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PRESENTATION -
PROBING THE BOUNDARY OF MY COMFORT ZONE:
A NOVICE’S EXPERIENCE OF USING WebEx FOR
ONLINE TUTORIAL

BuzzEd 2011   Cha Yeow Siah (Dept of Psychology)
Presentation Outline:

   Why did I choose to use WebEx?
      y
     E-learning week
     Great technical support from CIT
   What is WebEx?
       Tools & features
   What did I do for my online tutorial?
                       y
     Case study (in the form of role-play)
     Group Discussion
   What did students think about the session?
   Lessons learned from the experience
   WebEx for tutorial: Recommend or not?
1.   Motivation for i WebEx
     M i i f using W bE
     E-learning week
     El      i     k
     Briefing on WebEx
What is WebEx?
   A program used for hosting online
      p g                    g
    meetings and web-conferences.
   Voice, text-chat and video-cam
    capabilities provide numerous ways
    for online interaction.
   Enticing features:
       Allows for desktop sharing
       Whiteboard tool
       Breakout groups
       Interesting feedback tools
       Quick polls and monitoring features
Motivation for using WebEx
                   g
   How close will an online tutorial approximate a face-to-
    face classroom tutorial given the advanced capability of
    WebEx?
   Students stand to benefit from being exposed to a web-
    conferencing tool that is gaining widespread acceptance.
   Excellent support offered by CIT staff
2.   Lesson plan
     L       l
     Case S d
     C    Study
     Group discussion and presentation
Lesson Plan

Motivation
M                   Case study: A church committee of 4 members meet
                     C        d       h h                f      b
WebEx
Lesson Plan…         to discuss issues pertaining to the maintenance of
Student’s            their church. One issue on the meeting agenda
feedback
f db k
Afterthoughts        pertains to the repair of the leaking church roof:
Recommendation          Robert – committee chair who has his own hidden agenda
                        David – high in need for control and desires to build a 40
                                                                                 40-
                         feet large neon cross outside the church.
                        Latasha – a member who wants to push for her church choir
                         to l
                         t play a more prominent role, and who i sensitive about
                                              i t l        d h is      iti   b t
                         her uniqueness as the sole African American female in the
                         committee
                        Mary Jane – hi h i need f affiliation
                         M    J      high in   d for ffili ti
Lesson Plan
   A planned 2-hr tutorial comprising:
              2 hr
     15  mins to settle technical problems at the start of the
      class (20 - 25 mins)
     20 mins role-play

     30 mins group discussion (40 mins)

     40 mins group presentation (20 - 25 mins)

   Actual time spent?
4.   Student f db k
     S d feedback
     Preference for WebEx tutorial to other online
     P f          f W bE       i l      h     li
     tutorial formats
     Likes Di lik
     Lik & Dislikes of the W bE experience
                      f th WebEx         i
What do students think of the WebEx session?

Motivation
WebEx
Lesson Plan
Student’s
feedback…
f db k
Afterthoughts
Recommendation




                 68.5% of the students (n=108) think the format
                 encourages participation.
Student’s feedback on the WebEx tutorial
(the Good)
Student’s feedback on the WebEx tutorial
(the Bad)
5.   Afterthoughts
     Af h h
     Verdict
     V di on the use of WebEx
               h        f W bE
     Main concerns
     How to improve lesson using WebEx?
Some afterthoughts on my WebEx experience

Motivation
M                   Easy t use – i t iti interface, minimal setup
                     E     to     intuitive i t f     i i l t
WebEx
Lesson Plan          issues
Student’s               However, technical support is certainly needed for the
feedback
f db k
Afterthoughts…
                         first few sessions that students have.
Recommendation          TA support will be a plus.
                    Main concerns
                          concerns:
                        minimize waiting time.
                        Less could be done compared to classroom tutorial.
                        non-responsive students.
Some afterthoughts on my WebEx experience

Motivation
M                   How t d i th l
                     H to design the lesson such that students will
                                               h th t t d t ill
WebEx
Lesson Plan          feel more involved?
Student’s               Have filler activity (e.g., use Quickpoll) while students
feedback
f db k
Afterthoughts…
                         wait.
Recommendation          Have students try the features at the beginning of the
                         c ass.
                         class.
                        Have each (or as many as possible) student to say a
                         few words before ending the class.
Will I recommend the use of WebEx for
  tutorial?

Motivation
M
WebEx
                    Yes, b
                     Y but if your students are using it for
                                      d           i i f
Lesson Plan          the first time…
Student’s
feedback
f db k                if one h good t h i l support.
                               has      d technical        t
Afterthoughts…
Recommendation        if the tutorial is longer than an hour.

                    But
                     B t content is still what matters in
                            t t i till h t tt i
                     determining whether the experience is
                     deemed positively by students
                                              students.

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Probing the boundary of my comfort zone: A novice's experience of using WebEx for online tutorial

  • 1. PRESENTATION - PROBING THE BOUNDARY OF MY COMFORT ZONE: A NOVICE’S EXPERIENCE OF USING WebEx FOR ONLINE TUTORIAL BuzzEd 2011 Cha Yeow Siah (Dept of Psychology)
  • 2. Presentation Outline:  Why did I choose to use WebEx? y  E-learning week  Great technical support from CIT  What is WebEx?  Tools & features  What did I do for my online tutorial? y  Case study (in the form of role-play)  Group Discussion  What did students think about the session?  Lessons learned from the experience  WebEx for tutorial: Recommend or not?
  • 3. 1. Motivation for i WebEx M i i f using W bE E-learning week El i k Briefing on WebEx
  • 4. What is WebEx?  A program used for hosting online p g g meetings and web-conferences.  Voice, text-chat and video-cam capabilities provide numerous ways for online interaction.  Enticing features:  Allows for desktop sharing  Whiteboard tool  Breakout groups  Interesting feedback tools  Quick polls and monitoring features
  • 5. Motivation for using WebEx g  How close will an online tutorial approximate a face-to- face classroom tutorial given the advanced capability of WebEx?  Students stand to benefit from being exposed to a web- conferencing tool that is gaining widespread acceptance.  Excellent support offered by CIT staff
  • 6. 2. Lesson plan L l Case S d C Study Group discussion and presentation
  • 7. Lesson Plan Motivation M  Case study: A church committee of 4 members meet C d h h f b WebEx Lesson Plan… to discuss issues pertaining to the maintenance of Student’s their church. One issue on the meeting agenda feedback f db k Afterthoughts pertains to the repair of the leaking church roof: Recommendation  Robert – committee chair who has his own hidden agenda  David – high in need for control and desires to build a 40 40- feet large neon cross outside the church.  Latasha – a member who wants to push for her church choir to l t play a more prominent role, and who i sensitive about i t l d h is iti b t her uniqueness as the sole African American female in the committee  Mary Jane – hi h i need f affiliation M J high in d for ffili ti
  • 8. Lesson Plan  A planned 2-hr tutorial comprising: 2 hr  15 mins to settle technical problems at the start of the class (20 - 25 mins)  20 mins role-play  30 mins group discussion (40 mins)  40 mins group presentation (20 - 25 mins)  Actual time spent?
  • 9. 4. Student f db k S d feedback Preference for WebEx tutorial to other online P f f W bE i l h li tutorial formats Likes Di lik Lik & Dislikes of the W bE experience f th WebEx i
  • 10. What do students think of the WebEx session? Motivation WebEx Lesson Plan Student’s feedback… f db k Afterthoughts Recommendation 68.5% of the students (n=108) think the format encourages participation.
  • 11. Student’s feedback on the WebEx tutorial (the Good)
  • 12. Student’s feedback on the WebEx tutorial (the Bad)
  • 13. 5. Afterthoughts Af h h Verdict V di on the use of WebEx h f W bE Main concerns How to improve lesson using WebEx?
  • 14. Some afterthoughts on my WebEx experience Motivation M  Easy t use – i t iti interface, minimal setup E to intuitive i t f i i l t WebEx Lesson Plan issues Student’s  However, technical support is certainly needed for the feedback f db k Afterthoughts… first few sessions that students have. Recommendation  TA support will be a plus.  Main concerns concerns:  minimize waiting time.  Less could be done compared to classroom tutorial.  non-responsive students.
  • 15. Some afterthoughts on my WebEx experience Motivation M  How t d i th l H to design the lesson such that students will h th t t d t ill WebEx Lesson Plan feel more involved? Student’s  Have filler activity (e.g., use Quickpoll) while students feedback f db k Afterthoughts… wait. Recommendation  Have students try the features at the beginning of the c ass. class.  Have each (or as many as possible) student to say a few words before ending the class.
  • 16. Will I recommend the use of WebEx for tutorial? Motivation M WebEx  Yes, b Y but if your students are using it for d i i f Lesson Plan the first time… Student’s feedback f db k  if one h good t h i l support. has d technical t Afterthoughts… Recommendation  if the tutorial is longer than an hour.  But B t content is still what matters in t t i till h t tt i determining whether the experience is deemed positively by students students.