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Crowdsourcing	
  
A	
  Updated	
  Approach	
  to	
  Business	
  Success	
  
                                         Barry	
  Libert	
  
                                                   2012	
  
Insight.	
  	
  Crowds	
  Are	
  Pervasive	
  


  •  Insight:	
  	
  Crowds	
  Are	
  Pervasive	
  
  •  Influence:	
  	
  Crowdsourcing	
  Works	
  
  •  Impact:	
  	
  Rules	
  For	
  Success	
  
DefiniJon	
  
Crowds	
  Are	
  Social	
  




            1.3B	
               1.1B	
      1.0B	
  




                              330M	
        310M	
  
          1.0B	
  
Crowds	
  Are	
  Connected	
  
Crowds	
  Have	
  Knowledge	
  
Crowds	
  Are	
  Gaining	
  TracJon	
  
Influence.	
  	
  Crowdsourcing	
  Works	
  


 •  Insight:	
  	
  Crowds	
  Are	
  Pervasive	
  
 •  Influence:	
  	
  Crowdsourcing	
  Works	
  
 •  Impact:	
  	
  Rules	
  For	
  Success	
  
$36+	
  Trillion	
  Opportunity	
  
Financials.	
  	
  Lending	
  Club	
  
Consumer	
  Staples.	
  My	
  Starbucks	
  Idea	
  	
  	
  
Technology.	
  MySQL	
  	
  	
  	
  
Energy.	
  	
  Open	
  Energy	
  
Consumer	
  DiscreJonary.	
  	
  Threadless	
  
Healthcare.	
  PaJents	
  Like	
  Me	
  	
  	
  
Industrials.	
  	
  Local	
  Motors	
  
Telecom.	
  Asterisk	
  	
  	
  
Government.	
  	
  Iceland	
  	
  	
  
EducaJon.	
  	
  Chegg	
  
Impact.	
  	
  Rules	
  for	
  Success	
  


  •  Insight:	
  	
  Crowds	
  Are	
  Pervasive	
  
  •  Influence:	
  	
  Crowdsourcing	
  Works	
  
  •  Impact:	
  	
  Rules	
  For	
  Success	
  
7	
  Steps	
  to	
  Engage	
  Your	
  Crowd	
  


  ① 	
  Pick	
  A	
  Process	
  
  ② 	
  Select	
  A	
  Vendor	
  
  ③ 	
  Establish	
  ObjecJve	
  	
  
  ④ 	
  Engage	
  Crowd	
  
  ⑤ 	
  Seed	
  The	
  IniJaJve	
  
  ⑥ 	
  Measure	
  Results	
  	
  
  ⑦ 	
  Reward	
  ParJcipants	
  
  	
  
  	
  
Pick	
  A	
  Process.	
  	
  HR	
  

                                               Rule 1: Pick a
                                                 Process

                                                    LinkedIn
                                        Lesson	
  learned:	
  	
  Crowds	
  will	
  
                                       provide	
  faster,	
  beder	
  access	
  to	
  
                                        new	
  employees	
  to	
  recruiters	
  


                                      It worked: 150M	
  members	
  and	
  
                                      a	
  market	
  capitaliza:on	
  of	
  more	
  
                                      than	
  $10	
  Billion	
  –	
  larger	
  than	
  all	
  
                                           the	
  execu:ve	
  search	
  firms	
  
                                                      combined
Select	
  A	
  Vendor.	
  	
  InnocenJve	
  

         Rule 2:
  Select an experience
         vendor

         Innocentive
   ObjecJve:	
  	
  Find	
  a	
  soluJons	
  
    provider	
  that	
  can	
  provide	
  
 soeware,	
  services	
  and	
  experJse	
  


  It worked: Eli	
  Lilly	
  started	
  the	
  
  company	
  to	
  help	
  develop	
  new	
  
  R&D	
  soluJons	
  and	
  today	
  they	
  
      represent	
  major	
  brands
Establish	
  ObjecJve.	
  Goldcorp	
  

                                                     Rule 3:
                                                 Establish clear
                                                   objectives

                                                    GoldCorp

                                            ObjecJve:	
  	
  Find	
  new	
  gold	
  
                                         deposits	
  to	
  drive	
  top	
  and	
  bodom	
  
                                                       line	
  growth	
  


                                           It worked: 1,043,000%	
  ROI.	
  	
  A	
  
                                               $575,000	
  crowdsourcing	
  
                                          investment	
  yielded	
  $6	
  billion	
  in	
  
                                                           gold.
Establish	
  ObjecJve.	
  	
  Neklix	
  


           Rule 4:
       Engage the crowd

                   Netflix
    ObjecJve:	
  	
  Use	
  crowd	
  to	
  create	
  
       best	
  collaboraJve	
  filtering	
  
    algorithm	
  to	
  predict	
  user	
  raJng	
  
      for	
  films	
  based	
  on	
  previous	
  
                      raJngs	
  
     Results:	
  10%	
  improvement	
  of	
  
       accuracy	
  of	
  	
  Neklix’	
  own	
  
                  algorithm	
  
Engage	
  Crowd.	
  	
  DARPA	
  


                                            Rule	
  5:	
  	
  
                                    Seed	
  the	
  Ini:a:ve	
  
                                                       	
  
                                                DARPA	
  	
  
                                                  	
  
                                    Challenge:	
  Find	
  locaJons	
  of	
  
                                      10	
  moored,	
  8-­‐foot,	
  red,	
  
                                    weather	
  balloons	
  in	
  the	
  US.	
  
                                                    	
  
                                                Result:	
  	
  	
  
Measure	
  Results.	
  	
  GE	
  EcomaginaJon	
  
        Rule	
  6:	
  	
  
     Measure	
  Results	
  
                      	
  
    GE	
  Ecomagina:on	
  

       ObjecJve:	
  	
  Build	
  an	
  
     Efficient	
  Pipeline	
  of	
  new	
  
    ideas	
  to	
  spur	
  growth	
  and	
  
              innovaJon	
  

    Results: Measured ROI of
      each idea and awarded
    $200 million in prize money
     for best, most innovative
             solutions
Reward	
  ParJcipants.	
  	
  Apple	
  


                                               Rule 7: Reward
                                                Participants



                                                    Apple
                                           Objective: To win the mobile
                                          applications battle by attracting
                                            large developer community

                                           Results: Distributed billions of
                                            dollars to developers for the
                                          hundreds of millions of apps that
                                                have made Apple #1
Crowds	
  Work!	
  	
  QuesJons	
  
Crowdsourcing.	
  




                     Thank	
  You	
  
                      Barry@openmader.com	
  
                               @barrylibert	
  

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Crowd sourcing

  • 1. Crowdsourcing   A  Updated  Approach  to  Business  Success   Barry  Libert   2012  
  • 2. Insight.    Crowds  Are  Pervasive   •  Insight:    Crowds  Are  Pervasive   •  Influence:    Crowdsourcing  Works   •  Impact:    Rules  For  Success  
  • 4. Crowds  Are  Social   1.3B   1.1B   1.0B   330M   310M   1.0B  
  • 7. Crowds  Are  Gaining  TracJon  
  • 8. Influence.    Crowdsourcing  Works   •  Insight:    Crowds  Are  Pervasive   •  Influence:    Crowdsourcing  Works   •  Impact:    Rules  For  Success  
  • 11. Consumer  Staples.  My  Starbucks  Idea      
  • 13. Energy.    Open  Energy  
  • 14. Consumer  DiscreJonary.    Threadless  
  • 16. Industrials.    Local  Motors  
  • 20. Impact.    Rules  for  Success   •  Insight:    Crowds  Are  Pervasive   •  Influence:    Crowdsourcing  Works   •  Impact:    Rules  For  Success  
  • 21. 7  Steps  to  Engage  Your  Crowd   ①   Pick  A  Process   ②   Select  A  Vendor   ③   Establish  ObjecJve     ④   Engage  Crowd   ⑤   Seed  The  IniJaJve   ⑥   Measure  Results     ⑦   Reward  ParJcipants      
  • 22. Pick  A  Process.    HR   Rule 1: Pick a Process LinkedIn Lesson  learned:    Crowds  will   provide  faster,  beder  access  to   new  employees  to  recruiters   It worked: 150M  members  and   a  market  capitaliza:on  of  more   than  $10  Billion  –  larger  than  all   the  execu:ve  search  firms   combined
  • 23. Select  A  Vendor.    InnocenJve   Rule 2: Select an experience vendor Innocentive ObjecJve:    Find  a  soluJons   provider  that  can  provide   soeware,  services  and  experJse   It worked: Eli  Lilly  started  the   company  to  help  develop  new   R&D  soluJons  and  today  they   represent  major  brands
  • 24. Establish  ObjecJve.  Goldcorp   Rule 3: Establish clear objectives GoldCorp ObjecJve:    Find  new  gold   deposits  to  drive  top  and  bodom   line  growth   It worked: 1,043,000%  ROI.    A   $575,000  crowdsourcing   investment  yielded  $6  billion  in   gold.
  • 25. Establish  ObjecJve.    Neklix   Rule 4: Engage the crowd Netflix ObjecJve:    Use  crowd  to  create   best  collaboraJve  filtering   algorithm  to  predict  user  raJng   for  films  based  on  previous   raJngs   Results:  10%  improvement  of   accuracy  of    Neklix’  own   algorithm  
  • 26. Engage  Crowd.    DARPA   Rule  5:     Seed  the  Ini:a:ve     DARPA       Challenge:  Find  locaJons  of   10  moored,  8-­‐foot,  red,   weather  balloons  in  the  US.     Result:      
  • 27. Measure  Results.    GE  EcomaginaJon   Rule  6:     Measure  Results     GE  Ecomagina:on   ObjecJve:    Build  an   Efficient  Pipeline  of  new   ideas  to  spur  growth  and   innovaJon   Results: Measured ROI of each idea and awarded $200 million in prize money for best, most innovative solutions
  • 28. Reward  ParJcipants.    Apple   Rule 7: Reward Participants Apple Objective: To win the mobile applications battle by attracting large developer community Results: Distributed billions of dollars to developers for the hundreds of millions of apps that have made Apple #1
  • 29. Crowds  Work!    QuesJons  
  • 30. Crowdsourcing.   Thank  You   Barry@openmader.com   @barrylibert