Survey of 300 organizations on AI adoption as part of MIT's project NANDA provided some good insight: "Most fail due to brittle workflows, lack of contextual learning,and misalignment with day-to-day operations." This is whats causing many organizations to go to pilot and not production. Organizations we work with have had a different experience: they have piloted, and deployed to their most critical stakeholder, their B2B and B2C customer. Data, Context, applied in their workflow. In hospitality, OpenTable works with 60,000 restaurants and manages over 1.7 billion seats a year across millions of diners. #OpenTable achieved a case resolution rate of 73% within 3 weeks of launch powered by diner and restaurant data and over 1,500 articles https://lnkd.in/eCgvt5fk Find out more at: https://lnkd.in/e_ZSusZh and tune into Dreamforce 2025! #dontdiyyourAI #salesforce #agentforce #success #dreamforce25 #outcomes
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