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2. A dedication-constraint model of omnichannel shopping journey. (2025). Li, Chia-Ying ; Liao, Chien-Hsiang ; Fang, Yu-Hui.
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3. Omnichannel operations in the automotive aftermarket: Consumer reactions to various strategies. (2024). Liu, Yaoqi ; Zhang, Qianjun.
   In: Technology in Society.
   RePEc:eee:teinso:v:78:y:2024:i:c:s0160791x24002252.

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4. Does outsourcing enhance consumer services and profitability of a dual-channel retailing?. (2024). Ahn, Young-Hyo ; Guchhait, Rekha ; Sarkar, Mitali ; Ma, Jin-Hee ; Dey, Bikash Koli.
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5. Employee motivations in shaping customer value co-creation attitude and behavior: Job position as a moderator. (2024). Amin, Muhammad ; Khan, Imran ; Ting, Ding Hooi ; Shamim, Amjad ; Abbasi, Amir Zaib ; Jan, Amin.
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6. Is the advertisement policy for dual-channel profitable for retailing and consumer service of a retail management system under emissions-controlled flexible production system?. (2024). Yang, Liu ; Crdenas-Barrn, Leopoldo Eduardo ; Ramana, G V ; Sarkar, Biswajit ; Mridha, Bablu.
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7. The impact of adopting customization policy and sustainability for improving consumer service in a dual-channel retailing. (2023). Kumar, Varun ; Chauhan, Ruchi ; Majumder, Arunava.
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8. More gain, more give? The impact of brand community value on users€™ value co-creation. (2023). Dong, Xuebing ; Liao, Junyun ; Pang, Jiecong.
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9. The impact of buy-online-and-return-in-store channel integration on online and offline behavioral intentions: The role of offline store. (2023). Gong, Yeming ; Xu, Xianhao ; Chiang, Chung-Yean ; Xie, Chaohong.
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10. Advertisement policy for dual-channel within emissions-controlled flexible production system. (2023). Kar, Sumi ; Basu, Kajla ; Sarkar, Biswajit.
    In: Journal of Retailing and Consumer Services.
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11. Interactive engagement through travel and tourism social media groups: A social facilitation theory perspective. (2022). Kozak, Metin ; Camilleri, Mark Anthony.
    In: Technology in Society.
    RePEc:eee:teinso:v:71:y:2022:i:c:s0160791x22002391.

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12. Does retail type matter? Consumer responses to channel integration in omni-channel retailing. (2022). Dwivedi, Yogesh K ; Lim, Xin-Jean ; Cheah, Jun-Hwa ; Richard, James E.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:67:y:2022:i:c:s0969698922000856.

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25. Impact of online channel use on customer revenues and costs to serve: Considering product portfolios and self-selection. (2012). Skiera, Bernd ; Gensler, Sonja ; Leeflang, Peter.
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26. The impact of the amount of available information on decision delay: The role of common features. (2011). Chowdhury, Tilottama ; Labrecque, Lauren ; Nagpal, Anish ; Pandit, Ameet ; Khare, Adwait.
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27. Decision Quality Measures in Recommendation Agents Research. (2011). Lurie, Nicholas H ; Aksoy, Lerzan ; Cooil, Bruce.
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28. Consumer Acceptance of Recommendations by Interactive Decision Aids: The Joint Role of Temporal Distance and Concrete vs. Abstract Communications. (2010). dellaert, benedict ; Breugelmans, E. ; Dellaert, B. G. C., ; Koehler, C. F..
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29. The role of interactivity in e-tailing: Creating value and increasing satisfaction. (2010). Lee, Yun Jung ; Yoo, Weon-Sang ; Park, Jungkun.
    In: Journal of Retailing and Consumer Services.
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30. The Effectiveness of Telescopic Ads Delivered Via Interactive Digital Television: The Impact of the Amount of Information and the Level of Interactivity on Brand Responses. (2010). Cauberghe, Verolien ; de Pelsmacker, Patrick.
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31. The Effect of Web-Based Information Availability on Consumers Processing and Attitudes. (2010). Ruiz, Salvador ; Sicilia, Maria.
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32. Using the P3a to gauge automatic attention to interactive television advertising. (2010). Treleaven-Hassard, Shiree ; Gold, Joshua ; Ciorciari, Joseph ; Varan, Duane ; Critchley, Christine ; Schweda, Anika ; Bellman, Steven.
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33. Modeling Consumers Purchase and Delivery Choices in the Face of the Information Age. (2009). .
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34. Creating UGC Areas of Official Destination Websites: Is there a Recipe for Success? An Insight through Netnographic Research. (2009). Osti, Linda.
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35. How Task-Facilitative Interactive Tools Foster Buyers’ Trust in Online Retailers: A Process View of Trust Development in the Electronic Marketplace. (2009). Varadarajan, Rajan ; Gupta, Pranjal ; Yadav, Manjit S.
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36. Online social capital: Understanding e-impulse buying in practice. (2009). de Kervenoael, Ronan ; Palmer, Mark ; Selcen, D.
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37. An Experimental Study of the Relationship between Online Engagement and Advertising Effectiveness. (2009). Schaedel, Ute ; Malthouse, Edward C ; Calder, Bobby J.
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38. Information search and consideration set formation in a web-based store environment. (2009). Moore, Robert ; Punj, Girish.
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39. Beyond trial: Consumer assimilation of electronic channels. (2008). Johnson, Devon S.
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40. Creating emotions via B2C websites. (2008). Spence, Mark T. ; Jones, Marilyn Y. ; Vallaster, Christine.
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41. Research Note---Investigating the Influence of the Functional Mechanisms of Online Product Presentations. (2007). Jiang, Zhenhui ; Benbasat, Izak.
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42. Responses to complex pricing signals: Theory, evidence and implications for road pricing. (2007). Bonsall, Peter ; Maule, John ; Beale, JO ; Shires, Jeremy ; Matthews, Bryan.
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43. Developing effective e-recruiting websites: Insights for managers from marketers. (2007). Liu, Yuping ; Maurer, Steven D..
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44. Research Note: Individual Cognition and Dual-Task Interference in Group Support Systems. (2006). Heninger, William G ; Hilmer, Kelly Mcnamara ; Dennis, Alan R.
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45. PRESCRIPTION IN ONLINE SHOPPING : PROPOSAL OF A CONCEPTUAL FRAMEWORK BASED ON WINE SELLING ON THE INTERNET. (2006). Stenger, Thomas.
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46. Scales or Stars? Consumer Preferences for Food Quality Signals. (2006). Hooker, Neal ; Shang, Wenjing.
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47. Modeling the Clickstream: Implications for Web-Based Advertising Efforts. (2003). Novak, Thomas P. ; Chatterjee, Patrali ; Hoffman, Donna L..
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48. Electronic agents on the Internet: A new way to satisfy the consumer?. (2003). Rolland, Sylvie ; Wallet-Wodka, Deborah .
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49. When choices give in to temptations: Explaining the disagreement among importance measures. (2003). Barlas, Sema.
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50. Consumer Decision Making in Online Shopping Environments: The Effects of Interactive Decision Aids. (2000). Trifts, Valerie ; Haubl, Gerald.
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