co WebE x
Collaboration
Cloud
Cloud-Based Collaboration

 Location intelligence
 Bandwidth intelligence
 Failover intelligence
10
Hub
Cis co WebE x
Collaboration
Cloud
Cloud-Based Collaboration

Hub
Cis co WebE x
Collaboration
Cloud
Extending the Cloud on Premise
 Location intelligence
 Bandwidth intelligence
 Failover intelligence
BRKCOL-2089

BRKCOL-1704_c1 © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
WebEx Conferencing

Demo: WebEx MeetingCenter

WebE x Conferencing
 Documents, applications, and desktop sharing
 Integrated telephony and VOIP
 Active Talker
 Rich multipoint video
 On-demand record, edit and playback
 Integrated with Cisco UC MeetingPlace
 Chat, polls, notes, annotation tools
 File transfer
 Attend through iPhone, Blackberry
WebEx Meeting Center

WebE x Conferencing
 Instantly start and schedule meetings,
and invite participants
 Schedule meetings right from
your Microsoft Outlook or
Lotus Notes calendar
 Automatic installation and
seamless integration
 Select applications can also be
installed by site administrators
or customers
Meeting Center Productivity Tools

WebE x Conferencing
 Over regular phone network
Audio Options
 Integrated Voice Over IP
(Internet protocol)
Mixed Mode Audio
 Online meetings with integrated audio
 Global coverage
 On-premise audio for Cisco
 MeetingPlace

WebE x Conferencing
Webcam
 Real time video up to
six panels
 Automatic configuration
 High capacity
 Display flexibility
Video Options
Integrated
 Cisco Unified Video 5.6+
 Cisco TelePresence

Network-Based Recording
WebE x Conferencing
 Record content (video, audio, web)
 Edit recording
 Content saved to the network
 Playback

Mobility: Blackberry, Nokia, Windows Mobile
WebE x Conferencing
 Browser-based access to meetings
 Integrated audio and web conferencing on
3G or WiFi
 Integrated data on WiFi and audio on 2G
 Attend scheduled meetings
 View presentations, applications and
desktops with live annotations
 Tested Smartphones:
BlackBerry Bold, Curve 8900,
Storm in EMEA, Nokia E71,
E75, and more…

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco ConfidentialBRKCOL-1704_c1 20Cisco Confidential
Mobility: iPhone, iPad
WebE x Conferencing
 Native client for Apple iPhone or iPad
 Integrated audio and web conferencing
on 3G or WiFi
 Attend a scheduled meeting
 View presentations, applications
and desktops with live annotations
 View and chat
with attendees

Training Center
WebE x Conferencing
Custom registration
Breakout rooms
Hands-on labs
Attention indicator
Integrated testing
Multiple roles
Threaded Q&A
LMS Integration
Event Center
Custom registration
Custom enrollment
Custom email templates
Attention Indicator
Interactive Q&A
Lead scoring and
reporting
Multiple Roles
Polling
Support Center
Cisco WebEx®
WebACD
Click to connect
Reboot/reconnect
System information
Advanced file transfer
Log on as admin
Unattended machine
control
http://www.cisco.com/en/US/prod/ps10352/product_comparison.html

Productivity Tools

Productivity Tools
 Instantly start and schedule meetings, and invite
participants
Start meetings in 15 seconds or less with WebEx®
One-Click
Schedule meetings right from your Microsoft
Outlook or Lotus Notes calendar
 Automatic installation and seamless integration
Select applications can also be installed by site
administrators or customers

104
WebEx Connect

WebE x Connect
Presence
Instant Messaging
Voice
Shared Workspaces
Video
UC Capabilities

Demo: WebEx Connect
26

Presence Notifications
WebE x Connect
 Standard and custom
presence notifications
 Phone presence
 Blocked or do not disturb
presence states
 Control who views
presence information
Determine when and how you want to be contacted

Enterprise Instant Messaging
WebE x Connect
 XMPP
 User profiles
 Escalate to group chat
 File transfer
 Archived messages
 Directory integration
 Federation

Soft Phone or Desk Phone Control
WebE x Connect
 Call and answer calls
 Transfer, hold, disconnect
 On the phone presence indicator
 Call history and voice mail access
 Requires Cisco Unified
Communications Manager
6.1.3 and above and Cisco
Unified Communications
Integration for WebEx
Connect plug-in

Audioconferencing
WebE x Connect
 Dial-in / call-back
 Active speaker
 Mute and unMute
 Mute and unMute all
 Expel
 Invite by phone
 Invite by SMS

1:1 Video Conferencing
WebE x Connect
 Plug and play USB web cam
 Minimal configuration
 One-click to launch

Escalate to WebEx Meetings
WebE x Connect
 Launch WebEx
meetings from your
WebEx Connect
calendar or
team spaces
 Single Sign-On
between WebEx
meetings and
WebEx Connect

Your Business Day in One Place
WebE x Connect
 Taps directly into your
Microsoft Outlook calendar
 Start/join a WebEx meeting
 View meeting participant list
and additional details for
an event
 Communicate with meeting
attendees directly from
your calendar

Widgets...Discussions and File Sharing
WebE x Connect
 Ongoing team discussions
Multiple discussion threads
Attach files and links
 Store and share any file type
Share across organizations
Structured folders
Lock / unlock files
Creation / edit date tracking
Cisco Confidential 34

119
WebEx Mail

What Is WebEx Mail?
E nterpris e-ready S aaS email that:
Overcomes the limitations of traditional email
Interoperates with existing corporate desktop and mobile clients
Provides the bridge to next generation collaboration
WebE x Mail

What’s Wrong with Existing Mail?
WebE x Mail

WebE x Mail
 Mailbox size limits
 Heavy client load
 High availability is difficult / costly
 Backups/recovery
 Mobile client load
What’s Wrong with Existing Mail?

Native Outlook Support
WebE x Mail
 Native Exchange Protocol
(MAPI) support
Outlook capabilities
(calendar free-busy, tasks,
contacts, etc.)
No client or server plug-in
to deploy or support
No barriers to roll out
or adoption
 Outlook 2003, 2007, and
2010 supported

Optimized Mobile Access
WebE x Mail
 Native Blackberry support
 Native ActiveSync support
 Email/contacts/calendar
 High mobile
sync performance
 Native support for remote
locks, wipes and
other provisioning/
security controls

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Advanced Web 2.0 Client
WebE x Mail
 Extensible AJAX client
 Browser-independent
 Familiar look and feel
 Full email, calendaring
and collaboration
Free/busy
Resource availability/booking
Shared folders
 Web 2.0 capabilities
Drag and drop
Context sensitive hovers

Demo: WebEx Mail
42

Built for Next Generation Collaboration
AJAX Web 2.0 Client WebEx Collab Cloud
 Immensely scalable
 Accommodates
range of data
sources
 Secure, searchable
 Full-functionality
Outlook alternative
 Web 2.0 usability
 Open source
extensibility
Microsoft Compatible,
Linux-based Platform
 Plug-in free, native
Outlook and BES
support – fits today’s
corporate environments
WebE x Mail

Migration: 2 simple steps
WebE x Mail
Cisco WebEx Mail
Data Center
Active Directory
Customer Premise
Active Directory
Co-E xis tence
1
Exchange Server
Mailbox Data
Mailbox Migration
2
Migration Workstation

Migration Responsibilities
WebE x Mail
Cus tomer
Admin
 Export GAL -> send to Cisco
 Determine who moves to the cloud
 Determine what data needs to be moved
 Export mailbox contents -> send to Cisco
 Assist in Migration Planning
 Import GAL
 Import mailbox contents
Cis co
 Re-configure Outlook to point to
Cisco WebEx Mail servers
Outlook Us er

Cloud/On Prem Co-Existence
WebE x Mail
 GAL sync for all
 Calendar free/busy sync
 On-premise/cloud app interconnect
(e.g. on-prem archiving)
 Split SMTP domains that route
email to both cloud and premise
No disruptions to MX setup
Bulk user migration and configuration
Retain email addresses
 GAL sync for small to mid-sized
organizations
 Native Outlook: no plug-ins,
no desktop change moving to cloud
Current Features Upcoming Features

143
Cisco Pulse

Searching and Indexing the Cloud
Cis co Puls e
Cloud Services Are Great.... But How
Can I Search and Find Information?

The Way We Do It Today
Cis co Puls e
Need:
“How do I answer a
customer question for
a competitive bid?”
Taps Network
(1 Degree)
Send Broadcast
Email
Search Content
The Human Network

Basics
Cis co Puls e
E m a il / W e b
S e r v e r s
P u ls e Colle ct
J oh n S m ith
URL: http://www.google.com/
Keywords: Google Search
User: John Smith

Deployment
Cis co Puls e
B r a n ch O ffice
E m a il/ W e b
S e r v e r s
R e gion a l H Q
VPN
Cor por a te H Q
E m a il / W e b S e r v e r s
P u ls e Con n e ctP u ls e Colle ct
RSPAN/SPAN
E m ploy e e
D ir e ctor y
P r e s e n ce
CU CM
D a ta ba s e
P u ls e Colle ct
SPAN
E nterpris e WAN
P u ls e Colle ct
SPAN
I n te r n e t

Expertise Locator
Cis co Puls e
 Automatically discover
expertise
 Collaborate in a single click
 Surface and share info in
real-time
 Navigate video to the spoken
word
 Integrated into the tools
people use
“If we knew what we know, we would be three times
more productive than we are today!”

Demo: Cisco Pulse
143

Features
Cis co Puls e
 Auto discovery of expertise, popular documents and videos
 Click to collaborate (IM, call, schedule)
 Group and individual tag aggregation
 Video search and navigation
Upcoming Features
 Microsoft UC and SharePoint integration
 Fully published OpenSocial and OpenSearch APIs
 LinkedIn profile import and Salesforce.com Integration
 Mobile app (iPhone and Blackberry)
 Cisco UCS platform migration

119
Part 2: Details, Details…

53
Web Collaboration Network Planning

WebEx Communications
Network Planning
Recording
Web Zone
Meeting Zone
S ervers
Collaboration
B ridge
Multimedia
Platform
S e s s ion I n itia tion
Me e tin g tr a ffic
V oI P / V ide o
WebE x Client

What Traffic Do We Need to Consider?
Network Planning
 Idle State......................................
 Desktop Sharing..........................
 Web Cam Video..........................
 Video Camera.............................
 DVD Player.................................
 VOIP...........................................
 IP Telephony..............................
Bandwidth usage is variable depending on traffic type…

Bandwidth Guidance
Network Planning
Traffic Test Scenario Ave (kbps) Max (kbps)
Idle Meeting 0.70 3.5
Desktop Share (PPT, 30
sec transitions)
43.4 618
Presentation Share (PPT)
(5 sec transitions)
6.5 7.5
Video – Web Cam (352 x
288 at 15 fps)
172 298
Video – Camcorder (352 x
288 at 15 fps)
227 351
Video – DVD (352 x 288 at
15 fps)
143 590

Network Planning
Traffic Test Scenario Ave (kbps) Max (kbps)
Internet Phone (half
duplex)
13 16
Internet Phone (full duplex,
1 person muted)
18 22
Internet Phone (full duplex,
both talking)
35 42
G.711 and G.722-64k at
33.3 pps Ethernet
78.4 78.4
G.729A at 33.3 pps
Ethernet
22.4 22.4
iLBC at 33.3 pps Ethernet 27.7 27.7
Bandwidth Guidance

33
Security and Encryption

WebE x Meetings
Internet
Meeting S witches S S L Accelerator
Control
Meeting
Data
S S L - 128 bit
Encrypt/Decrypt
Meeting Data
 All WebEx meeting traffic is encrypted with 128-bit SSL
encryption
 All traffic is secured and transported over HTTPS (port 443)
while on the public network
 SSL enabled meetings are implemented by default in
WebEx’s environment
Default SSL Encryption

End-to-End Encryption
WebE x Meetings
 Meeting data is encrypted using AES at the client
 Meeting data remains encrypted over the entire network
 256 bit cipher strength
 Random key generation
 Self-signed X.509 certificates used to exchange key
 Control data remains unencrypted to optimize switching
of meeting traffic between attendees
Internet
Control
Meeting
Data
AE S - 256bit
S S L - 128bit
Meeting Data Remains
Encrypted

PKI Identity Validation
WebE x Meetings
Internet
 Use of PKI provides identify validation and authorization
of attendees
 AES encryption keys secured by digital certificates
 Certificate access support through Microsoft Crypto
Libraries or Apple Macintosh Key Chains
 Support for multiple certificate authorities for each site
 WebEx will not provide certificate authority services
CAs uploaded by Admin:
Hos t certificate us ed to
validate agains t CA
Attendee certificate us ed to
validate agains t CA
Control
Meeting
Data
AE S - 256bit
S S L - 128bit
PK I

Layered Encryption Model
WebE x Meetings
 SSL supported for all Webex Enterprise
meeting services
 The “End-to-End Encryption Session Type”
needs to be enabled on the Webex site
 AES/PKI is only supported on Meeting Centre
 AES/PKI does not support network-based
recording, join before host or hybrid audio
 PKI deployment is restricted to the Windows
and MAC OS
 PKI requires an existing X.509 certificate
infrastructure to be in place
S S L S S L
AE S AE S
AE S AE S
PK I PK I
67

User Authentication
WebE x Meetings
 Authentication required to use
WebEx services
User ID for starting and scheduling meetings
Passwords for joining meetings
 Administrators can manage accounts
and password requirements
Password strength
Password aging
Deactivate accounts
 Single Sign-On can be used to integrate corporate
authentication processes with WebEx services

Audits
WebE x Meetings
 Customer/site audits
On a “as needed” basis based on audits performed
by auditors/vendors
 Internal audits
Performed “as needed” for Cisco’s internal audit group
 SAS70 Type II audit
PWC December 2008—attestation/report completed
Annual audit begins end of Aug. 2009
 ISO27001 (planned)
Hired E&Y consulting to assist in preparing for certification
Completion planned for CY2010
Type II

Mailbox Security powered by Cisco IronPort
WebE x Mail
The Most Comprehensive
Vulnerability and Sender
Reputation Database
A Global Team of
Security Researchers,
Analysts, and Signature
Developers
Dynamic Updates and
Actionable Intelligence
Threat Operations
Center
Dynamic Updates
Integrated Anti-Spam,
Anti-Virus and
Reputation Filtering
Cis co S ens orB as e
Protects more than 50% of
Fortune 500 companies
Highest accuracy: 99%
filtering accuracy and < 1 in
1 million false positives

Maximum Data Privacy and Protection
WebE x Mail
 SSL/HTTPS-only connections
between clients and the cloud
 Active Directory user
authentication and
access control
 Data not human-readable or
accessible at datacenters
 Company’s data partitioned in
defined “containers”
 SAS70 Type II compliant
Data in Motion Data at Rest

Data Security
WebE x Mail
 Data 100% customer-owned
 Customer data stored in
defined “containers”
 Data privacy
 Fast data recovery
 Guaranteed data destruction
if required
 Enables easy reverse migration
 Readable message and index
content not accessible at
data center

Productivity Tools

Cloud Based Installation
Productivity Tools
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

Local Deployment...
Productivity Tools
 ptools.msi
 ptoolsniclient.msi
 ptoolsni.msi
 ptdomtl.msi
WebE x S ite Adminis tration
WebE x S ite Adminis tration

MSI Deployment Considerations
Productivity Tools
 Define site url for productivity tools
 Enable/disable productivity tool features
 Use deployment tools such as SMS to install the
client software
 Example command line syntax:
SITEURL=https://ese-medianet.webex.com

119
Admin and Control

Policy Management
WebE x Meetings
 Policies can be used to manage and enforce corporate
rules governing all aspects of collaboration
 Policies can be used to:
Enable/disable features
Manage collaboration privileges
Enforce enterprise security policies
 During a meeting, the host can:
Lock the meeting
Eject attendees
Assign presenter and annotation privileges
Re-assign host role

Centralized management
WebE x Connect
 Web-based admin tool
 Create and manage
users and groups
 Create policies for
individuals, groups or
the entire organization
 Generate usage/
user reports

Powerful Admin Control
WebE x Mail
 Intuitive web-based
console
 Provision, configure and
secure accounts
Add and delete
users/DLs/PFs
Deliver tiered services
Perform mobile wipes
 Monitor storage capacity,
usage, billing, etc.

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco ConfidentialBRKCOL-1704_c1 81© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Layered Privacy
Cis co Puls e
User Opt-In
Privacy Filtering
Business Relevant
Tag Opt-In and Opt-Out:
Future: Policy Management
You
Users decide to be
tagged or not
Can limit tagging to
accepted email and web
domains or filter out
restricted web domains
Dynamic Policy
Management:
Leverage enterprise
policy and dynamic social
graph to control what
information you share
with users across the
system
System only
maintains business
relevant Pulse Tags
Users control how tags
are exposed (Profile,
Search, etc.)

20
Resiliency and Backups

Global Site Backup
 GSB handles power outages, natural disaster type
outages, service capacity overload, network capacity
overload etc.
 Architecture supports both manual and
automatic backup
Manual failover mode typically used for
maintenance
Automatic failover typically set for real-time
failover of traffic
 Database and file replication ensure
data consistency

File Backup and Retention
 Primary
Four snapshots taken daily (two in the morning hours—
4 am, 9 am, and 2 in the afternoon hours—1 pm, 6 pm) on
primary/active site
56 snapshots kept live (retention) on Tier 1
One snapshot daily at 7pm on Tier 2
 GSB
One snapshot taken daily (mid-afternoon—3 pm)
One snapshot daily at 7 pm on Tier 2

Database Backup and Retention
 Databases are archived daily on Tier 2 storage
 Daily backups of all databases in Tier 1 storage
 Three days full retention of data on Tier 1
 45 days of retention of data on Tier 2

Disaster Recovery
 Automatic
WebEx automated sync mechanism will ensures
DB and files are sync’d if there is delay due to
network latency or temporary outage in any
particular location
Even in the case of location outage the sync
replication mechanism can be restarted and
allowed to sync instantly
 On-demand
DB or file system recovery due to user error or
location related issues

Monitoring
Monitoring is built directly into the system:
 Server, DB, and service status
 System stats (CPU, load, etc.) on individual servers
 SNMP messages from various systems
 WebEx internal tools for managing configuration,
system deployment, package updates, etc. complete
and comprehensive tool for operations management

Archiving
WebE x Mail
 Cisco WebEx Mail storage scalability eliminates need for
archive-as-overflow
 Stops risky local PST archiving
 Improves data accessibility, convenience,
and manageability
Archiving for compliance and eDiscovery:
 Referral partnership with LiveOffice
 Additional partnerships coming
Roadmap:
 Direct interconnect with premise-based archives
 Archiving for search, compliance and eDiscovery integrated with
Cisco WebEx Mail in the cloud

59
User Management and SSO

Managing User Identities in WebEx
Us er Management and S S O
There are three options:
 Manually define individual using WebEx
administrative GUI
 Bulk import based upon .CSV
 Programmatic approaches
URL API
XML API
Federated SSO

Federated SSO Option
 Users do not need to remember WebEx usernames
or password
 No WebEx passwords are stored or transmitted
 Utilizes WebEx Federated Authentication Service (FAS)
 Requires an Identity and Access Management (IAM) system
that conforms to:
Security Assertion Markup Language (SAML) 1.1 or 2.0
WS-Federation 1.0
 The IAM acts as an Identity Provider (IdP)
 Webex is referred to a Service Provider (SP)
 Certificate uploaded
into WebEx S end to Webex
X.509 Cert

What Is SAML?
 Standard for passing credentials between different Internet
domains that have their own authentication systems
 SAML 1.1, Sep. 2003—authentication
 SAML 2.0, Mar. 2005—authentication, create and update
accounts, productivity tools SSO
http://www.oas is -open.org/committees /tc_home.php? wg_abbrev=s ecurity
E nterpris e’s X.509 Cert
E nterpris e WebE x
uid =
las tname, firs tname =
email =
OPhoneCountry, OPhoneArea, OPhoneLocal, OPhoneE xt = Office Phone Number
FPhoneCountry, FPhoneArea, FPhoneLocal, FPhoneE xt = Alternate Phone Number
Addes s 1, Addres s 2 = Us er S treet Addres s
City, S tate, ZipCode = Us er City, S tate & ZipCode
Country = Us er’s country
TC1…TC10 = Us er tracking Codes , often us ed to identify departmental us age.
MT = WebE x Meeting Types s pecified as “MT=<151,345,587>”
Optional S AML 2.0
WebE x Parameters
HTTP POS T
XML As s ertion

Productivity Tools Authentication
T26 User Name / PW Authentication
 WebEx productivity tools (Outlook/Noted Integration,
One Click, etc) share a common Client Authentication
Module (CAM)
 CAM provides a single place to enter WebEx site,
username and password
T27 SSO Authentication
 CAM opens a browser window to a customer-hosted
authentication web page
 Customer’s IAM generates a SAML assertion and
posts to WebEx
 WebEx authenticates and optionally provisions the
user and returns a session ticket
 Productivity tools then collectively utilize the session
ticket for subsequent XML API requests
 SAML 1.1, 2.0, WS-Fed 1.0 (MSFT ADFS)
Assertion formats supported

73
Cloud / On-Prem Hybrids

WebEx and MeetingPlace
 MeetingPlace integration into native WebEx
Enterprise Edition
 MeetingPlace MCS node integration into WebEx
Enterprise Edition
 MeetingPlace scheduling option for the Webex
MCS node
 General deployment considerations

Deployment Models
 MeetingPlace integration into native WebEx Enterprise Edition
Deployment model which uses Webex scheduling tools and keeps customer
audio and video traffic on premise. Web conferencing is hosted in the cloud
Supports an Enterprise deployment
 MeetingPlace Webex Node integration into WebEx Enterprise Edition
Same as above but uses MeetingPlace WebEx Nodes to provide on-premise
web conferencing switching
Supports scheduling of internal only meetings for Meeting Center
 MeetingPlace Scheduling option for the Webex Node
Aimed at customers that migrate from MeetingPlace Express
or earlier versions of MeetingPlace who want to maintain their
current scheduling experience
This deployment option only supports Meeting Center
BRKCOL-2089
WebEx and WebEx Node
BRKCOL-2303
Designing Rich Media
Conferencing Solutions

89
Using TelePresence with WebEx

Us ing TelePres ence with WebE x
 Combine the ease-of-use and broad reach of Cisco
TelePresence and Cisco WebEx Meeting Center
into one collaborative solution
 Attend meetings using the most accessible
collaboration technology
 Improve user experience and productivity
 Single scheduling interface
 Faster meeting start
TelePresence WebEx Engage

WebEx Engage—TelePresence Experience
 The welcome screen is
displayed on the auto
collaborate panel
 Shows the integrated list
of participants both from
WebEx and in the Cisco
TelePresence room
 OBTP to start the
TelePresence and
WebEx meeting

WebEx Engage—WebEx User Experience
 WebEx attendees see an
integrated list of both WebEx
meeting participants and the
Cisco TelePresence
room names
 An active speaker indicator
shows which Cisco
TelePresence room or
WebEx attendee is speaking
 Integrated video display

 Add WebEx option when scheduling a
TelePresence meeting
 One button to push to launch WebEx meeting from
a TelePresence room
 Two-way data sharing between WebEx and
TelePresence attendees
 Integrated audio and unified participants list
 TelePresence video in a WebEx meeting
TelePresence WebEx Engage

TelePresence WebEx Engage—Interop
CTS -Manager
CTS
S cheduling
API
Media
Control
WebE x
Client
Audio S ync
WebE x Audio
PS TN
S cheduling
Audio S ync
Audio S ync
Audio S ync
TP Video (no CUVC video)
CTMS
CUVC Video
TP Video
VC Unit
CUVC
H.323
VC Unit us er joins WebE x s es s ion

TelePresence WebEx Engage vs CUVC
Features E ngage TP-WebE x us ing CUVC
S cheduling Phase 1- Integrated, 2-step process
using CTS-MAN for One Button to Push
(OBTP) call launch
Phase 2- Integrated using plug-in+ Web
portal
No Integrated Scheduling for WebEx
session
OBTP for Video only
Audio Phase 1- Integrated WebEx audio Bridge,
audio synced with video and One Button
to Push launch of audio bridge in
TelePresence room.
Phase 2- Meeting Place + other audio
bridges
Not integrated with WebEx audio bridge
Audio sync issues
Web Conferencing Phase 1- Integrated and launched with
One Button to Push and presentation
No direct presentation share in
TelePresence rooms. Login to WebEx client
required in room.
Video Phase1- One-way from TelePresence
room to WebEx
Phase2- Two-way SD video
Phase 1- Two-way video support.
Phase 2- HD video available in early
CY2010.
Availability Phase 1- Mid CY2010
Phase 2-TBD
Available today with WebEx T27 release.
Hardware/S calability/ No additional server/mcu needed.
Scalable
Requires CUVC and CUVC-M including
CUVC-D. Limited to no. of ports on CUVC.

 Add WebEx when scheduling a Cisco
TelePresence meeting
 One button to push to launch WebEx from Cisco
TelePresence room
 Two-way data sharing for WebEx and Cisco
TelePresence attendees
 Integrated audio and unified CTS/WebEx
participants list
 Global reach: Cisco TelePresence
video in a WebEx meeting
Summary

Email
S ummary: Cloud Collaboration on
WebE x
Web
Conferencing
IM and
Presence
Voice and
Video
Widgets and
Third-Party
Apps
Web 2.0 Application Platform
Cisco WebEx Collaboration Cloud
Team
Spaces

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Presentation collaboration in the cloud

Presentation collaboration in the cloud

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