The document describes an A/B test process to increase conversions of quote requests on a company's contact form. It identifies exit points from Google Analytics, sets up an alternative page, runs an A/B test between the original and alternative pages, and interprets the results. The results showed the improved version yielded 34.32% more conversions. If they received 3000 visitors per month originally getting 600 quote requests, the new page would result in 840 quote requests per month, a 240 request increase.
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