Magneto implementation by synoptek
- 1. © 2021 Synoptek Business Cases © 2021 Synoptek
- 2. Magento Integration with Dynamics AX Helps a Luxury Retailer Improve Business Operations and Performance 2
- 3. CASE STUDY 3 An internationally recognized luxury retailer. With Synoptek’s Magento integration services, the client has been able to achieve: • Better operational control • Reduced costs • Error-free customer experience Overall, the integration platform elevated the entire e-commerce implementation and helped the retailer manage its retail business better. Synoptek developed a custom integration platform for the luxury retailer. This platform helped achieve real-time synchronization of data between the retailer’s Magento and AX system across different attributes – store wise. It helped synchronize data pertaining to several major components within the Magento solution. These included: o Products o Categories/Attributes/Variants o Sales Order o Order Fulfillment updates to help Online Customers track their Orders o Inventory per Warehouses and Stores o Products Pricing/Customer Specific Pricing o Managing Promotional Cart/Catalog Rules & Discounts o Maintaining Acknowledgments/Audit Trails related to synced data o Dynamic Configurations Screens within Magento and AX BENEFITS SOLUTION • In a bid to build a strong retail presence online and manage information related to production, inventory, orders, and payments better, the retailer wanted to integrate its existing Dynamics AX ERP with Magento-based e-commerce sites. • Although there are several Magneto- ERP integration plugins available in the market, the customizations the retailer had done with ERP and Magento instances made standard integration plugins incapable of delivering a seamless integration experience. The retailer, therefore, approached Synoptek for integration. BUSINESS NEED
- 4. Magento Recommendation Engine Implementation Helps a Skincare Company Personalize Customer Experience 4
- 5. CASE STUDY 5 A skincare products company • With Synoptek’s Magento implementation services, the skincare company has been able to improve the experience customers have online. The recommendation engine feature allows customers to get personalized recommendations based on their skin type and beauty needs. • Synoptek helped the client improve its Magento site performance. In addition, we also implemented a recommendations feature using certain rules that enabled the company’s online customers to get access to a pre-defined skincare questionnaire developed by a highly qualified group of aestheticians. • Responses to these questions, when submitted by the customer, are sent to a backend Java/Oracle Recommendation Engine that uses various complex bump rules and custom logic to return relevant product recommendations to the customer. • The products are neatly arranged in a regime format, which is bifurcated into Quick & Simple, Targeted, and Full Regimens format. The feature enables customers to also see all the details as per the options selected on the Magento site. • Once the questionnaire is submitted, customers get a list of recommended products along with reasons why the product has been displayed – based on their specific skin type and concerns. Customers can buy the desired product on the Magento site and make payment through an easy checkout process. BENEFITS SOLUTION • The client wanted to improve the basic look and feel as well as the performance of its website. • The client also wanted to enable personal skincare product recommendations by providing a highly customized and personal module for online customers. • The skincare company approached Synoptek to redesign its existing Magento website as well as to build the recommendations feature. BUSINESS NEED
- 6. Conclusion 6 • With the help of Magento, companies have been able to able to improve the customer experience online, reduces cost and better operational control • Synoptek has proven to be an excellent partner for companies looking to improve their online presence, e-commerce websites and make personalized modules for customers.
- 7. Synoptek Overview Consulting, IT Leadership and Management Business Process and Software Solutions Business Infrastructure and System Solutions Business Applications Workforce Productivity Product Development Cybersecurity Infrastructure Performance Cloud Advancement Data Insights Synoptek is a global systems integrator and managed IT services provider that can transform your business for the better. We partner with organizations worldwide to help them navigate the ever-changing technology landscape, build solid foundations for their business, and meet their business goals. clients in 1200 countries 28 employees globally 800+ employee certifications 5000 Offices in 12 countries 3 Founded in 2001, headquartered in Irvine, CA Financial Services HealthCare Manufacturing & Distribution Retail & Online Software & Technology Higher Education K E Y F A C T S I N D U S T R I E S O F F E R I N G S
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- 9. 888.796.6783 www.synoptek.com Synoptek @synoptekservice @Synoptek © 2021 Synoptek 9
Editor's Notes
- #4: BI solutions helped media firm eliminate manual efforts and improve operational efficiency
- #6: BI solutions helped media firm eliminate manual efforts and improve operational efficiency
- #8: Note: This is a placeholder slide for Q&A. About Synoptek Synoptek is a global systems integrator and managed IT services provider that can transform your business for the better. We partner with organizations worldwide to help them navigate the ever-changing technology landscape, build solid foundations for their business, and meet their business goals. Our service portfolio spans many different areas of technology needs – from cloud services, cyber security, business applications, BI, and product development. We’ve been serving customers strategically since 2001, in partnership to help them realize their vision. I’d like to thank you for your time and close out with a Q&A.
- #9: Talk Assistance: Through our comprehensive set of services, we help organizations envision – and see the bigger picture; transform – by achieving their strategic goals with our technical skillsets; and evolve – by leveraging daily operations feedback. Consulting, IT Leadership, and Management: Insights and leadership to move you forward Business Applications: Business and operational efficiency to evolve your organization Data Insights: Structure and insights to help organizations make informed business decisions for today and tomorrow Product Development: The best approaches and methodologies to deliver the best product in the fastest possible time Workforce Productivity: Innovative strategies and services to empower, motivate, and secure your workforce Cybersecurity: Focused solutions to optimize cybersecurity posture Cloud Advancement: Optimize infrastructure and applications on cloud for IT growth opportunities Infrastructure Performance: Proactive management for guaranteed IT stability and compliance.