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The impact of reverse logistics process coordination on third party relationship quality: A moderated mediation model for multichannel retailers in the fashion industry. (2023). Ahmed, Waqas ; Moazzam, Muhammad ; Haq, Mahin ; Khan, Abdul Salam.
In: Journal of Retailing and Consumer Services.
RePEc:eee:joreco:v:73:y:2023:i:c:s0969698923001091.

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  1. Does outsourcing enhance consumer services and profitability of a dual-channel retailing?. (2024). Ahn, Young-Hyo ; Guchhait, Rekha ; Sarkar, Mitali ; Ma, Jin-Hee ; Dey, Bikash Koli.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:81:y:2024:i:c:s0969698924002923.

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  2. Analytical insights into coordination and competition in dual-channel supply chains: A multi-factor dependent demand perspective. (2024). Hosseini-Motlagh, Seyyed-Mahdi ; Pazari, Parvin ; Nematollahi, Mohammadreza.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:78:y:2024:i:c:s096969892400002x.

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  18. Psychological comfort in service relationships: A mixed-method approach. (2022). Purohit, Sonal ; Desai, Shachi ; Radia, Karan Nilesh ; Nenavani, Jitendra.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:64:y:2022:i:c:s0969698921003908.

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  19. Consignment supply chain cooperation for complementary products under online to offline business mode. (2021). Chen, Zhisong ; Su, Shong-Iee Ivan.
    In: Flexible Services and Manufacturing Journal.
    RePEc:spr:flsman:v:33:y:2021:i:1:d:10.1007_s10696-020-09376-6.

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  20. A neural network based price sensitive recommender model to predict customer choices based on price effect. (2021). Singh, Vinay ; Chen, Shiuann-Shuoh ; Choubey, Bhaskar.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:61:y:2021:i:c:s0969698921001399.

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  21. Dynamic cooperative promotion in the presence of consumer reference effect with competing retailers. (2021). Huang, Zongsheng ; Bai, Peijie.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:60:y:2021:i:c:s0969698921000072.

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  22. The ramification of dynamic investment on the promotion and preservation technology for inventory management through a modified flower pollination algorithm. (2021). Saha, Subrata ; Chatterjee, Debajyoti ; Sarkar, Biswajit.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:58:y:2021:i:c:s0969698920313345.

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  23. How does relationship quality sustain the rich world’s poorest businesses?. (2021). Kattiyapornpong, Uraiporn ; Hani, Umme ; Akter, Shahriar ; Wickramasinghe, Ananda.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:133:y:2021:i:c:p:297-308.

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  24. Development of an AHP hierarchy for managing omnichannel capabilities: a design science research approach. (2020). Wulf, Jochen.
    In: Business Research.
    RePEc:spr:busres:v:13:y:2020:i:1:d:10.1007_s40685-019-0095-5.

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  25. Consumer behavior using multiple channels: a review. (2020). Sanmartin, Sonia ; san Jose, Rebeca ; Rodrigueztorrico, Paula.
    In: DOCFRADIS Working Papers.
    RePEc:ovr:docfra:2002.

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  26. Estimation of the Marketing Activity of Banking Structures. (2020). Кочесокова, Марьяна ; Sroka, Wodzimierz ; Shpak, Nestor ; Gvozd, Maryana ; Kulyniak, Ihor ; Malynovska, Yuliya.
    In: Acta Universitatis Agriculturae et Silviculturae Mendelianae Brunensis.
    RePEc:mup:actaun:actaun_2020068010229.

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  27. Visitor Engagement, Relationship Quality, and Environmentally Responsible Behavior. (2020). Lv, Xingyang ; Zhou, Xiaoli ; Tang, Chengcai ; Xing, BO.
    In: IJERPH.
    RePEc:gam:jijerp:v:17:y:2020:i:4:p:1151-:d:319838.

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  28. Omni-channel management in the new retailing era: A systematic review and future research agenda. (2020). Cai, Ya-Jun.
    In: International Journal of Production Economics.
    RePEc:eee:proeco:v:229:y:2020:i:c:s0925527320301195.

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  29. Personalization and hedonic motivation in creating customer experiences and loyalty in omnichannel retail. (2020). Tyrvinen, Olli ; Karjaluoto, Heikki ; Saarijrvi, Hannu.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:57:y:2020:i:c:s0969698919314882.

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  30. The influence of sharing versus self-use on the preference for different types of promotional offers. (2020). Cheng, Yin-Hui ; Wu, Yi-Chin ; Chuang, Shih-Chieh ; Pei, Annie.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:54:y:2020:i:c:s0969698919305296.

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  31. €œHow does customer perception of salespeople influence the relationship? A study in an emerging economy€. (2020). Vzquez-Carrasco, Rosario ; Fuentes-Blasco, Mara ; Arditto, Luis ; Cambra-Fierro, Jess J ; Jaraba, Ana Olavarra.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:54:y:2020:i:c:s0969698919301730.

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  32. Between a rock and a hard place: Seizing the opportunity of demanding customers by means of frontline service behaviors. (2020). Paesbrugghe, Bert ; Itani, Omar ; Jaramillo, Fernando.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:53:y:2020:i:c:s0969698919306113.

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  33. Combining channels to make smart purchases: The role of webrooming and showrooming. (2020). Gurrea, Raquel ; Ors, Carlos ; Flavin, Carlos.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:52:y:2020:i:c:s0969698919300992.

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  34. Relationship quality determinants and outcomes in retail banking services: The role of customer experience. (2019). Pinto, Teresa ; Fernandes, Teresa.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:50:y:2019:i:c:p:30-41.

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  35. Are you still online or are you already mobile? €“ Predicting the path to successful conversions across different devices. (2019). Figura, Lilli ; Kaatz, Christopher ; Brock, Christian.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:50:y:2019:i:c:p:10-21.

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  36. A quantitative performance management framework for assessing omnichannel retail supply chains. (2019). Christopher, Martin ; Yumurtaca, Iak Zge ; Adivar, Burcu.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:48:y:2019:i:c:p:257-269.

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  37. Affect transfer from national brands to store brands in multi-brand stores. (2018). Porcheddu, Daniele ; Melara, Robert D ; Massara, Francesco ; Scarpi, Daniele.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:45:y:2018:i:c:p:103-110.

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  38. Impact of service quality on customer satisfaction in Malaysia airlines: A PLS-SEM approach. (2018). Farooq, Muhammad Shoaib ; Jaafar, Norizan ; Salam, Maimoona ; Ayupp, Kartinah ; Fayolle, Alain.
    In: Journal of Air Transport Management.
    RePEc:eee:jaitra:v:67:y:2018:i:c:p:169-180.

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  39. Explaining adoption of mobile banking with the theory of trying, general self-confidence, and cynicism. (2017). Chaouali, Walid ; Ladhari, Riadh ; Souiden, Nizar.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:35:y:2017:i:c:p:57-67.

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  40. Evaluation of quantitative indicators of marketing activities in the banking sector. (2016). Janokova, Maria ; Ulkova, Katarina ; Csikosova, Adriana.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:69:y:2016:i:11:p:5028-5033.

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