Akdim, K. ; Casaló, L.V. ; Flavián, C. The role of utilitarian and hedonic aspects in the continuance intention to use social mobile apps. 2022 J. Retailing Consum. Serv.. 66 -
Akram, U. ; Ansari, A.R. ; Fu, G. ; Junaid, M. Feeling hungry? let's order through mobile! examining the fast food mobile commerce in China. 2020 J. Retailing Consum. Serv.. 56 -
Akram, U. ; Junaid, M. ; Zafar, A.U. ; Li, Z. ; Fan, M. Online purchase intention in Chinese social commerce platforms: being emotional or rational?. 2021 J. Retailing Consum. Serv.. 63 -
Arghashi, V. ; Yuksel, C.A. Interactivity, Inspiration, and Perceived Usefulness! How retailers' AR-apps improve consumer engagement through flow. 2022 J. Retailing Consum. Serv.. 64 -
- Arguello, M.I. ; Monferrer Tirado, D. ; Estrada Guillén, M. Service quality in a post-crisis context: emotional effects and behaviours. 2020 Int. J. Bank Market.. 38 175-198
Paper not yet in RePEc: Add citation now
- Bandura, A. Self-efficacy: toward a unifying theory of behavioral change. 1977 Psychol. Rev.. 84 191-215
Paper not yet in RePEc: Add citation now
- Baron, R.M. ; Kenny, D.A. The moderator-mediator variable distinction in social psychological research: conceptual, strategic, and statistical considerations. 1986 J. Pers. Soc. Psychol.. 51 1173-1182
Paper not yet in RePEc: Add citation now
- Brown, S.A. ; Venkatesh, V. ; Bala, H. Household technology use: integrating household life cycle and the model of adoption of technology in households. 2006 Inf. Soc.. 22 205-218
Paper not yet in RePEc: Add citation now
- Cao, J. ; Li, J. ; Wang, Y. ; Ai, M. The impact of self-efficacy and perceived value on customer engagement under live streaming commerce environment. 2022 Secur. Commun. Network.. 2022 -
Paper not yet in RePEc: Add citation now
- Chan, V.H.Y. ; Chiu, D.K. ; Ho, K.K. Mediating effects on the relationship between perceived service quality and public library app loyalty during the COVID-19 era. 2022 J. Retailing Consum. Serv.. 67 -
Paper not yet in RePEc: Add citation now
- Chang, I.C. ; Chou, P.C. ; Yeh, R.K.J. ; Tseng, H.T. Factors influencing Chinese tourists' intentions to use the Taiwan medical travel app. 2016 Telematics Inf.. 33 401-409
Paper not yet in RePEc: Add citation now
Chen, C.C. ; Hsiao, K.L. ; Li, W.C. Exploring the determinants of usage continuance willingness for location-based apps: a case study of bicycle-based exercise apps. 2020 J. Retailing Consum. Serv.. 55 -
Dabbous, A. ; Barakat, K.A. Bridging the online offline gap: assessing the impact of brands' social network content quality on brand awareness and purchase intention. 2020 J. Retailing Consum. Serv.. 53 -
- Davis, F.D. Perceived usefulness, perceived ease of use, and user acceptance of information technology. 1989 MIS Q.. 13 319-340
Paper not yet in RePEc: Add citation now
- Davis, F.D. ; Venkatesh, V. A critical assessment of potential measurement biases in the technology acceptance model: three experiments. 1996 Int. J. Hum. Comput. Stud.. 45 19-45
Paper not yet in RePEc: Add citation now
- Devaraj, A. ; Ambi Ramakrishnan, G. ; Nair, G.S. ; Srinivasan, K.K. ; Bhat, C.R. ; Pinjari, A.R. ; Ramadurai, G. Joint model of application-based ride hailing adoption, intensity of use, and intermediate public transport consideration among workers in Chennai city. 2020 Transport. Res. Rec.. 2674 152-164
Paper not yet in RePEc: Add citation now
Dwivedi, Y.K. ; Rana, N.P. ; Jeyaraj, A. ; Clement, M. ; Williams, M.D. Re-Examining the unified theory of acceptance and use of technology (UTAUT): towards a revised theoretical model. 2019 Inf. Syst. Front. 21 719-734
- Fang, Y.H. An app a day keeps a customer connected: explicating loyalty to brands and branded applications through the lens of affordance and service-dominant logic. 2019 Inf. Manag.. 56 377-391
Paper not yet in RePEc: Add citation now
- Fang, Y.H. Beyond the usefulness of branded applications: insights from consumer-brand engagement and self-construal perspectives. 2017 Psychol. Market.. 34 40-58
Paper not yet in RePEc: Add citation now
- Fauzi, A.A. ; Sheng, M.L. Ride-hailing apps' continuance intention among different consumer groups in Indonesia: the role of personal innovativeness and perceived utilitarian and hedonic value. 2021 Asia Pac. J. Mark. Logist.. 33 1195-1219
Paper not yet in RePEc: Add citation now
- Franque, F.B. ; Oliveira, T. ; Tam, C. ; Santini, F.D.O. A meta-analysis of the quantitative studies in continuance intention to use an information system. 2021 Internet Res.. 31 1-36
Paper not yet in RePEc: Add citation now
- Hair, J.F. ; Celsi, M. ; Money, A. ; Samouel, P. ; Page, M. The essentials of business research methods. 2015 En : . :
Paper not yet in RePEc: Add citation now
- Hong, J.C. ; Lin, P.H. ; Hsieh, P.C. The effect of consumer innovativeness on perceived value and continuance intention to use smartwatch. 2017 Comput. Hum. Behav.. 67 264-272
Paper not yet in RePEc: Add citation now
Hsieh, S.H. ; Lee, C.T. ; Tseng, T.H. Branded app atmospherics: examining the effect of pleasure–arousal–dominance in brand relationship building. 2021 J. Retailing Consum. Serv.. 60 -
Huang, Y.C. How marketing strategy, perceived value and brand image influence WOM outcomes—the sharing economy perspective. 2022 J. Retailing Consum. Serv.. 68 -
Jang, S. ; Farajallah, M. ; So, K.K.F. The effect of quality cues on travelers' demand for peer-to-peer ridesharing: a neglected area of the sharing economy. 2021 J. Trav. Res.. 60 446-461
Kasiri, L.A. ; Guan Cheng, K.T. ; Sambasivan, M. ; Sidin, S.M. Integration of standardization and customization: impact on service quality, customer satisfaction, and loyalty. 2017 J. Retailing Consum. Serv.. 35 91-97
- Kim, D.J. ; Hwang, Y. A study of mobile internet user's service quality perceptions from a user's utilitarian and hedonic value tendency perspectives. 2010 Inf. Syst. Front. 14 409-421
Paper not yet in RePEc: Add citation now
Kumar, V.V.R. ; Lall, A. ; Mane, T. Extending the TAM model: intention of management students to use mobile banking: evidence from India. 2017 Global Bus. Rev.. 18 238-249
- Lau, A.J. ; Tan, G.W.H. ; Loh, X.M. ; Leong, L.Y. ; Lee, V.H. ; Ooi, K.B. On the way: hailing a taxi with a smartphone? A hybrid SEM-neural network approach. 2021 Machine Learning with Applications. 4 -
Paper not yet in RePEc: Add citation now
Lavuri, R. Intrinsic factors affecting online impulsive shopping during the COVID-19 in emerging markets. 2021 Int. J. Emerg. Mark.. -
- Lavuri, R. ; Jabbour, C.J.C. ; Grebinevych, O. ; Roubaud, D. Green factors stimulating the purchase intention of innovative luxury organic beauty products: implications for sustainable development. 2022 J. Environ. Manag.. 301 -
Paper not yet in RePEc: Add citation now
- Lavuri, R. ; Jindal, A. ; Akram, U. How perceived utilitarian and hedonic value influence online impulsive shopping in India? Moderating role of perceived trust and perceived risk. 2022 International Journal of Quality and Service Sciences. -
Paper not yet in RePEc: Add citation now
- Legris, P. ; Ingham, J. ; Collerette, P. Why do people use information technology? A critical review of the technology acceptance model. 2003 Inf. Manag.. 40 191-204
Paper not yet in RePEc: Add citation now
Lew, S. ; Tan, G.W.H. ; Loh, X.M. ; Hew, J.J. ; Ooi, K.B. The disruptive mobile wallet in the hospitality industry: an extended mobile technology acceptance model. 2020 Technol. Soc.. 63 -
Lim, X.J. ; Cheah, J.H. ; Ng, S.I. ; Basha, N.K. ; Liu, Y. Are men from Mars, women from Venus? Examining gender differences towards continuous use intention of branded apps. 2021 J. Retailing Consum. Serv.. 60 -
Malik, G. ; Rao, A.S. Extended expectation-confirmation model to predict continued usage of ODR/ride hailing apps: role of perceived value and self-efficacy. 2019 Inf. Technol. Tourism. 21 461-482
- Mitra, S.K. ; Bae, Y. ; Ritchie, S.G. Use of ride-hailing services among older adults in the United States. 2019 Transport. Res. Rec.. 2673 700-710
Paper not yet in RePEc: Add citation now
Mondal, J. ; Chakrabarti, S. The abandonment behaviour of the branded app consumer: a study using interpretive structural modelling approach. 2021 J. Retailing Consum. Serv.. 63 -
Nguyen-Phuoc, D.Q. ; Vo, N.S. ; Su, D.N. ; Nguyen, V.H. ; Oviedo-Trespalacios, O. What makes passengers continue using and talking positively about ride-hailing services? The role of the booking app and post-booking service quality. 2021 Transport. Res. Pol. Pract.. 150 367-384
- Ofori, K.S. ; Anyigba, H. ; Adeola, O. ; Junwu, C. ; Osakwe, C.N. ; David-West, O. Understanding post-adoption behaviour in the context of ride-hailing apps: the role of customer perceived value. 2021 Inf. Technol. People. 35 1540-1562
Paper not yet in RePEc: Add citation now
- Ooi, K.B. ; Foo, F.E. ; Tan, G.W.H. ; Hew, J.J. ; Leong, L.Y. Taxi within a grab? A gender-invariant model of mobile taxi adoption. 2020 Ind. Manag. Data Syst.. 121 312-332
Paper not yet in RePEc: Add citation now
- Overby, J.W. ; Lee, E.J. The effects of utilitarian and hedonic online shopping value on consumer preference and intentions. 2006 J. Bus. Res.. 59 1160-1166
Paper not yet in RePEc: Add citation now
- Owusu Kwateng, K. ; Yobanta, A.L. ; Amanor, K. Hedonic and utilitarian perspective of mobile phones purchase intention. 2021 Journal of Contemporary Marketing Science. 4 44-68
Paper not yet in RePEc: Add citation now
- Parasuraman, A. ; Zeithaml, V.A. ; Berry, L.L. SERVQUAL instrument. 1988 J. Retailing. -
Paper not yet in RePEc: Add citation now
- Phan, K. ; Daim, T.U. Exploring technology acceptance for mobile services. 2011 J. Ind. Eng. Manag.. 4 339-360
Paper not yet in RePEc: Add citation now
- Ponsignon, F. ; Lunardo, R. ; Michrafy, M. Why are international visitors more satisfied with the tourism experience? The role of hedonic value, escapism, and psychic distance. 2021 J. Trav. Res.. 60 1771-1786
Paper not yet in RePEc: Add citation now
Qing, T. ; Haiying, D. How to achieve consumer continuance intention toward branded apps—from the consumer–brand engagement perspective. 2021 J. Retailing Consum. Serv.. 60 -
Rasheed Gaber, H. ; Elsamadicy, A.M. What drives customers to continue using ride-sharing apps during the COVID-19 pandemic? The case of Uber in Egypt. 2021 Cogent Business & Management, Cogent. 8 1-21
- Ratchford, B.T. The history of academic research in marketing and its implications for the future. 2020 Spanish Journal of Marketing - ESIC. 24 3-36
Paper not yet in RePEc: Add citation now
- Rungtusanatham, M. ; Miller, J.W. ; Boyer, K.K. Theorizing, testing, and concluding for mediation in SCM research: tutorial and procedural recommendations. 2014 J. Oper. Manag.. 32 99-113
Paper not yet in RePEc: Add citation now
Santosa, A.D. ; Taufik, N. ; Prabowo, F.H.E. ; Rahmawati, M. Continuance intention of baby boomer and X generation as new users of digital payment during COVID-19 pandemic using UTAUT2. 2021 J. Financ. Serv. Market.. 26 259-273
- Sinha, M. ; Majra, H. ; Hutchins, J. ; Saxena, R. Mobile payments in India: the privacy factor. 2018 Int. J. Bank Market.. 37 192-209
Paper not yet in RePEc: Add citation now
- Souiden, N. ; Ladhari, R. ; Chiadmi, N.E. New trends in retailing and services. 2019 J. Retailing Consum. Serv.. 50 286-288
Paper not yet in RePEc: Add citation now
- Tseng, T.H. Facilitation of strong branded application outcomes-the self-concept perspective. 2020 J. Prod. Brand Manag.. 30 976-989
Paper not yet in RePEc: Add citation now
- Tseng, T.H. ; Hsieh, S.H. ; Lee, C.T. Capturing behavioural outcomes through branded applications: the perspective of the investment model. 2021 Internet Res.. 32 1532-1561
Paper not yet in RePEc: Add citation now
- Tseng, T.H. ; Lee, C.T. Facilitation of consumer loyalty toward branded applications: the dual-route perspective. 2018 Telematics Inf.. 35 1297-1309
Paper not yet in RePEc: Add citation now
- Tseng, T.H. ; Lee, C.T. ; Huang, H.T. ; Yang, W.H. Success factors driving consumer reuse intention of mobile shopping application channel. 2021 Int. J. Retail Distrib. Manag.. 50 76-99
Paper not yet in RePEc: Add citation now
van Tonder, E. ; Petzer, D.J. The interrelationships between relationship marketing constructs and customer engagement dimensions. 2018 Serv. Ind. J.. 38 948-973
- Vieira, V. ; Santini, F.O. ; Araujo, C.F. A meta-analytic review of hedonic and utilitarian shopping values. 2018 J. Consum. Market.. 35 426-437
Paper not yet in RePEc: Add citation now
- Villa, E. ; Ruiz, L. ; Valencia, A. ; Picón, E. Electronic commerce: factorsinvolved in its adoption from a bibliometric analysis. 2018 Journal of Theoretical and Applied Electronic Commerce Research. 13 39-70
Paper not yet in RePEc: Add citation now
- Weng, G.S. ; Zailani, S. ; Iranmanesh, M. ; Hyun, S.S. Mobile taxi booking application service's continuance usage intention by users. 2017 Transport. Res. Transport Environ.. 57 207-216
Paper not yet in RePEc: Add citation now
- Wu, W. ; Huang, V. ; Chen, X. ; Davison, R.M. ; Hua, Z. Social value and online social shopping intention: the moderating role of experience. 2018 Inf. Technol. People. 31 688-711
Paper not yet in RePEc: Add citation now
Yan, L.Y. ; Tan, G.W.H. ; Loh, X.M. ; Hew, J.J. ; Ooi, K.B. QR code and mobile payment: the disruptive forces in retail. 2021 J. Retailing Consum. Serv.. 58 -
- Yan, R. ; Zhang, K.Z.K. ; Yu, Y. Switching from hotels to peer-to-peer accommodation: an empirical study. 2019 Inf. Technol. People. 32 1657-1678
Paper not yet in RePEc: Add citation now
- Zhang, T.C. ; Gu, H. ; Jahromi, M.F. What makes the sharing economy successful? An empirical examination of competitive customer value propositions. 2019 Comput. Hum. Behav.. 95 275-283
Paper not yet in RePEc: Add citation now
- Zwanka, R.J. ; Buff, C. COVID-19 generation: a conceptual framework of the consumer behavioral shifts to Be caused by the COVID-19 pandemic. 2020 International Consumer Marketing. 33 58-67
Paper not yet in RePEc: Add citation now