SlideShare a Scribd company logo
Orlando Moreno
omoreno@hotmail.com
    408.656.2498
UNDERSTANDING VSAT




408.656.2498   omoreno@hotmail.com   2
• Geostationary Satellites are Located 22,300 Miles (35,786 km) above
    the Earth’s Equator
• Operates on “line of sight” basis
• “Latency” Due to Round Trip Distance to Satellite
    – Approximately 500 Millisecond Roundtrip
    – Impacts Internet page loading, voice call experience and fax
    transmissions
• C-Band: Global Beam, Wide Coverage
    – Requires 2.4-meter antenna minimum
    – Circular and Linear Polarizations
• Ku-Band: Regional, Limited Coverage
    – Requires 1.0-meter antenna minimum
• Coverage Area Is Described as a “Footprint”
    – AOR, POR, IOR
    – Regional, Spot, Hemi or Global Beams
408.656.2498                omoreno@hotmail.com                         3
• C-Band: Electromagnetic or Terrestrial Microwave Interference
• Ku-Band: “Rain Fade” in Extreme Weather
    – Effects can be mitigated by higher power amplifiers from ship and
    increased satellite power
• Military RF Interference
• Physical Blockage
    – Buildings, Fjords or Ship Superstructure
• Terrestrial Outages
• Satellite Issues
    – Solar Activity or Spacecraft Malfunction
• Ocean Currents should not affect performance due to stabilized
    antenna design


408.656.2498                 omoreno@hotmail.com                          4
• Always on, always available, unlimited use
• Fixed vs. variable costs
    – No unpredictable “pay by the minute or megabyte” costs
• 21st Century Requirements
    – Internet access is part of life; it does not need to be costly or used
    sparingly
    – Extend data networks to become “floating offices”
    – Limit unnecessary travel to ships
    – Reporting requirements are increasing
    – Remote monitoring
    – Vessel tracking
    – Crew retention and welfare services


408.656.2498                   omoreno@hotmail.com                             5
• Passenger Ships
• Offshore Oil & Gas
• Government Systems
• Private Yachts
• Shipping Fleets




408.656.2498           omoreno@hotmail.com   6
Inmarsat
                                          VSAT




   Inmarsat satellite cover




408.656.2498                  omoreno@hotmail.com   7
• Predictable, Fixed Monthly Fees for Unlimited “Always On”
     Communications
• Fully-Managed Turnkey Solution includes:
• Shipboard and Shore-side Equipment
• Assembly, Integration and Testing (AIT)
• Installation, Technical Service and Spare Parts
• Worldwide Satellite Coverage
• Global Terrestrial Network & Teleport Services
• Internet Backbone Access
• Common IP Addresses and Phone Numbers seamlessly integrated
     across the network
• PSTN Call Termination with US or International Dial Tone Options
• 24x7 Monitor and Control and Remote Diagnostics
• Web-Based Customer Portal
408.656.2498                omoreno@hotmail.com                      8
Our customers always receive:
• Committed Information Rate with “Burstability”
• CIR establishes bandwidth “floor”
• MIR establishes bandwidth “ceiling”
    – We do not “oversubscribe” our network
    – We do not sell your bandwidth to multiple other
customers and hope that everyone will not use it at
the same time
    – We do not offer a “best efforts” or “contended” network in which
    customers must compete with one another for capacity
    – Your user experience will not degrade over time
    – Burst pools are comprised of unused bandwidth on our network
    and satellite inventory


408.656.2498                 omoreno@hotmail.com                         9
Ku-Band




                          C-Band
408.656.2498         omoreno@hotmail.com   10
• SeaTel/Cobham
• Orbit
• KNS/Azimuth
• Intellian
• Schlumberger
• Thrane & Thrane
• KVH
• Sea-King
• SatPoint
• NaviSystems



408.656.2498        omoreno@hotmail.com   11
• Ku-Band is outpacing demand for C-Band
    – Largely due to cost and size
• Smaller and lighter Ku antennas
    – 1.5m, 1.2m, 1.15m, 1.0m, 85cm, 60cm
• Multi-band LNBs (Low Noise Block)
    – No mechanical intervention required for vessels transitioning
    between satellites
• Maritime-specific satellite beams
    – New launches in 2009 will greatly expand coverage
• Automatic Beam Switching
    – Less intervention from shipboard personnel



408.656.2498                 omoreno@hotmail.com                      12
• Multi-frequency solutions
    – Primary VSAT coupled with FBB or Iridium OpenPort or Becker
    Marine’s PortNet
• Strong desire for crew welfare services that are partially subsidized by
    company
    – Internet
    – Voice
    – Pre-paid SIM cellular
• Greater standardization and ease of integration
    – VSAT installations become “cookie cutter”
• Training
    – Shipboard and shore-side personnel
    – Video-based training modules

408.656.2498                  omoreno@hotmail.com                        13
• New VSAT equipment manufacturers create challenges for VSAT
    service providers
• Supply chain
    – How many antennas are available?
    – Where are they?
• Spare parts
    – Spares must be immediately available
• Training
    – Are technicians and engineers confident in their ability to install,
    troubleshoot and repair?
• Type approval
    – Is the antenna compliant?
• Impetus to change
    – Is it really a better mousetrap?
408.656.2498                   omoreno@hotmail.com                           14
• DVB-S2
    – Outbound data rates up to 140Mbps
    – More efficient, lower cost, higher burstability
• ACM (Adaptive Coding and Modulation)
    – Dynamic FEC (Forward Error Correction) helps maintain a reliable
    link as conditions change
    – Network can operate at peak efficiency
• Link Budgets no longer based on a lowest common denominator
• Rate tables possible for different sized antennas
• Automatic Beam Switching
    – Automatically handles cutovers between satellites
    – Improving logic with knowledge of network load balance
• Parallel SatManage
    – Granular bandwidth reports (by application, protocol, IP address,
    etc)
408.656.2498                omoreno@hotmail.com                       15
• Riverbed (optional)
    – Data compression and optimization
    – Improves throughput and user experience
• ShipTracker Web Portal
    – Real-time vessel position and performance information
    – Historical performance and bandwidth utilization statistics
• Dual-Antennas (optional)
    – Dual C, KU or C/KU configurations available
    – Antennas can “look” at different satellites
    – Failover is automatic




408.656.2498                  omoreno@hotmail.com                   16
408.656.2498   omoreno@hotmail.com   17
Enterprise
                                     Delivering
                                     Business
                                     Class Voice,
                                     Video and
                                     Data




408.656.2498   omoreno@hotmail.com                  18
• WAN Your Business Interconnection

   • IP Carriers Shared and Dedicated IP Backbones


408.656.2498               omoreno@hotmail.com       19
408.656.2498   omoreno@hotmail.com   20
• Ship’s Position (Latitude/Longitude)
• Speed
• Heading
• Graphical Location of Ship
• Graphical Track of Ship’s Course
• Based on Google Maps
• Satellite Signal Strength
• Satellite Footprint Overlays
• Data is Derived from GPS
• Updated Weather Maps from NOAA
• Updates Approximately Every Fifteen Minutes



408.656.2498              omoreno@hotmail.com   21
• Fleet View
• Ship View
• Footprint View
• Reporting Tools
    - Bandwidth Utilization
    - Uptime Reports
    - Latency (satellite delay)
    - Availability Percentages
    - Graphs provide daily, weekly, monthly and yearly trends
• Monthly CIR Report




408.656.2498                 omoreno@hotmail.com                22
Technical Services
  • 24/7/365 Network Operations Center
            – Staffed with Field-Experienced Technicians
  • We currently employ 50+ RF and Networking Field Technicians
  • End-to-End Accountability
  • Certified Technical Service Partners to supplement our own efforts

  Logistics and Spare Parts
  • Maintaining appropriate inventories of spare parts
  • Always at least one complete C-Band and one complete Ku-band
  system in stock
  • Warehouse facilities worldwide




408.656.2498                 omoreno@hotmail.com                         23
Quality of Life Services
  • Crew Calling Cards
           – Allows members to make personal calls at reasonable rates
  • Internet Café and Wi-Fi Applications
           – Recreational Internet access
           – Service with turnkey solution
  • MPEG4 Television Programming
           – News, Sports, Entertainment and Special Events Content
           – Currently available on C-Band satellites
  • Cellular Services: GSM/CDMA/GPRS/EDGE
           – Allows users to send and receive calls and data and be
  billed by their home carriers
  • Ocean News
           – International newspapers are available daily and can be
  printed onboard on A3 paper

408.656.2498                omoreno@hotmail.com                      24
• Content acquisition.
  • Obtain legal rights to deliver content to the Maritime Industry on a
  global basis.
  • Acquire, schedule and manage Live TV, Store and Forward, Special
  Event and Sport Packages.
  • Satellite uplink and downlink.
  • Deliver via a seamless network with a goal of worldwide coverage.




408.656.2498                  omoreno@hotmail.com                          25
• Outstanding satellite coverage
        – World’s largest maritime C-Band network
        – Ever-expanding Ku-Band coverage
• Unparalleled experience
        – Pioneers in VSAT
        – Leading the evolution of the industry for 20 years
• Guaranteed bandwidth (CIR) with “burstability”
        – Consistent Quality of Service over time
        – Network is not oversubscribed
        – We do not sell the same bandwidth to multiple users on the
hope it will not be used concurrently
• Premium-level services
        – Every customer is a “premium” customer and receives all
company resources



408.656.2498                 omoreno@hotmail.com                       26
• 24/7 Network Operations Center
          – Proactively monitors network and are always available for
  support
          – One RF and Data Technician always on call
  • Redundant terrestrial network
          – Physically different fiber and VPN backups
          – Teleport redundancy for AOR
  • Secure Customer portal
          – Bandwidth utilization charts and uptime reports
          – ShipTracker now linked to Google maps
  • Innovative Crew Morale services
          – Helps retain valuable crew and keep them connected like at
  home




408.656.2498                omoreno@hotmail.com                      27
Orlando Moreno
                              omoreno@hotmail.com
                              408.656.2498




408.656.2498   omoreno@hotmail.com                  28

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Vsat, The Lastest In Technology

  • 2. UNDERSTANDING VSAT 408.656.2498 omoreno@hotmail.com 2
  • 3. • Geostationary Satellites are Located 22,300 Miles (35,786 km) above the Earth’s Equator • Operates on “line of sight” basis • “Latency” Due to Round Trip Distance to Satellite – Approximately 500 Millisecond Roundtrip – Impacts Internet page loading, voice call experience and fax transmissions • C-Band: Global Beam, Wide Coverage – Requires 2.4-meter antenna minimum – Circular and Linear Polarizations • Ku-Band: Regional, Limited Coverage – Requires 1.0-meter antenna minimum • Coverage Area Is Described as a “Footprint” – AOR, POR, IOR – Regional, Spot, Hemi or Global Beams 408.656.2498 omoreno@hotmail.com 3
  • 4. • C-Band: Electromagnetic or Terrestrial Microwave Interference • Ku-Band: “Rain Fade” in Extreme Weather – Effects can be mitigated by higher power amplifiers from ship and increased satellite power • Military RF Interference • Physical Blockage – Buildings, Fjords or Ship Superstructure • Terrestrial Outages • Satellite Issues – Solar Activity or Spacecraft Malfunction • Ocean Currents should not affect performance due to stabilized antenna design 408.656.2498 omoreno@hotmail.com 4
  • 5. • Always on, always available, unlimited use • Fixed vs. variable costs – No unpredictable “pay by the minute or megabyte” costs • 21st Century Requirements – Internet access is part of life; it does not need to be costly or used sparingly – Extend data networks to become “floating offices” – Limit unnecessary travel to ships – Reporting requirements are increasing – Remote monitoring – Vessel tracking – Crew retention and welfare services 408.656.2498 omoreno@hotmail.com 5
  • 6. • Passenger Ships • Offshore Oil & Gas • Government Systems • Private Yachts • Shipping Fleets 408.656.2498 omoreno@hotmail.com 6
  • 7. Inmarsat VSAT Inmarsat satellite cover 408.656.2498 omoreno@hotmail.com 7
  • 8. • Predictable, Fixed Monthly Fees for Unlimited “Always On” Communications • Fully-Managed Turnkey Solution includes: • Shipboard and Shore-side Equipment • Assembly, Integration and Testing (AIT) • Installation, Technical Service and Spare Parts • Worldwide Satellite Coverage • Global Terrestrial Network & Teleport Services • Internet Backbone Access • Common IP Addresses and Phone Numbers seamlessly integrated across the network • PSTN Call Termination with US or International Dial Tone Options • 24x7 Monitor and Control and Remote Diagnostics • Web-Based Customer Portal 408.656.2498 omoreno@hotmail.com 8
  • 9. Our customers always receive: • Committed Information Rate with “Burstability” • CIR establishes bandwidth “floor” • MIR establishes bandwidth “ceiling” – We do not “oversubscribe” our network – We do not sell your bandwidth to multiple other customers and hope that everyone will not use it at the same time – We do not offer a “best efforts” or “contended” network in which customers must compete with one another for capacity – Your user experience will not degrade over time – Burst pools are comprised of unused bandwidth on our network and satellite inventory 408.656.2498 omoreno@hotmail.com 9
  • 10. Ku-Band C-Band 408.656.2498 omoreno@hotmail.com 10
  • 11. • SeaTel/Cobham • Orbit • KNS/Azimuth • Intellian • Schlumberger • Thrane & Thrane • KVH • Sea-King • SatPoint • NaviSystems 408.656.2498 omoreno@hotmail.com 11
  • 12. • Ku-Band is outpacing demand for C-Band – Largely due to cost and size • Smaller and lighter Ku antennas – 1.5m, 1.2m, 1.15m, 1.0m, 85cm, 60cm • Multi-band LNBs (Low Noise Block) – No mechanical intervention required for vessels transitioning between satellites • Maritime-specific satellite beams – New launches in 2009 will greatly expand coverage • Automatic Beam Switching – Less intervention from shipboard personnel 408.656.2498 omoreno@hotmail.com 12
  • 13. • Multi-frequency solutions – Primary VSAT coupled with FBB or Iridium OpenPort or Becker Marine’s PortNet • Strong desire for crew welfare services that are partially subsidized by company – Internet – Voice – Pre-paid SIM cellular • Greater standardization and ease of integration – VSAT installations become “cookie cutter” • Training – Shipboard and shore-side personnel – Video-based training modules 408.656.2498 omoreno@hotmail.com 13
  • 14. • New VSAT equipment manufacturers create challenges for VSAT service providers • Supply chain – How many antennas are available? – Where are they? • Spare parts – Spares must be immediately available • Training – Are technicians and engineers confident in their ability to install, troubleshoot and repair? • Type approval – Is the antenna compliant? • Impetus to change – Is it really a better mousetrap? 408.656.2498 omoreno@hotmail.com 14
  • 15. • DVB-S2 – Outbound data rates up to 140Mbps – More efficient, lower cost, higher burstability • ACM (Adaptive Coding and Modulation) – Dynamic FEC (Forward Error Correction) helps maintain a reliable link as conditions change – Network can operate at peak efficiency • Link Budgets no longer based on a lowest common denominator • Rate tables possible for different sized antennas • Automatic Beam Switching – Automatically handles cutovers between satellites – Improving logic with knowledge of network load balance • Parallel SatManage – Granular bandwidth reports (by application, protocol, IP address, etc) 408.656.2498 omoreno@hotmail.com 15
  • 16. • Riverbed (optional) – Data compression and optimization – Improves throughput and user experience • ShipTracker Web Portal – Real-time vessel position and performance information – Historical performance and bandwidth utilization statistics • Dual-Antennas (optional) – Dual C, KU or C/KU configurations available – Antennas can “look” at different satellites – Failover is automatic 408.656.2498 omoreno@hotmail.com 16
  • 17. 408.656.2498 omoreno@hotmail.com 17
  • 18. Enterprise Delivering Business Class Voice, Video and Data 408.656.2498 omoreno@hotmail.com 18
  • 19. • WAN Your Business Interconnection • IP Carriers Shared and Dedicated IP Backbones 408.656.2498 omoreno@hotmail.com 19
  • 20. 408.656.2498 omoreno@hotmail.com 20
  • 21. • Ship’s Position (Latitude/Longitude) • Speed • Heading • Graphical Location of Ship • Graphical Track of Ship’s Course • Based on Google Maps • Satellite Signal Strength • Satellite Footprint Overlays • Data is Derived from GPS • Updated Weather Maps from NOAA • Updates Approximately Every Fifteen Minutes 408.656.2498 omoreno@hotmail.com 21
  • 22. • Fleet View • Ship View • Footprint View • Reporting Tools - Bandwidth Utilization - Uptime Reports - Latency (satellite delay) - Availability Percentages - Graphs provide daily, weekly, monthly and yearly trends • Monthly CIR Report 408.656.2498 omoreno@hotmail.com 22
  • 23. Technical Services • 24/7/365 Network Operations Center – Staffed with Field-Experienced Technicians • We currently employ 50+ RF and Networking Field Technicians • End-to-End Accountability • Certified Technical Service Partners to supplement our own efforts Logistics and Spare Parts • Maintaining appropriate inventories of spare parts • Always at least one complete C-Band and one complete Ku-band system in stock • Warehouse facilities worldwide 408.656.2498 omoreno@hotmail.com 23
  • 24. Quality of Life Services • Crew Calling Cards – Allows members to make personal calls at reasonable rates • Internet Café and Wi-Fi Applications – Recreational Internet access – Service with turnkey solution • MPEG4 Television Programming – News, Sports, Entertainment and Special Events Content – Currently available on C-Band satellites • Cellular Services: GSM/CDMA/GPRS/EDGE – Allows users to send and receive calls and data and be billed by their home carriers • Ocean News – International newspapers are available daily and can be printed onboard on A3 paper 408.656.2498 omoreno@hotmail.com 24
  • 25. • Content acquisition. • Obtain legal rights to deliver content to the Maritime Industry on a global basis. • Acquire, schedule and manage Live TV, Store and Forward, Special Event and Sport Packages. • Satellite uplink and downlink. • Deliver via a seamless network with a goal of worldwide coverage. 408.656.2498 omoreno@hotmail.com 25
  • 26. • Outstanding satellite coverage – World’s largest maritime C-Band network – Ever-expanding Ku-Band coverage • Unparalleled experience – Pioneers in VSAT – Leading the evolution of the industry for 20 years • Guaranteed bandwidth (CIR) with “burstability” – Consistent Quality of Service over time – Network is not oversubscribed – We do not sell the same bandwidth to multiple users on the hope it will not be used concurrently • Premium-level services – Every customer is a “premium” customer and receives all company resources 408.656.2498 omoreno@hotmail.com 26
  • 27. • 24/7 Network Operations Center – Proactively monitors network and are always available for support – One RF and Data Technician always on call • Redundant terrestrial network – Physically different fiber and VPN backups – Teleport redundancy for AOR • Secure Customer portal – Bandwidth utilization charts and uptime reports – ShipTracker now linked to Google maps • Innovative Crew Morale services – Helps retain valuable crew and keep them connected like at home 408.656.2498 omoreno@hotmail.com 27
  • 28. Orlando Moreno omoreno@hotmail.com 408.656.2498 408.656.2498 omoreno@hotmail.com 28