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20. The impact of supermarket credibility on purchase intention of novel food. (2022). Jung, Inhaeng Noah ; Mattila, Anna S ; Sharma, Amit.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:64:y:2022:i:c:s0969698921003209.

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21. Transforming the automotive retail: Drivers for customers omnichannel BOPS (Buy Online & Pick up in Store) behavior. (2022). Connerton, Timothy Paul ; Kim, Sehoon ; Park, Cheongyeul.
    In: Journal of Business Research.
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22. The effect of optimizing warehouse locations on omnichannel designs. (2022). Millstein, Mitchell A ; Campbell, James F ; Bilir, Canser.
    In: European Journal of Operational Research.
    RePEc:eee:ejores:v:301:y:2022:i:2:p:576-590.

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23. Consignment supply chain cooperation for complementary products under online to offline business mode. (2021). Chen, Zhisong ; Su, Shong-Iee Ivan.
    In: Flexible Services and Manufacturing Journal.
    RePEc:spr:flsman:v:33:y:2021:i:1:d:10.1007_s10696-020-09376-6.

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24. Investigating the Relative Performance of Bricks-and-Mortar, Clicks-and-Mortar, and Pure-Click Firms in Taiwan. (2021). Wang, Yi-Shun ; Li, Bo-Ruei.
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25. Challenges, Opportunities, and Lessons Learned: Sustainability in Brazilian Omnichannel Retail. (2021). Rodrigues, Ricardo Ruiz ; Vilela, Paulo Tarso ; de Sousa, Paulo Renato ; Moura, Myrian Teixeira ; Barbosa, Marcelo Werneck ; de Oliveira, Leise Kelli ; Matoso, Daniel.
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    RePEc:gam:jsusta:v:13:y:2021:i:2:p:666-:d:478945.

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26. Omni-Channel Intensity and Shopping Value as Key Drivers of Customer Satisfaction and Loyalty. (2021). Fayos, Teresa ; Cotarelo, Mitxel ; Calderon, Haydee ; Molla, Alejandro.
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27. Outsourcing and the strategy of organizations in Mexico. (2021). Adel, Riham ; Kotb, Ismail.
    In: European Journal of Marketing and Economics Articles.
    RePEc:eur:ejmejr:98.

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28. A push–pull–mooring view on technology-dependent shopping under social distancing: When technology needs meet health concerns. (2021). Wong, Yiik Diew ; Wang, Xueqin ; Yuen, Kum Fai ; Liu, Feng.
    In: Technological Forecasting and Social Change.
    RePEc:eee:tefoso:v:173:y:2021:i:c:s0040162521005424.

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29. Triggers of consumers’ enhanced digital engagement and the role of digital technologies in transforming the retail ecosystem during COVID-19 pandemic. (2021). Jiang, Yangyang ; Stylos, Nikolaos.
    In: Technological Forecasting and Social Change.
    RePEc:eee:tefoso:v:172:y:2021:i:c:s0040162521004613.

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30. Evolution of retail formats: Past, present, and future. (2021). Howerton, Eric ; Fox, Edward ; Gauri, Dinesh K ; Ratchford, Brian ; Bhatnagar, Amit ; Pandey, Aashish ; Carr, Stephen ; Jindal, Rupinder P ; Navallo, Jonathan R ; Fogarty, John.
    In: Journal of Retailing.
    RePEc:eee:jouret:v:97:y:2021:i:1:p:42-61.

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31. Do myriad e-channels always create value for customers? A dynamic analysis of the perceived value of a digital information product during the usage phase. (2021). Mencarelli, Rmi ; Lombart, Cindy ; Rivire, Arnaud.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:63:y:2021:i:c:s096969892100240x.

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32. Mobile-assisted showroomers: Understanding their purchase journey and personalities. (2021). Tuzovic, Sven ; Fiestas, Jorge Carlos.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:58:y:2021:i:c:s0969698920312881.

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33. Keep your enemy close? Competitive online brands’ expansion with individual and shared showrooms. (2021). Konur, Diner.
    In: Omega.
    RePEc:eee:jomega:v:99:y:2021:i:c:s0305048318314166.

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34. Reciprocity within major retail purchase channels and their effects on overall, offline and online loyalty. (2021). Swoboda, Bernhard ; Winters, Amelie.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:125:y:2021:i:c:p:279-294.

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35. Omnichannel battle between Amazon and Walmart: Is the focus on delivery the best strategy?. (2021). Ma, YU ; Li, Wanyu ; Jindal, Rupinder P ; Gauri, Dinesh K.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:122:y:2021:i:c:p:270-280.

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36. Does the CMO’s personality matter for web traffic? Evidence from technology-based new ventures. (2020). Rieger, Verena ; Winkler, Hans-Jorg ; Engelen, Andreas.
    In: Journal of the Academy of Marketing Science.
    RePEc:spr:joamsc:v:48:y:2020:i:2:d:10.1007_s11747-019-00671-9.

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37. Performance evaluation of Omni channel distribution network configurations using multi criteria decision making techniques. (2020). Tan, Youchao ; Prabhuram, T ; Johnson, Robert R ; Rajmohan, M.
    In: Annals of Operations Research.
    RePEc:spr:annopr:v:288:y:2020:i:1:d:10.1007_s10479-020-03533-8.

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38. Why do consumers think it is fair to pay more when buying from producers versus retailers?. (2020). Meloy, Margaret G ; Bolton, Lisa E ; Gonzales, Gabriel E.
    In: Marketing Letters.
    RePEc:kap:mktlet:v:31:y:2020:i:1:d:10.1007_s11002-019-09507-6.

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39. Omni-channel management in the new retailing era: A systematic review and future research agenda. (2020). Cai, Ya-Jun.
    In: International Journal of Production Economics.
    RePEc:eee:proeco:v:229:y:2020:i:c:s0925527320301195.

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40. Store Closings and Retailer Profitability: A Contingency Perspective. (2020). Fay, Scott ; Feng, Cong.
    In: Journal of Retailing.
    RePEc:eee:jouret:v:96:y:2020:i:3:p:411-433.

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41. Journeying Together: Aligning Retailer and Service Provider Roles with Collective Consumer Practices. (2020). Thomas, Tandy Chalmers ; Price, Linda L ; Epp, Amber M.
    In: Journal of Retailing.
    RePEc:eee:jouret:v:96:y:2020:i:1:p:9-24.

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42. Mobile payment and online to offline retail business models. (2020). Liao, Shu-Hsien ; Yang, Ling-Ling.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:57:y:2020:i:c:s0969698920307220.

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43. Overcoming vulnerability: Channel design strategies to alleviate vulnerability perceptions in customer journeys. (2020). Sousa, Rui ; Wunderlich, Nancy V ; Rotzmeier-Keuper, Julia ; Hogreve, Jens ; Chowdhury, Ilma Nur ; Fleischer, Hannes ; Mousavi, Sahar.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:116:y:2020:i:c:p:377-386.

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44. The amplifying effect of branded queries on advertising in multi-channel retailing. (2020). Mendez-Suarez, Mariano ; Monfort, Abel.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:112:y:2020:i:c:p:254-260.

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45. The role of the store in managing postpurchase complaints for omnichannel shoppers. (2020). Frasquet, Marta ; Miquel-Romero, Maria-Jose ; Molla-Descals, Alejandro.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:109:y:2020:i:c:p:288-296.

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46. Omni-channel retailing: Do offline retailers benefit from online reviews?. (2019). Li, Yiming ; Tayi, Giri Kumar ; Cheng, T. C. E., .
    In: International Journal of Production Economics.
    RePEc:eee:proeco:v:218:y:2019:i:c:p:43-61.

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47. Investigating the influential factors of return channel loyalty in omni-channel retailing. (2019). Xu, Xun ; Jackson, Jonathan E.
    In: International Journal of Production Economics.
    RePEc:eee:proeco:v:216:y:2019:i:c:p:118-132.

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48. Multi-period price optimization problem for omnichannel retailers accounting for customer heterogeneity. (2019). Gupta, Vishal Kumar ; Ting, Q U ; Tiwari, Manoj Kumar.
    In: International Journal of Production Economics.
    RePEc:eee:proeco:v:212:y:2019:i:c:p:155-167.

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49. Examining customer channel selection intention in the omni-channel retail environment. (2019). Xu, Xun ; Jackson, Jonathan E.
    In: International Journal of Production Economics.
    RePEc:eee:proeco:v:208:y:2019:i:c:p:434-445.

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50. Multi-sided marketplaces and the transformation of retail: A service systems perspective. (2019). Kwan, Stephen K ; Hnninen, Mikko ; Mitronen, Lasse.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:49:y:2019:i:c:p:380-388.

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51. Multichannel personalization: Identifying consumer preferences for product recommendations in advertisements across different media channels. (2019). Schreiner, Timo ; Baier, Daniel ; Rese, Alexandra.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:48:y:2019:i:c:p:87-99.

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52. A quantitative performance management framework for assessing omnichannel retail supply chains. (2019). Christopher, Martin ; Yumurtaca, Iak Zge ; Adivar, Burcu.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:48:y:2019:i:c:p:257-269.

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53. Understanding complaint channel usage in multichannel retailing. (2019). Frasquet, Marta ; Ieva, Marco ; Ziliani, Cristina.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:47:y:2019:i:c:p:94-103.

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54. An Optimal Strategic Business Model for Small Businesses Using Online Platforms. (2018). Ho, Min ; Kim, Hana ; Lee, Daeho.
    In: Sustainability.
    RePEc:gam:jsusta:v:10:y:2018:i:3:p:579-:d:133311.

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55. Customer-driven investment decisions in existing multiple sales channels: A downstream supply chain analysis. (2018). Salmani, Yasamin ; Partovi, Fariborz Y ; Banerjee, Avijit.
    In: International Journal of Production Economics.
    RePEc:eee:proeco:v:204:y:2018:i:c:p:44-58.

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56. Why is Price Dispersion Higher Online than Offline? The Impact of Retailer Type and Shopping Risk on Price Dispersion. (2018). Popkowski Leszczyc, Peter ; Lin, Yuanfang ; Zhuang, Hejun.
    In: Journal of Retailing.
    RePEc:eee:jouret:v:94:y:2018:i:2:p:136-153.

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57. Buy online and pick up in-store: Design of the service area. (2018). Jin, Ming ; Li, Gang ; Cheng, T. C. E., .
    In: European Journal of Operational Research.
    RePEc:eee:ejores:v:268:y:2018:i:2:p:613-623.

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58. Enhancing Customer Engagement Through Consciousness. (2017). Sisodia, Rajendra ; Nordfalt, Jens ; Grewal, Dhruv ; Roggeveen, Anne L.
    In: Journal of Retailing.
    RePEc:eee:jouret:v:93:y:2017:i:1:p:55-64.

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59. The Future of Retailing. (2017). Nordfalt, Jens ; Grewal, Dhruv ; Roggeveen, Anne L.
    In: Journal of Retailing.
    RePEc:eee:jouret:v:93:y:2017:i:1:p:1-6.

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60. Understanding omni-channel shopping value: A mixed-method study. (2017). Picot-Coupey, Karine ; Hur, Elodie ; Ackermann, Claire-Lise.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:39:y:2017:i:c:p:314-330.

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61. What factors determine e-satisfaction and consumer spending in e-commerce retailing?. (2017). Nisar, Tahir M ; Prabhakar, Guru.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:39:y:2017:i:c:p:135-144.

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