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Employee motivations in shaping customer value co-creation attitude and behavior: Job position as a moderator. (2024). Amin, Muhammad ; Khan, Imran ; Ting, Ding Hooi ; Shamim, Amjad ; Abbasi, Amir Zaib ; Jan, Amin.
In: Journal of Retailing and Consumer Services.
RePEc:eee:joreco:v:79:y:2024:i:c:s0969698924001152.

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  1. How do sales promotions, communication agents, and psychological contracts determine purchase hesitation? Evidence from live stream influencers€™ fan groups. (2025). Zhou, Zhimin ; Majeed, Salman ; Wang, Xueying ; Zhang, Liangbo.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:84:y:2025:i:c:s0969698924004892.

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  13. Enabling customer co-creation behavior at a distance: the case of patients using self-monitoring handheld devices in healthcare. (2022). Thuy, Pham Ngoc ; Hau, Le Nguyen.
    In: Service Business.
    RePEc:spr:svcbiz:v:16:y:2022:i:1:d:10.1007_s11628-021-00451-y.

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  14. The COVID-19 emergency as an opportunity to co-produce an innovative approach to health services provision: the womens antenatal classes move on the web. (2022). Rosis, Sabina ; Bonciani, Manila ; Corazza, Ilaria.
    In: Italian Journal of Marketing.
    RePEc:spr:ijmark:v:2022:y:2022:i:1:d:10.1007_s43039-021-00045-6.

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  15. How Web Content Types Improve Consumer Engagement through Scarcity and Interactivity of Mobile Commerce?. (2022). Wang, Ming ; Choi, Jaewon.
    In: Sustainability.
    RePEc:gam:jsusta:v:14:y:2022:i:9:p:4898-:d:797143.

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  16. Influencer marketing: Homophily, customer value co-creation behaviour and purchase intention. (2022). Bu, YI ; Thaichon, Park ; Parkinson, Joy.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:66:y:2022:i:c:s0969698921004707.

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  17. Value co-creation and employee service behaviours: The moderating role of trust in employee - hotel relationship. (2022). Boadi, Victoria Atuobuah ; Hinson, Robert Ebo ; Bosompem, Josephine ; Antwi, Collins Opoku ; He, Zheng.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:66:y:2022:i:c:s0969698921004641.

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  18. Understanding the omnichannel customer journey: The effect of online and offline channel interactivity on consumer value co-creation behavior. (2022). Cui, Xingwen ; Xie, Qinghong ; Akram, Muhammad Shakaib ; Shareef, Mahmud Akhter ; Zhu, Jing ; Shakir, Awais M.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:65:y:2022:i:c:s0969698921004355.

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  19. Innovation in the sharing economy: A framework and future research agenda. (2022). Wang, Yonggui ; Li, Xia ; Benoit, Sabine ; Teng, Lefa ; Hampson, Daniel P.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:149:y:2022:i:c:p:207-216.

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  20. Value co-creation on a shared healthcare platform: Impact on service innovation, perceived value and patient welfare. (2022). Hossain, Md Afnan ; Hani, Umme ; Akter, Shahriar ; Babu, Mujahid Mohiuddin.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:140:y:2022:i:c:p:95-106.

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  21. Examining the role of cross-cultural factors in the international market on customer engagement and purchase intention. (2022). Chatterjee, Sheshadri ; Chaudhuri, Ranjan ; Vrontis, Demetris.
    In: Journal of International Management.
    RePEc:eee:intman:v:28:y:2022:i:3:s1075425322000412.

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  22. Why Do People Continue Using Fitness Wearables? The Effect of Interactivity and Gamification. (2021). Windasari, Nila Armelia ; Lin, Fu-Ren.
    In: SAGE Open.
    RePEc:sae:sagope:v:11:y:2021:i:4:p:21582440211056606.

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  23. Co-Production Performance Evaluation in Healthcare. A Systematic Review of Methods, Tools and Metrics. (2021). Marsilio, Marta ; Fusco, Floriana ; Gheduzzi, Eleonora ; Guglielmetti, Chiara.
    In: IJERPH.
    RePEc:gam:jijerp:v:18:y:2021:i:7:p:3336-:d:523016.

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  24. Antecedents and consequences of customer flexibility: Establishing the link to firm competitive advantage. (2021). Ghomi, Vahid ; Shokoohyar, Sina ; Esfahani, Mina Ghofrani ; Parast, Mahour ; Gligor, David.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:62:y:2021:i:c:s0969698921001752.

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  25. Employee Motivation to Co-Create Value (EMCCV): Construction and Validation of Scale. (2021). Ghazali, Zulkipli ; Amin, Muhammad ; Khan, Imran ; Shamim, Amjad.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:58:y:2021:i:c:s0969698920313424.

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  26. Impact of organizational culture and capabilities on employee commitment to ethical behavior in the healthcare sector. (2020). Lee, Donhee.
    In: Service Business.
    RePEc:spr:svcbiz:v:14:y:2020:i:1:d:10.1007_s11628-019-00410-8.

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  27. Dysfunctional customer behavior: conceptualization and empirical validation. (2019). Gong, Taeshik ; Kang, Minjeong.
    In: Service Business.
    RePEc:spr:svcbiz:v:13:y:2019:i:4:d:10.1007_s11628-019-00398-1.

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  28. Motivation triggers for customer participation in value co-creation. (2019). Hong, Soon-Goo ; Trimi, Silvana ; Palma, Freida C.
    In: Service Business.
    RePEc:spr:svcbiz:v:13:y:2019:i:3:d:10.1007_s11628-018-00395-w.

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  29. The role of customer operant resources in health care value creation. (2019). Hau, Le Nguyen.
    In: Service Business.
    RePEc:spr:svcbiz:v:13:y:2019:i:3:d:10.1007_s11628-018-00391-0.

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  30. Work pressure and burnout effects on emergency room operations: a system dynamics simulation approach. (2019). Noh, Yonghwi ; Rha, Jin Sung ; Choi, Donghyun.
    In: Service Business.
    RePEc:spr:svcbiz:v:13:y:2019:i:3:d:10.1007_s11628-018-00390-1.

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  31. Effects of key value co-creation elements in the healthcare system: focusing on technology applications. (2019). Lee, Donhee.
    In: Service Business.
    RePEc:spr:svcbiz:v:13:y:2019:i:2:d:10.1007_s11628-018-00388-9.

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  32. A value co-creation model in brand tribes: the effect of luxury cruise consumers’ power perception. (2019). Lee, Yuan ; Kim, Insin.
    In: Service Business.
    RePEc:spr:svcbiz:v:13:y:2019:i:1:d:10.1007_s11628-018-0373-x.

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  33. A value perspective of service interaction quality: the case of immigrants returning to native countries as medical tourists. (2019). Thuy, Pham Ngoc ; Ngoc, Nguyen Kim ; Hau, Le Nguyen.
    In: International Journal of Quality Innovation.
    RePEc:spr:ijoqin:v:5:y:2019:i:1:d:10.1186_s40887-019-0027-7.

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  34. Organizational intellectual capital and its relation to frontline service employee innovative behavior: consumer value co-creation behavior as a moderator. (2018). Lin, Tzu-An ; Chou, Cindy Yunhsin ; Huang, Chin Hsiu.
    In: Service Business.
    RePEc:spr:svcbiz:v:12:y:2018:i:4:d:10.1007_s11628-018-0387-4.

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  35. Two-sided effects of customer participation: roles of relationships and social-interaction values in social services. (2018). Lee, Thae Min ; Jun, Jong Kun ; Park, Cheol.
    In: Service Business.
    RePEc:spr:svcbiz:v:12:y:2018:i:3:d:10.1007_s11628-017-0357-2.

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  36. Impact of operational innovations on customer loyalty in the healthcare sector. (2018). Hong, Kwan Soo ; Lee, Donhee.
    In: Service Business.
    RePEc:spr:svcbiz:v:12:y:2018:i:3:d:10.1007_s11628-017-0355-4.

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