1. When and why personalized tourism recommendations reduce purchase intention?. (2025). Li, Fangxuan.
   In: Information Technology & Tourism.
   RePEc:spr:infott:v:27:y:2025:i:1:d:10.1007_s40558-024-00305-z.

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2. Developing a Precision-Based E-Marketing Application for Improved Adoption Among Traditional Farmers in the Eastern Cape, South Africa. (2025). Mohamad, Osman ; Khan, Nasreen ; Loon, Cheng Heng.
   In: International Journal of E-Services and Mobile Applications (IJESMA).
   RePEc:igg:jesma0:v:17:y:2025:i:1:p:1-25.

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3. Retail futures: Customer experience, phygital retailing, and the Experiential Retail Territories perspective. (2025). Varley, Rosemary ; Alexander, Bethan.
   In: Journal of Retailing and Consumer Services.
   RePEc:eee:joreco:v:82:y:2025:i:c:s0969698924004041.

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4. Navigating the Omnichannel Landscape:€‰Unraveling the Antecedents of Customer Loyalty. (2024). Bang, Youngsok ; Jo, Hyeon.
   In: SAGE Open.
   RePEc:sae:sagope:v:14:y:2024:i:1:p:21582440241233091.

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5. The impact of online shopping motivation on customer loyalty in Mobile Applications. (2024). Nguyen, Luan-Thanh.
   In: MPRA Paper.
   RePEc:pra:mprapa:119657.

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6. Using the Extended Unified Theory of Acceptance and Use of Technology to explore how to increase users’ intention to take a robotaxi. (2024). Chen, Tong ; Lin, Shuyuan ; Sun, Jie ; Gu, Chao ; Wei, Wei ; Miao, Wei.
   In: Palgrave Communications.
   RePEc:pal:palcom:v:11:y:2024:i:1:d:10.1057_s41599-024-03271-3.

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7. Leveraging digital technology in retailing business: Unboxing synergy between omnichannel retail adoption and sustainable retail performance. (2024). Ghoshal, Sudishna ; Gokhale, Ravindra ; Raut, Rakesh D ; Kumar, Mukesh ; Akarte, Milind ; Vhatkar, Manjunath S.
   In: Journal of Retailing and Consumer Services.
   RePEc:eee:joreco:v:81:y:2024:i:c:s0969698924003436.

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8. Technology roadmapping for the e-commerce sector: A text-mining approach. (2024). Vijay, Tata Sai ; Singh, Shiwangi.
   In: Journal of Retailing and Consumer Services.
   RePEc:eee:joreco:v:81:y:2024:i:c:s096969892400273x.

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9. How do customers react to preferential treatment? An affective events theory and time-lagged survey. (2024). Lim, Weng Marc ; Rasool, Shahid ; Ul, Qurat ; Zeshan, Muhammad.
   In: Journal of Retailing and Consumer Services.
   RePEc:eee:joreco:v:80:y:2024:i:c:s0969698924002236.

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10. Psychographic segmentation of multichannel customers: investigating the influence of individual differences on channel choice and switching behavior. (2024). Blmker, Jan ; Albrecht, Carmen-Maria.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:79:y:2024:i:c:s0969698924001024.

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11. Influence of perceived value on omnichannel usage: Mediating and moderating roles of the omnichannel shopping habit. (2024). Sharma, Neeru ; Fatima, Johra Kayeser.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:77:y:2024:i:c:s0969698923003788.

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12. Demonstrating the influencing factors and outcomes of customer experience in omnichannel retail. (2024). Park, Younggeun ; Zhang, Xueting.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:77:y:2024:i:c:s0969698923003739.

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13. The effects of hedonic shopping values on loyalty towards small retailers: The moderating role of trust. (2024). Park, Kwangsoo ; Lee, Jaeha.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:76:y:2024:i:c:s0969698923003661.

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14. SIoT robots and consumer experiences in retail: Unpacking repeat purchase intention drivers leveraging computers are social actors (CASA) paradigm. (2024). de Kervenoael, Ronan ; Hasan, Rajibul ; Psylla, Evangelia ; Schwob, Alexandre.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:76:y:2024:i:c:s0969698923003405.

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15. Personalized touchpoints and customer experience: A conceptual synthesis. (2024). Weippert, Marco ; Weidig, Jakob ; Kuehnl, Christina.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:177:y:2024:i:c:s0148296324001450.

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16. Analysis of Hedonic and Utilitarian Consumer Values Affecting the Retail Store Image in India. (2023). Raut, Umesh Ramchandra ; Pawar, Prafulla Arjun.
    In: Tržište/Market.
    RePEc:zag:market:v:35:y:2023:i:2:p:129-143.

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17. The dual effect of digital communication reinforcement drivers on purchase intention in the social commerce environment. (2023). Shah, Syed Asim ; Shoukat, Muhammad Haroon ; Brito, Marianny Jessica ; Selem, Kareem M.
    In: Palgrave Communications.
    RePEc:pal:palcom:v:10:y:2023:i:1:d:10.1057_s41599-023-01539-8.

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18. Empowering retailers: A bounded rationality perspective to enhancing omnichannel journey satisfaction. (2023). Vilches-Montero, Sonia ; Muthaffar, Aisha.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:75:y:2023:i:c:s0969698923002874.

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19. Deposit AI as the €œinvisible hand€ to make the resale easier: A moderated mediation model. (2023). Guo, Yulang ; Luo, Mengting ; Peng, Leiqing.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:75:y:2023:i:c:s0969698923002278.

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20. Examining the gamified effect of the blindbox design: The moderating role of price. (2023). Feng, Yuanyue ; Miao, Xiaoyu ; Yang, Congcong ; Niu, Ben.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:74:y:2023:i:c:s0969698923001704.

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21. Consumers€™ willingness to disclose their personal data in e-commerce: A reciprocity-based social exchange perspective. (2023). Ius, Sigitas Urbonavia ; Degutis, Mindaugas ; Hollebeek, Linda D ; Anselmsson, Johan.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:74:y:2023:i:c:s0969698923001327.

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22. Understanding the usability of retail fashion brand chatbots: Evidence from customer expectations and experiences. (2023). Aslam, Usman.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:74:y:2023:i:c:s0969698923001248.

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23. Does product involvement drive consumer flow state in the AR environment? A study on behavioural responses. (2023). Vanheems, Rgine ; Viassone, Milena ; Serravalle, Francesca.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:72:y:2023:i:c:s0969698923000267.

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24. Reducing waste management challenges: Empirical assessment of waste sorting intention among corporate employees in Ghana. (2023). Adu-Gyamfi, Gibbson ; Nketiah, Emmanuel ; Cudjoe, Dan ; Obuobi, Bright ; Zhu, Bangzhu ; Asamoah, Ama Nyarko ; Adjei, Mavis.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:72:y:2023:i:c:s0969698923000085.

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25. Whats in the box? Investigating the benefits and risks of the blind box selling strategy. (2023). Hussain, Khalid ; Nkoulou, Gustave Florentin ; Jing, Fengjie.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:71:y:2023:i:c:s096969892200282x.

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26. Are AI chatbots a cure-all? The relative effectiveness of chatbot ambidexterity in crafting hedonic and cognitive smart experiences. (2023). Gao, Wei ; Fan, Hua ; Han, Bing.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:156:y:2023:i:c:s0148296322009912.

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27. Strategic orientation towards digitization to improve supermarket loyalty in an omnichannel context. (2023). Cuesta-Valio, Pedro ; Gutierrez-Rodriguez, Pablo ; Nunez-Barriopedro, Estela ; Garcia-Henche, Blanca.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:156:y:2023:i:c:s0148296322009407.

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28. Is the shopper always the king/queen? Study of omnichannel retail technology use and shopping orientations. (2022). Slama, Boulbeba ; ben Mimoun, Mohamed Slim ; Miltgen, Caroline Lancelot.
    In: Post-Print.
    RePEc:hal:journl:hal-03519230.

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29. Retail media networks. (2022). Williamson, Mark ; Bartholomew, Darrell E.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:69:y:2022:i:c:s0969698922002120.

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30. Competitive sustainable processes and pricing decisions in omnichannel closed-up supply chains under different channel power structures. (2022). Jena, Sarat Kumar ; Meena, Purushottam.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:69:y:2022:i:c:s0969698922002077.

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31. Consequences of personalized product recommendations and price promotions in online grocery shopping. (2022). Laukkanen, Tommi ; Luongo, Milena ; Hallikainen, Heli ; Dhir, Amandeep.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:69:y:2022:i:c:s0969698922001813.

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32. How to retain customers in omnichannel retailing: Considering the roles of brand experience and purchase behavior. (2022). Hsieh, Yi-Ching ; Chiu, Hung-Chang ; Yin, Chin-Ching ; Kuo, Chia-Yu.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:69:y:2022:i:c:s0969698922001631.

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33. Enhancing playful customer experience with personalization. (2022). Magrofuoco, Nathan ; Lambillotte, Laetitia ; Vanderdonckt, Jean ; Poncin, Ingrid.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:68:y:2022:i:c:s0969698922001102.

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34. Does retail type matter? Consumer responses to channel integration in omni-channel retailing. (2022). Dwivedi, Yogesh K ; Lim, Xin-Jean ; Cheah, Jun-Hwa ; Richard, James E.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:67:y:2022:i:c:s0969698922000856.

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35. Is the shopper always the king/queen? Study of omnichannel retail technology use and shopping orientations. (2022). ben Mimoun, Mohamed Slim ; Miltgen, Caroline Lancelot ; Slama, Boulbeba.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:65:y:2022:i:c:s0969698921004100.

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36. The customer retail app experience: Implications for customer loyalty. (2022). Molinillo, Sebastian ; Aguilar-Illescas, Roco ; Anaya-Snchez, Rafael ; Carvajal-Trujillo, Elena.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:65:y:2022:i:c:s0969698921004082.

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37. Online personalized recommended product quality and e-impulse buying: A conditional mediation analysis. (2022). Ampadu, Seth ; Gyamfi, Samuel Adu ; Amoako, Richard ; Amankwa, Eric ; Debrah, Emmanuel ; Antwi, Collins Opoku ; Jiang, Yuanchun.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:64:y:2022:i:c:s0969698921003556.

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38. When and how consumers are willing to exchange data with retailers: An exploratory segmentation. (2022). Sands, Sean J ; Pallant, Jessica L ; Afifi, Eslam ; Ferraro, Carla R.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:64:y:2022:i:c:s0969698921003404.

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39. Price-personalization: Customer typology based on hospitality business. (2022). Williams, Nigel L ; Buhalis, Dimitrios ; Tomczyk, Arkadiusz T.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:147:y:2022:i:c:p:462-476.

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40. Enhancing Retail Brand Equity through Consumption Value: The Mediating Effect of Brand Experience. (2022). Khalil, Shahzad ; Ul, Mirza Ameen.
    In: iRASD Journal of Management.
    RePEc:ani:irdjom:v:4:y:2022:i:1:p:114-126.

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41. Consumer perceptions of real-time marketing used in campaigns for retail businesses. (2021). Kallier, Safura M ; Wiid, Johannes A.
    In: International Journal of Research in Business and Social Science (2147-4478).
    RePEc:rbs:ijbrss:v:10:y:2021:i:2:p:86-105.

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42. Deciphering in-store-online switching in multi-channel retailing context: Role of affective commitment to purchase situation. (2021). Das, Manish ; Shah, Dhara ; Jebarajakirthy, Charles ; Shankar, Amit.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:63:y:2021:i:c:s0969698921003088.

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43. Quality of channel integration and customer loyalty in omnichannel retailing: The mediating role of customer engagement and relationship program receptiveness. (2021). Gao, Mengjia ; Huang, Lin.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:63:y:2021:i:c:s096969892100254x.

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44. How do firms handle variability in customer experience? A dynamic approach to better understanding customer retention. (2021). Gao, Lily ; Cambra-Fierro, Jess ; Melero-Polo, Igucel ; Trifu, Andreea.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:61:y:2021:i:c:s0969698921001442.

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45. How customer experience incongruence affects omnichannel customer retention: The moderating role of channel characteristics. (2021). Jia, Xingping ; Li, Wenqian ; Gao, Wei ; Fan, Hua.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:60:y:2021:i:c:s0969698921000539.

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46. E-retail factors for customer activation and retention: An empirical study from Indian e-commerce customers. (2021). Kumar, Vikas ; Ayodeji, Ogunmola Gabriel.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:59:y:2021:i:c:s0969698920314077.

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