Collaborating in the Cloud with Lync
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The document discusses how work and communication have changed with technology. It notes that while some things remain the same, like needing to do more with less, competition and disruptive changes pose threats. However, technology also enables new opportunities through collaboration, mobile work, and cloud services. Adopting tools like Microsoft Lync can help businesses reduce costs, improve communication, and gain competitive advantages through better collaboration. While change can be difficult, not adapting risks falling behind competitors moving more quickly. Overall, the document advocates embracing new technologies to transform how businesses work and collaborate.
![Reduce
costs
Lower real estate and facility costs and reduce environmental
impact
“The implementation of the
Sprint Mobile Workforce
[supported by Lync] has
resulted in over $30 million
a year in net savings, simply
because we need less
square footage.”
– Scott Woodrome,
Manager of Real Estate and Facilities,
Sprint](https://image.slidesharecdn.com/collaboratinginthecloudwithlync-120523075605-phpapp01/85/Collaborating-in-the-Cloud-with-Lync-64-320.jpg)
Collaborating in the Cloud with Lync
- 2. The world has changed?
- 3. Work has changed? www.flickr.com/photos/53558245@N02/4978362207
- 4. Technology has changed? www.flickr.com/photos/nationaalarchief/4193508328
- 6. The way we work at the office has changed? www.flickr.com/photos/seattlemunicipalarchives
- 7. The office has changed? 7
- 8. One thing that hasn’t changed: do more with less and faster?
- 9. The PROBLEM
- 10. Competition
- 11. How do you escape the Red Ocean? 11
- 12. Commoditisation
- 13. Cost of doing business www.flickr.com/photos/davedugdale/5099605109
- 14. Discounting our best resources www.flickr.com/photos/soulrush/466056716
- 15. Managing the inevitable www.flickr.com/photos/vek/4665924239
- 16. Disruptive change www.flickr.com/photos/mwichary/3690887427
- 17. The world has changed
- 18. Two Questions?
- 19. 1. Reality or illusion? www.flickr.com/photos/tomwachtel/5765694718
- 20. 2. Opportunity or threat? www.flickr.com/photos/squeakywheel/252715820
- 21. Is this going to be
- 22. Small hint!
- 24. Game-Changer
- 25. The Game
- 26. The Game
- 27. Game Changer Customers New Economy Collaboration Technology Cloud Services
- 28. The PROBLEM
- 29. How do you escape the Red Ocean? 29
- 30. The SOLUTION
- 31. Starts here www.flickr.com/photos/76029035@N02/6829438075
- 32. The real office http://flickr.com/photos/laughingsquid/2395531279
- 34. Give people the tools they need
- 35. or they will use their own www.flickr.com/photos/artwithrays/2743271943
- 36. Today’s Office worker www.flickr.com/photos/casamatita/7034989405
- 37. Today’s Office www.flickr.com/photos/venturebeatpix/6685333353
- 38. New ways of Communicating New ways of consuming and sharing Information
- 39. New ways of communicating www.flickr.com/photos/yourdon/5085610893
- 40. Communicating on the go www.flickr.com/photos/yourdon/5022289365
- 41. Tomorrow’s office worker www.flickr.com/photos/good_day/3086916806
- 42. Tomorrow’s office worker www.flickr.com/photos/maxbraun/149270753
- 44. Prototype of Enterprise Collaboration Enablement
- 45. A journey into the unknown
- 47. Get it wrong www.flickr.com/photos/roome/3390682853
- 49. You feel like this?
- 50. Help! Where do I start?
- 51. think dif erent f
- 52. A fresh perspective 52
- 54. 1 What is Lync? 2 What can Lync do for you? 3 Collaboration as a Competitive Advantage
- 55. Lync is the BIG opportunity 55
- 57. Reduce Costs Reduce costs Adopt Quickly Adopt quickly Ease Deployment Ease deployment
- 58. Ease deploy Communications Enabling Business Processes ment E E E E
- 59. PC Mac Browser Mobile Desk Phones
- 60. Unified user experience www.flickr.com/photos/csaila/3648816968
- 61. 1 What is Lync? 2 What can Lync do for you? 3 Collaboration as a Competitive Advantage
- 63. Adopt quickly “Fastest take up of any product we’ve ever deployed. 60% of people were using it within 24 hours of that tool landing on their desktop. We put it across 32,000 people in a couple of weeks. There were no compatibility issues, there were no scalability issues; it just worked!” – Mark Griffith, Head of Workplace Technologies, Commonwealth Bank of Australia
- 64. Reduce costs Lower real estate and facility costs and reduce environmental impact “The implementation of the Sprint Mobile Workforce [supported by Lync] has resulted in over $30 million a year in net savings, simply because we need less square footage.” – Scott Woodrome, Manager of Real Estate and Facilities, Sprint
- 65. “Having Microsoft Lync on the Windows Phone has helped the workforce here be more productive. I’d say, in general, around 70-80 percent.” – John Waterworth, Senior Network Engineer, Lionbridge
- 66. Market study
- 67. Eliminating barriers to adoption 67
- 68. 1 What is Lync? 2 What can Lync do for you? 3 Collaboration as a Competitive Advantage
- 69. How we work has changed www.flickr.com/photos/blackbeltjones/5103757620
- 70. • Efficiency, productivity, creativity, innovation • Effectiveness, more desired outcomes • Motivated, Engaged and Energised • Sense of satisfaction, contribution, feel valued • Maximise Discretionary effort • Sense of purpose, meaning and fulfilment Co-Create Brainstorm, learn, create Collaborate Share, contribute, improve Communicate Chat, talk, exchange information and ideas Connect Presence, click to connect, anytime/anywhere
- 71. “Every battle is won_ before it is fought.” Sun Tzu 544 - 496 BC
- 72. How can you use Collaboration to TRANSFORM your Business?
- 73. Differentiation: 3 Levels of Perceived Value E2E Basic Product/Service: 3 Customer Experience • Technology • Price performance • Product quality 2Support & Services Basic Support & Services: • Levels of support 1 Product/Service Basic Your • Quality of service • Systems Product/Service Business • Processes E2E Customer Experience: • People • Perceived value • High touch • Exceed customer expectations • Delight and astound customers SalesChannel Europe ©2012 All rights reserved 73
- 74. Differentiation happens at Level 2 and Level 3
- 75. before You have to CHANGE
- 76. You still feel like this?
- 77. “Do I really need this? www.flickr.com/photos/seatbelt67/502255276
- 78. Delaying adoption puts your business at risk! www.flickr.com/photos/good_day/38181398
- 79. “When the rate of change externally is greater than the rate of change internally, you have a problem.” - Jack Welch 79 www.flickr.com/photos/nathaninsandiego/3466495191
- 80. External speed of change www.flickr.com/photos/sergei24/306212854
- 81. Internal speed of change www.flickr.com/photos/14degrees/440515255
- 82. Get it wrong www.flickr.com/photos/roome/3390682853
- 83. Collaborating in the Cloud Success Factors Checklist: 1. The Cloud is here to stay because it delivers superior business value 2. Use the Cloud to create a collaborative work environment where people work, share and co-create together 3. Provide your customers with new and superior capabilities, offers and levels of service 4. Communicate what makes you different 5. The best way to reach the beach is to ride the wave 6. Leverage the transformational impact of Microsoft Lync 7. Enjoy success and have fun!
- 85. Get it right www.flickr.com/photos/littlebabyjesus/123838009
- 87. David R Ednie President & CEO SalesChannel Europe Ph: +33 676 60 09 25 (FRA) Email: david@saleschannel-europe.com Website: www.saleschannel-europe.com www.flickr.com/photos/horacio/3781750