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   RePEc:eee:joreco:v:85:y:2025:i:c:s0969698925000463.

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   In: Journal of Retailing and Consumer Services.
   RePEc:eee:joreco:v:84:y:2025:i:c:s0969698924004454.

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   RePEc:eee:joreco:v:82:y:2025:i:c:s0969698924004387.

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   RePEc:eee:joreco:v:82:y:2025:i:c:s0969698924003965.

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6. The inverted U-shape of consumer reviews and conversion rates: The moderating role of store longevity and transaction volume on service-selling platforms. (2025). Zhou, LI ; Zhong, Qiming ; Ji, Ting ; Zhang, Jie.
   In: Journal of Retailing and Consumer Services.
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   In: Journal of Retailing and Consumer Services.
   RePEc:eee:joreco:v:81:y:2024:i:c:s0969698924003175.

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8. How violation of consumers€™ expectations causes perceived betrayal and related behaviors: Theoretical perspectives from expectancy violation theory. (2024). Attri, Rekha ; Saeed, Najiya ; Akhtar, Naeem ; Yaqub, Muhammad Zafar.
   In: Journal of Retailing and Consumer Services.
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9. Understanding impulse buying in short video live E-commerce: The perspective of consumer vulnerability and product type. (2024). Zhang, Yundi ; Yan, Xiangbin.
   In: Journal of Retailing and Consumer Services.
   RePEc:eee:joreco:v:79:y:2024:i:c:s0969698924001498.

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    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:77:y:2024:i:c:s0969698923003727.

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11. The betrayal puzzle: Unraveling the connection between inauthenticity, corporate wrongdoing and brand betrayal with avoidance and reparation. (2024). Siddiqi, Umar Iqbal ; Islam, Tahir ; Akhtar, Naeem ; Ittefaq, Huma ; Kuzior, Aleksandra.
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    RePEc:eee:joreco:v:76:y:2024:i:c:s096969892300348x.

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13. Brand competitiveness and resilience to exogenous shock: Usage of smartphone apps during the COVID-19 pandemic. (2023). Katsumata, Sotaro ; Kannan, P K ; Nishimoto, Akihiro.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:75:y:2023:i:c:s096969892300200x.

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14. Understanding customer participation in CSR activities: The impact of perceptions of CSR, affective commitment, brand equity, and corporate reputation. (2023). Kim, Yeonshin ; Hur, Won-Moo ; Lee, Luri.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:75:y:2023:i:c:s0969698923001832.

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15. Drivers of eWOM engagement on social media for luxury consumers: Analysis, implications, and future research directions. (2023). Kumar, Sampath K ; Patel, Jayesh ; Pangarkar, Aniruddha.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:74:y:2023:i:c:s0969698923001571.

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16. What do consumers want? A methodological framework to identify determinant product attributes from consumers€™ online questions. (2023). Aw, Eugene Cheng-Xi ; Fernando, Angeline Gautami.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:73:y:2023:i:c:s0969698923000826.

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17. Consequences of consumer regret with online shopping. (2023). Barta, Sergio ; Gurrea, Raquel ; Flavin, Carlos.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:73:y:2023:i:c:s0969698923000796.

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18. Text mining-based four-step framework for smart speaker product improvement and sales planning. (2023). Park, Jeongeun ; Kim, Hayoung ; Yang, Donguk.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:71:y:2023:i:c:s096969892200279x.

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19. Exploring customer concerns on service quality under the COVID-19 crisis: A social media analytics study from the retail industry. (2023). Tse, Ying Kei ; Li, Xinwei ; Zeng, Wenjuan ; Xu, Mao ; Chan, Hing Kai.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:70:y:2023:i:c:s0969698922002508.

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20. The Integration of Social Media in Integrated Marketing Communication: A Systematic Review and Theorical Framework. (2023). Trebicka, Brunela ; Harizi, Ariola.
    In: Academic Journal of Interdisciplinary Studies.
    RePEc:bjz:ajisjr:2494.

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21. A Methodology for Machine-Learning Content Analysis to Define the Key Labels in the Titles of Online Customer Reviews with the Rating Evaluation. (2022). Diaz, Manuel Rodriguez ; Ahmed, Ayat Zaki.
    In: Sustainability.
    RePEc:gam:jsusta:v:14:y:2022:i:15:p:9183-:d:872775.

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22. A novel data-driven weighted sentiment analysis based on information entropy for perceived satisfaction. (2022). Wang, Zheng ; Ji, Ying ; Qu, Shaojian ; Zuo, Lulu.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:68:y:2022:i:c:s096969892200131x.

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