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High Tide Technologies, LLC

Satellite Telemetry
COMPANY INTRODUCTION

• High Tide Technologies, LLC
• Office
  – 315 10th Avenue N. Suite 110
  – Nashville, TN. 37203
  – Phone 615-256-6678 Fax 615-256-6735
• Customer Service
  – 877-488-4882
Product Distribution

• In Ohio
• Contact: Environmental Fluid Solutions
  Web: www.teamefs.com
• Tel: (866)821-9540 (513)248-1996
• Fax: (800)672-2704
• Email:sales@teamefs.com
• www.hightidetechnologies.com
PRODUCT OVERVIEW

• Satellite SCADA
  – Water & Sewer Industry
• Complete Solution
  – Bundle a “Plug n’ Play” Hardware with a
    Customizable Internet Software
  – Bundle Satellite Communications with
    on-going Customer Service
• Monitor and Control Pump Stations,
  Tanks, Treatment Plants via Internet
PRODUCT ADVANTAGES

• True “two way system”
• No Towers, Repeaters, Radio Surveys, or
  Associated Costs
• System can be Installed “One Location at
  Time”
• A/C or Solar Powered Hardware
• No FCC Licenses Required by Customer
• Customer Only Requires Internet Access
• Ongoing Support for the Life of the
  Contract
PRODUCT ADVANTAGES

• No Coverage Issues similar to cell
  phones
• Satellite Company’s primary business
  is data communications
• Customizable
• Designed against Electronic Planned
  Obsolescence
• Distributor’s are not required to keep
  inventory
TELEMETRY BASICS

• INTEGRATED SYSTEMS
 – HARDWARE
 – SOFTWARE
 – COMMUNICATIONS
 – MAINTENANCE
Telemetry Considerations

• Life Cycle Cost
  – Capital, Recurring, Maintenance
  – 10 to 15 year life cycle
  – Planned Obsolescence
• Type of Communication System
  – Owned (radio) vs. Leased (Sat, Cell, Phone)
  – Lease Business Model
  – Lease Coverage and Service
• Long Term Maintenance
  – Radio Integrator’s Business Model
  – Where will the service originate
Telemetry Ownership

• Radio – Utility owns all the infrastructure
  – Maintains it.
  – Software is exception, purchase a license
• Telephone, Cellular, Satellite Systems
  – Utility owns a portion of the infrastructure
  – Rents the remainder, maintenance by others
  – Pay for the non-owned or rented portion
    monthly or annually
Telephone

• Infrastructure Costs
   – Pay for line extensions
   – Pay rent on the use and maintenance
   – Recurring Costs
• Monopolies Historically Provide Poor Service to Remote
  Areas
   – Unfortunately that’s where most of your facilities are located.
• Modems subject to power surges
• Common Problem- Phone company giving your wire pair
  to another user
• Alarm type systems dominate
Radio

• License and Unlicensed Systems
  – Spread Spectrum
  – Microwave
• Requires additional engineering
  – Radio surveys
  – Land for towers and repeaters
• Maintenance Costs can be high
• Software Licenses are a Cost
  consideration
Cellular Systems

• Coverage Issues-Dead Spots
    – System Population Based
    – Different Protocols=CDMA, GSM, PCS
• Analog was phased out in 2007
• “One Way Systems”
    – Dialing Channels
    – Minimizes Traffic but Minimizes the Total Data Transmitted
•   Report and Alarm Type Systems
•   Recurring Charge
•   Lowest Cost Alternative
•   Most of Software is Web Hosted and Spread Sheet
    Displayed (Not Graphical)
Satellite

• Public Access Systems began in the early 90’s
• 64 public access systems available
• Voice, data, television, GPS, weather, etc.
• Geo-stationary (moves at the speed of Earth’s
  Orbit) – Must Align an Antenna
• Low Earth Orbit systems (Orbit Faster than
  Earth) No antenna alignment
• HTT utilizes the Orbcomm Low Earth Orbit
  Network
HTT Satellite Technology
SATELLITE SYSTEM

• ORBCOMM Satellite Network
  – www.orbcomm.com
  – Thirty satellites
    • Each One Orbits every hour and one-half
    • Each One can see a 3000 mile diameter on the
      earth.
  – Four Ground Stations in U.S.
    • Connected to the Internet
  – “Bent Pipe System”
    • Near Real-Time Network
SATELLITE
COMMUNICATIONS

• Event Based- Start/Stop Commands,
  Open/Close Commands, All Alarms. Sent
  Immediately
• Trending- 24 hr. profiles sent once per day
• Tank level- Readings sent every one and
  half hours
• Demand Readings
• Custom Profiles- Call us
HTT-Software

• National Instrument Product – “Labview”
  – Nationally supported
  – Used by most major universities
  – Programming Language that creates
    “Lookout”
  – No License Fees
  – Upgrades four times per year
• Customized for each application or client
Customer Requirements

• Computer
• Internet Connection
• Web Browser:
  – Microsoft Explorer
  – Mozilla Firefox
  – Netscape Navigator
Alarms

• Text Alarms sent to email, web site, cell
  phone, digital pagers.
• Voice Alarms to your home phone.
• Power Fail & Power Restored
• Pump starts/stops, Pump fail
• Tank overflow, low, start pump, stop pump
• Tank Delta Alarm
• Valves Open/Closed
SECURITY

• Any portion of the web site can be
  password protected, customer’s choice
• Control functions always password
  protected
• The user only accesses a picture, no
  direct access to the data base.
• Units will discard any message not
  properly formatted.
OTHER FEATURES

• Alarm History
• Reports
  – Customized to your needs.
• Scalable
  – New Units can be added anytime!
  – New Reports
  – New Alarms
  – Just call the Customer Service #
HOW IT WORKS!
HARDWARE
SOFTWARE

• www.httscada.com/nmud
  – New Market, TN
• www.httscada.com/cmws
  – Campbellsville, KY
• www.httscada.com/dicksontn
  – Dickson, TN
Initial Web Look & Feel
Pump Starts/Stops
PRESSURE HISTORY
Flow Metering
Reports
Alarm History
Htt Technical Presentation
Htt Technical Presentation
Htt Technical Presentation
Htt Technical Presentation
Htt Technical Presentation
Cost Comparisons


•   RADIO
•   TELEPHONE
•   CELLULAR
•   SATELLITE
Questions and Answers

• www.hightidetechnologies.com

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Htt Technical Presentation

  • 1. High Tide Technologies, LLC Satellite Telemetry
  • 2. COMPANY INTRODUCTION • High Tide Technologies, LLC • Office – 315 10th Avenue N. Suite 110 – Nashville, TN. 37203 – Phone 615-256-6678 Fax 615-256-6735 • Customer Service – 877-488-4882
  • 3. Product Distribution • In Ohio • Contact: Environmental Fluid Solutions Web: www.teamefs.com • Tel: (866)821-9540 (513)248-1996 • Fax: (800)672-2704 • Email:sales@teamefs.com • www.hightidetechnologies.com
  • 4. PRODUCT OVERVIEW • Satellite SCADA – Water & Sewer Industry • Complete Solution – Bundle a “Plug n’ Play” Hardware with a Customizable Internet Software – Bundle Satellite Communications with on-going Customer Service • Monitor and Control Pump Stations, Tanks, Treatment Plants via Internet
  • 5. PRODUCT ADVANTAGES • True “two way system” • No Towers, Repeaters, Radio Surveys, or Associated Costs • System can be Installed “One Location at Time” • A/C or Solar Powered Hardware • No FCC Licenses Required by Customer • Customer Only Requires Internet Access • Ongoing Support for the Life of the Contract
  • 6. PRODUCT ADVANTAGES • No Coverage Issues similar to cell phones • Satellite Company’s primary business is data communications • Customizable • Designed against Electronic Planned Obsolescence • Distributor’s are not required to keep inventory
  • 7. TELEMETRY BASICS • INTEGRATED SYSTEMS – HARDWARE – SOFTWARE – COMMUNICATIONS – MAINTENANCE
  • 8. Telemetry Considerations • Life Cycle Cost – Capital, Recurring, Maintenance – 10 to 15 year life cycle – Planned Obsolescence • Type of Communication System – Owned (radio) vs. Leased (Sat, Cell, Phone) – Lease Business Model – Lease Coverage and Service • Long Term Maintenance – Radio Integrator’s Business Model – Where will the service originate
  • 9. Telemetry Ownership • Radio – Utility owns all the infrastructure – Maintains it. – Software is exception, purchase a license • Telephone, Cellular, Satellite Systems – Utility owns a portion of the infrastructure – Rents the remainder, maintenance by others – Pay for the non-owned or rented portion monthly or annually
  • 10. Telephone • Infrastructure Costs – Pay for line extensions – Pay rent on the use and maintenance – Recurring Costs • Monopolies Historically Provide Poor Service to Remote Areas – Unfortunately that’s where most of your facilities are located. • Modems subject to power surges • Common Problem- Phone company giving your wire pair to another user • Alarm type systems dominate
  • 11. Radio • License and Unlicensed Systems – Spread Spectrum – Microwave • Requires additional engineering – Radio surveys – Land for towers and repeaters • Maintenance Costs can be high • Software Licenses are a Cost consideration
  • 12. Cellular Systems • Coverage Issues-Dead Spots – System Population Based – Different Protocols=CDMA, GSM, PCS • Analog was phased out in 2007 • “One Way Systems” – Dialing Channels – Minimizes Traffic but Minimizes the Total Data Transmitted • Report and Alarm Type Systems • Recurring Charge • Lowest Cost Alternative • Most of Software is Web Hosted and Spread Sheet Displayed (Not Graphical)
  • 13. Satellite • Public Access Systems began in the early 90’s • 64 public access systems available • Voice, data, television, GPS, weather, etc. • Geo-stationary (moves at the speed of Earth’s Orbit) – Must Align an Antenna • Low Earth Orbit systems (Orbit Faster than Earth) No antenna alignment • HTT utilizes the Orbcomm Low Earth Orbit Network
  • 15. SATELLITE SYSTEM • ORBCOMM Satellite Network – www.orbcomm.com – Thirty satellites • Each One Orbits every hour and one-half • Each One can see a 3000 mile diameter on the earth. – Four Ground Stations in U.S. • Connected to the Internet – “Bent Pipe System” • Near Real-Time Network
  • 16. SATELLITE COMMUNICATIONS • Event Based- Start/Stop Commands, Open/Close Commands, All Alarms. Sent Immediately • Trending- 24 hr. profiles sent once per day • Tank level- Readings sent every one and half hours • Demand Readings • Custom Profiles- Call us
  • 17. HTT-Software • National Instrument Product – “Labview” – Nationally supported – Used by most major universities – Programming Language that creates “Lookout” – No License Fees – Upgrades four times per year • Customized for each application or client
  • 18. Customer Requirements • Computer • Internet Connection • Web Browser: – Microsoft Explorer – Mozilla Firefox – Netscape Navigator
  • 19. Alarms • Text Alarms sent to email, web site, cell phone, digital pagers. • Voice Alarms to your home phone. • Power Fail & Power Restored • Pump starts/stops, Pump fail • Tank overflow, low, start pump, stop pump • Tank Delta Alarm • Valves Open/Closed
  • 20. SECURITY • Any portion of the web site can be password protected, customer’s choice • Control functions always password protected • The user only accesses a picture, no direct access to the data base. • Units will discard any message not properly formatted.
  • 21. OTHER FEATURES • Alarm History • Reports – Customized to your needs. • Scalable – New Units can be added anytime! – New Reports – New Alarms – Just call the Customer Service #
  • 24. SOFTWARE • www.httscada.com/nmud – New Market, TN • www.httscada.com/cmws – Campbellsville, KY • www.httscada.com/dicksontn – Dickson, TN
  • 36. Cost Comparisons • RADIO • TELEPHONE • CELLULAR • SATELLITE
  • 37. Questions and Answers • www.hightidetechnologies.com