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Demonstrating the influencing factors and outcomes of customer experience in omnichannel retail. (2024). Park, Younggeun ; Zhang, Xueting.
In: Journal of Retailing and Consumer Services.
RePEc:eee:joreco:v:77:y:2024:i:c:s0969698923003739.

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  1. How do omnichannel customer experiences affect customer engagement? Theory and empirical validation. (2025). Rahman, Syed Mahmudur ; Carlson, Jamie ; Gudergan, Siegfried P ; Wetzels, Martin ; Grewal, Dhruv.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:189:y:2025:i:c:s0148296325000190.

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  2. Seeking stability or change? Retailers€™ organizational legitimacy, strategic orientation and cross-channel integration. (2024). Jiang, Xiuling ; Qian, Liping ; Cai, Jingang ; Xue, Jiaqi.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:80:y:2024:i:c:s0969698924002054.

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  3. Assessing the impact of AI-chatbot service quality on user e-brand loyalty through chatbot user trust, experience and electronic word of mouth. (2024). An, Xin ; Xu, Shuo ; Shahzad, Muhammad Farrukh ; Javed, Iqra.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:79:y:2024:i:c:s0969698924001632.

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  4. Tricks of the trade: Understanding and utilizing influencer tactics to improve retailer performance. (2024). Rosengren, Sara ; Farrell, Justine Rapp ; Campbell, Colin.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:79:y:2024:i:c:s096969892400153x.

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  5. Experience intensification to purchase intentions of derivative works in service-intensive industries: An empirical study. (2024). Guan, Shuqi ; Tian, Feng ; Chao, Chih-Wei.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:79:y:2024:i:c:s0969698924001334.

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  6. Psychographic segmentation of multichannel customers: investigating the influence of individual differences on channel choice and switching behavior. (2024). Blmker, Jan ; Albrecht, Carmen-Maria.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:79:y:2024:i:c:s0969698924001024.

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  7. Validating a Proposed Model on the Factors that Influence Consumers Unique Phygital and Memorable Shopping Experiences in Phygital Retail Outlets. (2024). Spais, George ; Karagioumlezis, Athanasios.
    In: Journal of Emerging Trends in Marketing and Management.
    RePEc:aes:jetimm:v:1:y:2024:i:2:p:51-72.

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  18. The show must go on: The mediating role of self-assessment in the relationship between performers’ technology acceptance and satisfaction level with remote performances in Korea during the COVID-19 pandemic. (2022). Ah, Yeon ; Byon, Kevin K ; Hahm, Joon Beom.
    In: Technology in Society.
    RePEc:eee:teinso:v:68:y:2022:i:c:s0160791x21003304.

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  19. Building user engagement to mhealth apps from a learning perspective: Relationships among functional, emotional and social drivers of user value. (2022). Davison, Robert M ; Gmez-Rico, Mar ; Santos-Vijande, Mara Leticia ; Molina-Collado, Arturo.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:66:y:2022:i:c:s0969698922000492.

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  20. Mobile Internet Use and Multidimensional Poverty: Evidence from A Household Survey in Rural China. (2021). Lu, Haiyang ; Wang, Sangui ; Li, Meng ; Yang, Long.
    In: Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement.
    RePEc:spr:soinre:v:158:y:2021:i:3:d:10.1007_s11205-021-02736-1.

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  21. Factors Influencing Consumer Intention to Shop Online in Nigeria: A Conceptual Study. (2021). Kumar, Pawan ; Usman, Muhammad Umar.
    In: Vision.
    RePEc:sae:vision:v:25:y:2021:i:4:p:407-414.

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  22. Understanding Factors That Influence Consumer Intention to Use Mobile Money Services: An Application of UTAUT2 With Perceived Risk and Trust. (2021). Ofori-Boafo, Richmond ; Agyei, James ; Abrokwah, Eugene ; Boadi, Eric Kofi ; Penney, Emmanuel Kofi.
    In: SAGE Open.
    RePEc:sae:sagope:v:11:y:2021:i:3:p:21582440211023188.

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  23. Developing a Research Model for Mobile Wallet Adoption and Usage. (2021). Sunny, Prajod ; George, Ajimon.
    In: IIM Kozhikode Society & Management Review.
    RePEc:sae:iimkoz:v:10:y:2021:i:1:p:82-98.

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  24. The effect of perceived ease of use on continuance intention through perceived usefulness and trust: A study on Klikindomaret service users in Malang City. (2021). Rohman, Fatchur ; Jatimoy, Dading ; Djazuli, Atim.
    In: International Journal of Research in Business and Social Science (2147-4478).
    RePEc:rbs:ijbrss:v:10:y:2021:i:4:p:430-437.

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  25. Influencing Factors of Intention to Use Mobile Devices for Reading: Moderation Effects of Perceived Sociality and Perceived Risk. (2021). Ye, Pinghao ; Liu, Liqiong.
    In: International Journal of Mobile and Blended Learning (IJMBL).
    RePEc:igg:jmbl00:v:13:y:2021:i:3:p:1-17.

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  26. The Emergence of Service Robots at Restaurants: Integrating Trust, Perceived Risk, and Satisfaction. (2021). Seo, Kyung Hwa ; Lee, Jee Hye.
    In: Sustainability.
    RePEc:gam:jsusta:v:13:y:2021:i:8:p:4431-:d:536991.

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  27. Sustainable FinTech Innovation Orientation: A Moderated Model. (2021). Alghazzawi, Rasha ; Al-Okaily, Manaf ; Alsharairi, Malek ; Shishan, Farah ; Al-Dmour, Ahmed ; al Natour, Abdul Rahman.
    In: Sustainability.
    RePEc:gam:jsusta:v:13:y:2021:i:24:p:13591-:d:698175.

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  28. Digital Financial Inclusion Sustainability in Jordanian Context. (2021). Abutaber, Thaer Ahmad ; Almarashdah, Manal Ali ; Al-Okaily, Manaf ; Alshirah, Malek Hamed ; Lutfi, Abdalwali.
    In: Sustainability.
    RePEc:gam:jsusta:v:13:y:2021:i:11:p:6312-:d:567741.

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  29. Modeling Mobile Commerce Applications’ Antecedents of Customer Satisfaction among Millennials: An Extended TAM Perspective. (2021). Duffett, Rodney ; Ngubelanga, Atandile.
    In: Sustainability.
    RePEc:gam:jsusta:v:13:y:2021:i:11:p:5973-:d:562211.

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  30. Impact of Digitalization on Customers’ Well-Being in the Pandemic Period: Challenges and Opportunities for the Retail Industry. (2021). TIRON TUDOR, ADRIANA ; Capusneanu, Sorinel ; Akram, Umair ; Cpuneanu, Sorinel ; Fulop, Melinda Timea ; Topor, Dan Ioan ; Tiron-Tudor, Adriana.
    In: IJERPH.
    RePEc:gam:jijerp:v:18:y:2021:i:14:p:7533-:d:594729.

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  31. Experience of digital music services and digital self-efficacy among older adults: Enjoyment and anxiety as mediators. (2021). Kim, Miyea ; Oh, Joohyun.
    In: Technology in Society.
    RePEc:eee:teinso:v:67:y:2021:i:c:s0160791x21002487.

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  32. Acceptability of mobile stock trading application: A study of young investors in Malaysia. (2021). Tan, Siow-Hooi ; Chong, Lee-Lee.
    In: Technology in Society.
    RePEc:eee:teinso:v:64:y:2021:i:c:s0160791x20313002.

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  33. Trust in Courier Services and Its Antecedents as a Determinant of Perceived Service Quality and Future Intention to Use Courier Service. (2020). Ejdys, Joanna ; Gulc, Aleksandra.
    In: Sustainability.
    RePEc:gam:jsusta:v:12:y:2020:i:21:p:9088-:d:438396.

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  34. An Internet of Things (IoT) Acceptance Model. Assessing Consumer’s Behavior toward IoT Products and Applications. (2020). Tsourela, Maria ; Nerantzaki, Dafni-Maria.
    In: Future Internet.
    RePEc:gam:jftint:v:12:y:2020:i:11:p:191-:d:439311.

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  35. Modeling Cost Saving and Innovativeness for Blockchain Technology Adoption by Energy Management. (2020). Alnumay, Waleed S ; Al-Rahmi, Waleed Mugahed ; Ullah, Nazir ; Al-Samarraie, Hosam ; Alzahrani, Ahmed Ibrahim.
    In: Energies.
    RePEc:gam:jeners:v:13:y:2020:i:18:p:4783-:d:413153.

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  36. Assessment of mobile technology use in the emerging market: Analyzing intention to use m-payment services in India. (2020). Molinillo, Sebastian ; Singh, Nidhi ; Sinha, Neena ; Liebana-Cabanillas, Francisco ; Japutra, Arnold.
    In: Telecommunications Policy.
    RePEc:eee:telpol:v:44:y:2020:i:9:s0308596120301014.

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  37. The Determinants of Digital Payment Systems’ Acceptance under Cultural Orientation Differences: The Case of Uncertainty Avoidance. (2020). Al-Okaily, Manaf ; Alsyouf, Adi ; Lutfi, Abdalwali ; Taamneh, Abdallah ; Alsaad, Abdallah.
    In: Technology in Society.
    RePEc:eee:teinso:v:63:y:2020:i:c:s0160791x20302086.

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  38. The disruptive mobile wallet in the hospitality industry: An extended mobile technology acceptance model. (2020). Loh, Xiu-Ming ; Lew, Susan ; Ooi, Keng-Boon ; Hew, Jun-Jie ; Tan, Garry Wei-Han.
    In: Technology in Society.
    RePEc:eee:teinso:v:63:y:2020:i:c:s0160791x20301949.

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  39. The role of cognitive absorption in predicting mobile internet users’ continuance intention: An extension of the expectation-confirmation model. (2020). Hashim, Noor Hazarina ; Jumaan, Ibrahim A ; Al-Ghazali, Basheer M.
    In: Technology in Society.
    RePEc:eee:teinso:v:63:y:2020:i:c:s0160791x19305457.

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  40. Predicting the intention to use and hedonic motivation for mobile learning: A comparative study in two Middle Eastern countries. (2020). Alowayr, Ali ; Al-Azawei, Ahmed.
    In: Technology in Society.
    RePEc:eee:teinso:v:62:y:2020:i:c:s0160791x2030213x.

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  41. Accepting financial transactions using blockchain technology and cryptocurrency: A customer perspective approach. (2020). Kim, Suk Kyoung ; Rho, Jae Jeung ; Albayati, Hayder.
    In: Technology in Society.
    RePEc:eee:teinso:v:62:y:2020:i:c:s0160791x19307055.

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  42. Predicting the adoption of a mobile government security response system from the users perspective: An application of the artificial neural network approach. (2020). Shahzad, Fakhar ; Shahbaz, Muhammad ; Shafique, Muhammad Aamir ; Xiu, Guoyi.
    In: Technology in Society.
    RePEc:eee:teinso:v:62:y:2020:i:c:s0160791x19302581.

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  43. Mapping gender and marital roles on customer delight by value perception for mobile technology in India. (2020). Guha, Sanjay ; Dubey, Prince ; Bajpai, Naval ; Kulshreshtha, Kushagra.
    In: Technology in Society.
    RePEc:eee:teinso:v:62:y:2020:i:c:s0160791x18303208.

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  44. Investigating the antecedents of customer brand engagement and consumer-based brand equity in social media. (2020). Algharabat, Raed ; Rana, Nripendra P ; Gupta, Ashish ; Alalwan, Ali Abdallah ; Baabdullah, Abdullah.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:53:y:2020:i:c:s0969698918308816.

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  45. Determinants of the Continued Intention of College Students in China to Use DiDi Mobile Car-Sharing Services. (2019). Tianyu, Zhao ; Chuanyong, Luo ; Mensah, Isaac Kofi ; Zeng, Guohua.
    In: SAGE Open.
    RePEc:sae:sagope:v:9:y:2019:i:4:p:2158244019893697.

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  46. Connecting through Technology: Smartphone Users’ Social Cognitive and Emotional Motivations. (2019). Youn, Song-Yi.
    In: Social Sciences.
    RePEc:gam:jscscx:v:8:y:2019:i:12:p:326-:d:293915.

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  47. The effects of visuospatial cueing on EFL learners science text and picture processing through mobile phones. (2019). Yang, Hui-Yu.
    In: Technology in Society.
    RePEc:eee:teinso:v:59:y:2019:i:c:s0160791x19301101.

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  48. Integration of unified theory of acceptance and use of technology in internet banking adoption setting: Evidence from Pakistan. (2019). Rahi, Samar ; Ghani, Mazuri Abd ; Ngah, Abdul Hafaz.
    In: Technology in Society.
    RePEc:eee:teinso:v:58:y:2019:i:c:s0160791x18300277.

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  49. A multi-analytical approach to peer-to-peer mobile payment acceptance prediction. (2019). Kalinic, Zoran ; Marinkovic, Veljko ; Molinillo, Sebastin ; Libana-Cabanillas, Francisco.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:49:y:2019:i:c:p:143-153.

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  50. The battle of Brain vs. Heart: A literature review and meta-analysis of “hedonic motivation” use in UTAUT2. (2019). Dwivedi, Yogesh K ; Rana, Nripendra P ; Prakasam, Naveena ; Tamilmani, Kuttimani.
    In: International Journal of Information Management.
    RePEc:eee:ininma:v:46:y:2019:i:c:p:222-235.

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  51. Examining the role of trust and quality dimensions in the actual usage of mobile banking services: An empirical investigation. (2019). Sharma, Sujeet Kumar.
    In: International Journal of Information Management.
    RePEc:eee:ininma:v:44:y:2019:i:c:p:65-75.

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